Customer Experience Advisor
- Hiring Organisation
- Vermelo RPO
- Location
- Charing Heath, Ashford, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
coordinate resolutions with Tech Support. Monitor open cases, provide customer updates and drive timely closure. Invoice Accuracy & Credit Control Support Support accurate invoicing, billing queries and credit reduction initiatives. Assist with aged debt queries and work with Credit Control to resolve disputes. Low-Touch Sales Support Support customer sales enquiries … recommendations and quotation requests. Liaise with product specialists via Teams to provide accurate customer information. Cross-Functional Coordination Work closely with Operations, Logistics, Finance, Billing and Technical teams. Escalate risks, chase actions and ensure customer commitments are delivered. Key Skills Required Strong administration, customer service and account support experience. Excellent ...