9 of 9 Remote Service Delivery Jobs in Kent

experience. As we continue to scale, we are seeking a Finance Business Partner to provide financial insight and strategic guidance across commercial, operations, customer service, and sales teams. This role is ideal for someone happy to remain hands-on with management accounting duties while also providing strategic insight … churn trends, identifying opportunities for improvement. Operational Efficiency: Analyse operational cost drivers, identify inefficiencies, and propose cost-optimisation strategies. Partner with operations to assess service delivery costs and improve productivity. Customer Service Insights: Evaluate customer service performance KPIs and their impact on cost-to-serve ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Working pattern is Monday to Friday, 8:00am-17.00pm, 8.30am - 17.30pm and 9am -18.00pm - on a rota basis Hybrid after … part of our customer and field operations team. In this role, youll be the central point of contact for customers and engineers, delivering exceptional service and support across phone, email, portal, and chat. Youll manage work orders, schedule and optimise engineer visits, provide updates, and resolve escalations efficiently. Your ...

Overview: As the EMEA Technical Support Supervisor, you will lead and empower a team of Technical Support Engineers, ensuring consistent, high-quality service delivery across the region. This role goes beyond traditional coordination, serving as the operational backbone of the EMEA support function. You will oversee … customer priorities. Drive ongoing personal and technical development across the team to build capability and resilience. Demonstrate leadership by supporting technical development, participating in Service Request (SR) management when required, and maintaining strong familiarity with business system processes. Operational Excellence & Customer Experience Maintain high levels of customer satisfaction through ...

Marketing Leadership (40%) Develop marketing strategy aligned with commercial objectives and business growth targets Lead market analysis and competitive intelligence to identify opportunities for service differentiation and market expansion Establish marketing performance frameworks and ROI measurements to demonstrate marketing contribution to revenue pipeline Create lead generation strategy to address … business acquisition targets Establish lead qualification criteria and processes in collaboration with sales team Develop account-based marketing strategies for key prospect sectors Establish service-level agreements between marketing and sales teams for lead quality and conversion optimisation Leadership (20%) Provide strategic direction and leadership to Marketing team Develop ...

performance bonus + EO profit share 9:00–5:00 Mon–Fri Join a forward-thinking technology services firm where customer service is at the heart of everything we do. As an IT Support Engineer, you’ll be the first point of contact for incoming service requests, delivering … just a passion for tech and a willingness to learn. Full training and development are provided from day one. Responsibilities include: Handling incoming client service requests with professionalism and care Diagnosing and resolving technical issues across varied systems Supporting clients in maintaining strong technology and security standards Collaborating with ...

client satisfaction. Promote a positive corporate image of Info-Tech by ensuring that appropriate and specified standards are maintained in all sales, support, and service delivery activities. Accurately forecast annual, quarterly, and monthly revenues. Maintain high levels of engagement and ability to drive a collaborative and supportive team ...

highly skilled and motivated Technical Lead Developer to join our newly formed Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Polices commitment … innovation and public service, you will play a pivotal role in designing, developing, and delivering robust automation solutions using Power Apps, Power Automate, and related Microsoft 365 technologies. You will lead the technical implementation of our Centre of Excellence (CoE), establish governance frameworks, and ensure the secure and scalable ...

highly skilled and motivated Senior Software Developer to join our newly formed Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Polices commitment … innovation and public service, you will play a pivotal role in developing, and delivering robust automation solutions using Power Apps, Power Automate, and related Microsoft 365 technologies. You will support the technical implementation of our Centre of Excellence (CoE), and ensure the secure and scalable deployment of automation workflows. ...

Division is undergoing an exciting transformation. We’ve recently upgraded from Idox Uniform to a modern, cloud-based platform – Idox Cloud – to enhance our service delivery. However, the new system offers limited built-in reporting capabilities, and we need a skilled Data Analyst to help us unlock its full … reports and interactive dashboards in Power BI, including KPI reporting. Extract, clean, and analyse datasets to uncover trends, patterns, and actionable insights. Collaborate with service managers to provide data-driven recommendations that improve decision-making and operational efficiency. Champion a data-driven culture, ensuring accurate and meaningful reporting across ...