6 of 6 Service Analyst Jobs in Kent

Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT support team. The successful candidate will act as the first point of contact for IT-related incidents and service requests, providing high-quality technical support while delivering … excellent customer experience. This role is ideal for an individual with hands-on experience supporting Active Directory, Microsoft 365, and IT service management processes, who thrives in a fast-paced support environment. Key Responsibilities Serve as the first-line point of contact for users via phone, email, and ticketing ...

Service Desk Analyst We are looking for a proactive and customer-focused Service Desk Analyst to join an IT support team. This role is ideal for someone with strong technical fundamentals, excellent communication skills, and the ability to provide high-quality support to end users both … network-related issues Escalate complex incidents to senior teams where appropriate Maintain accurate ticket records and documentation Deliver a consistently high level of customer service and support Essential Skills & Experience Previous experience in a Service Desk/IT Support role Strong working knowledge of Windows OS (Windows ...

Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT support team. The successful candidate will act as the first point of contact for IT-related incidents and service requests, providing high-quality technical support while delivering ...

looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time … experience required: Good understanding of Microsoft Applications (Office365, Teams, OneDrive, MFA, SharePoint) Microsoft Azure (Active Directory), Exchange, InTune VPN experience - (ideally Fortinet) ITSM Service Desk Systems (ServiceNow preferred) The role will be 5 days per week onsite in Dartford, moving to 3 days once you're settled in. Please ...

looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time … experience required: Good understanding of Microsoft Applications (Office365, Teams, OneDrive, MFA, SharePoint) Microsoft Azure (Active Directory), Exchange, InTune VPN experience - (ideally Fortinet) ITSM Service Desk Systems (ServiceNow preferred) The role will be 5 days per week onsite in Dartford, moving to 3 days once you're settled in. Please ...

Client Services Reporting Analyst £28,500 Monday to Friday 9.00 5.30pm Hybrid working available (After training) Mid Kent Looking for a role where you can work flexibly, be part of a lively team, and make a real impact? This could … join a growing Client Services team in brand-new roles. You ll be at the heart of the action, producing accurate reports, monitoring service performance, and helping the team shine. Excel wizards with a keen eye for detail will fit right in! Duties: Analyse data to identify trends, issues ...