Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring / decommissioning users Building and configuring desktops / laptops Monitoring and checking backups, capacity, security, hardware / software and operating system issues with the fileservers and … network equipment Monitoring and checking system logs Ensuring anti-virus / anti-spam is current and kept up to date on all devices Assisting and participating in project work Ensuring prioritisation of daily workload Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock … Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function / 1st Line Support Strong expertise in Windows 10 / 11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding More ❯
Support Analyst to join it’s small and busy IT Services team. This is a far-reaching role that would suit a strong all-round technical support analyst / support engineer that enjoys a varied role. The IT Support Analyst will be part of the team supporting approx. 600 - 650 users across multiple sites. You’ll provide a … t well served by public transport.To be suitable for the position you’d be expected to have previous experience with most of the following (or similar alternative products / tools);Essential: Preventative maintenance of Datacentres Responsible for VM / Application backups / snapshots Maintaining a healthy server environment through monitoring, patching and upgrades Good … customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT and networking hardware Security- Best Practice AV and endpoint security O365 / Azure AD - Web & Email Windows Server 2016-2022 VMWare or Hyper-V or Nutanix or similar More ❯
and Windows OS support. Expertise in Microsoft 365 Administration (Exchange, SharePoint, Azure). Hands-on experience with Active Directory and Azure AD. Strong networking knowledge including TCP/IP, DNS, DHCP, VPNs, VLANs. Experience with Cisco Meraki (switching, firewalls, wireless). Knowledge of Hyper-V virtualisation. Familiarity with ITIL frameworks. Excellent troubleshooting skills and … being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Infrastructure, 3rd Line Support, Networking, Windows Server, Active Directory, Microsoft 365, Azure, Hyper-V, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, ITIL, Project Delivery, Mentoring, Technical Support. More ❯
and Windows OS support. Expertise in Microsoft 365 Administration (Exchange, SharePoint, Azure). Hands-on experience with Active Directory and Azure AD. Strong networking knowledge including TCP/IP, DNS, DHCP, VPNs, VLANs. Experience with Cisco Meraki (switching, firewalls, wireless). Knowledge of Hyper-V virtualisation. Familiarity with ITIL frameworks. Excellent troubleshooting skills and … being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Infrastructure, 3rd Line Support, Networking, Windows Server, Active Directory, Microsoft 365, Azure, Hyper-V, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, ITIL, Project Delivery, Mentoring, Technical Support. More ❯
second-line role Strong troubleshooting skills across Windows operating systems and Microsoft 365 Hands-on experience with Active Directory, including Azure AD Solid understanding of core networking protocols - TCP/IP, DNS, DHCP, VPNs, and VLANs Practical knowledge of Cisco Meraki for switches, firewalls, and wireless networks Familiarity with virtualisation technologies, especially Hyper-V … consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯
related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security … clients and internal stakeholders, translating technical issues into user-friendly solutions. Visit client sites to help with onboarding & deal with any serious issues. Experience in a team lead / management role is not essential.. we will consider candidates who have a very strong technical background and who are looking to take a step up into a lead role. … Server: MS Server, MS Clustering, AD, Group Policy Virtualization: VMware, ESXi, Hyper-V, vSphere Server Hardware: HPE & Dell Servers Microsoft Azure Office 365 Backup Technologies: Veeam Backup, Replication TCP/IP, DNS, WINS, DHCP PowerShell SAN (HPE) There is a field-based element to this role, where you will be required to visit client More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
level in Engineering, preferably with a Software focus. Experience Considerable proven experience managing development teams of 10-15 engineers within an electronic product segment, ideally regulatory controlled. Knowledge / Skills Management Proven experience leading and managing software development teams of various sizes, with a track record as an exceptional people manager. Ability to mentor, coach, motivate, and develop … conducting evaluations and clearly documenting and monitoring progress. Software Development Lifecycle (SDLC) Management Proficiency in Waterfall as well Agile practices, including Scrum and Kanban. Experience in Continuous Integration / Continuous Deployment (CI / CD), setting up and managing CI / CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps. Expertise in version … control systems particularly Git, and collaborative development workflows. Design Strong skills in C and one or more of the following C++ for low-level programming and / or C#, .NET Framework and / or HTML, CSS, JavaScript, and / or frameworks like React or Angular with associated cloud services. Familiarity with microcontroller architectures More ❯
of products, self-learning and self-training new products and services when applicable. Experience with advanced hardware troubleshooting and the installation of core Networking equipment. Technical Skills: Create / Manage Active Directory accounts, groups & permissions. Duo Security and other two factor authentication applications. Microsoft 365. Microsoft Entra / Azure Active Directory / Intune. Troubleshoot … hardware (video cards, USB & peripheral devices, and drivers, etc.). Understanding of Networking fundamentals. VMware vSphere administration. Install, configure & manage print queues. Troubleshoot DNS, DHCP and TCP/IP issues. Experience administering Windows 10 / 11 and Server 2012 and above. Experience administering Windows Server 2012 and above. Nice to Have: Ability … to learn new technologies and systems quickly. Experience managing or working in a multi-tenant environment. Experience working in Financial services and / or MSP space. Microsoft certified. Ability to work through issues methodically. Basic experience with policy management (Group Policy & Intune). Experience in support Mac OS X devices. Qualifications: Minimum 3 years' experience working in IT More ❯
of products, self-learning and self-training new products and services when applicable. Experience with advanced hardware troubleshooting and the installation of core Networking equipment. Technical Skills: Create / Manage Active Directory accounts, groups & permissions. Duo Security and other two factor authentication applications. Microsoft 365. Microsoft Entra / Azure Active Directory / Intune. Troubleshoot … hardware (video cards, USB & peripheral devices, and drivers, etc.). Understanding of Networking fundamentals. VMware vSphere administration. Install, configure & manage print queues. Troubleshoot DNS, DHCP and TCP/IP issues. Experience administering Windows 10 / 11 and Server 2012 and above. Experience administering Windows Server 2012 and above. Nice to Have: Ability … to learn new technologies and systems quickly. Experience managing or working in a multi-tenant environment. Experience working in Financial services and / or MSP space. Microsoft certified. Ability to work through issues methodically. Basic experience with policy management (Group Policy & Intune). Experience in support Mac OS X devices. Qualifications: Minimum 3 years' experience working in IT More ❯
Larkfield, Aylesford, Kent, England, United Kingdom
The Fortune Group
IT Support / Desktop Infrastructure Engineer The Fortune group our recruiting for an IT Support / Desktop Infrastructure Engineer for our MSP client based in Maidstone, with occasional travel to London office. You will deal with 2nd / 3rd line technical issues. The Suitable IT Support Engineer should have worked previously in a technical … IT support role covering 2nd / 3rd line support for at least 3+ years. Additionally, the successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MCP / MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions … Windows Servers Azure AD, Active Directory, PowerShell, Windows Server & Hyper-V Office 365 & Azure (excellent knowledge and management experience of SharePoint is a must) MDM Solutions Networking concepts TCP/IP, DNS, DHCP, VPN, LAN, WAN, SAN Market leading Firewalls, Switches and Wi-Fi solutions Market leading Backup and recovery solutions Market leading Cyber More ❯
regulations. You’ll analyse new feature code to identify security risks and work with engineers to mitigate them, working and applying modern security standards such as OWASP CI / CD, DSOMM, SAMM and Cloud Security Posture management systems such as Azure Defender and Prisma Cloud. Our client empowers their people to balance their time between home and the … expertise in complicated Salesforce environments Exposure to Cloud Native software development, including cloud infrastructure and API design (Azure preferred) Proven experience applying modern standards such as OWASP CI / CD, DSOMM, SAMM etc Strong networking protocol knowledge (TCP/IP, UDP, HTTP / 3, AMQP, streaming protocols … etc), cloud network design (VPNs, subnets, regions / zones etc), and integration related technologies (Auth0, APIM) Expertise with SAST & SCA systems such as Snyk, Checkmarx Experience with DAST systems such as OpenZAP, Qualys DAST (preferred) ideally with HTTP APIs Ability to manage large scale software estates from a operational perspective (build, release, monitoring, rollbacks, high availability, etc) Hands More ❯
IT Support Engineer / Infrastructure Engineer The Fortune group our recruiting for an IT Infrastructure Support Engineer for our MSP client based just outside of Maidstone, with occasional travel to London office. You will deal with 2nd / 3rd line technical issues. The Suitable IT Infrastructure Support Engineer should have worked previously in a technical IT … support role covering 2nd / 3rd line support for at least 3+ years. Additionally, the successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MCP / MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure … and Windows Servers Azure AD, Active Directory, PowerShell, Windows Server & Hyper-V Office 365 & Azure (excellent knowledge and management experience of SharePoint a must) MDM Solutions Networking concepts TCP/IP, DNS, DHCP, VPN, LAN,WAN,SAN,NAS Market leading Firewalls, Switches and Wi-Fi solutions Market leading Backup and recovery solutions Market leading More ❯
Job Title: Service Delivery Engineer - 24x7 Service Desk - Tier 3 Location: Sittingbourne, Kent Hours: 12-hour shifts - 4 on 4 off (8 till 8 rota - Days / Nights) Salary: £35k - £40k (plus benefits) A 24x7 Tier 3 Service Delivery Engineer is needed to join our brilliant team at based in Sittingbourne, Kent, a market-leading IT solutions provider. … You will be providing a mixture of 2nd and 3rd line service desk / remote support to our growing customer base. You will work closely with other service engineers in the Platforms, Infrastructure and Internet Services Teams. If you have excellent technical and communication skills, a can-do attitude and committed to delivering an outstanding service. Skilled … timely manner You're on hand to resolve hardware issues with Desktops, Laptops, Peripherals and Printers to minimise disruption to end users You'll support with Network administration / troubleshooting You'll assist with the management and administration of Servers, Desktops, Laptops, Telephony Services and Network Infrastructure as or when required You'll act as the point of More ❯
Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs). Administer and support Cisco Meraki infrastructure - firewalls, switches, and WiFi. Manage and support virtualised environments using Hyper-V. … Support Windows 10 / 11 desktop OS environments and end-user systems. Maintain clear documentation of systems, procedures, and issue resolution. Travel between sites as needed to support local infrastructure and deployments. Requirements Proven experience in a 2nd line IT support or similar technical support role. Strong knowledge of the technologies listed above. Excellent diagnostic and problem-solving More ❯
Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs). Administer and support Cisco Meraki infrastructure - firewalls, switches, and WiFi. Manage and support virtualised environments using Hyper-V. … Support Windows 10 / 11 desktop OS environments and end-user systems. Maintain clear documentation of systems, procedures, and issue resolution. Travel between sites as needed to support local infrastructure and deployments. Requirements Proven experience in a 3rd line IT support or similar technical support role. Strong knowledge of the technologies listed above. Excellent diagnostic and problem-solving More ❯
networking infrastructure (VPNs, VLANs, Meraki)* Monitor system performance and ensure optimal uptime* Collaborate with internal teams and third-party vendors* Document solutions and improve infrastructure processes* Mentor 1st / 2nd line support staff What You Bring * 5+ years in a 3rd line or senior infrastructure support role* Familiarity with ITIL frameworks and best practices* Proven ability to manage … and support complex technical environments Preferred Technical Skills: * Windows Server (2012-2025)* Microsoft 365 administration (SharePoint, Exchange Online, Azure)* Active Directory & Azure AD* Networking (TCP/IP, DNS, DHCP, VPNs, VLANs)* Cisco Meraki (switching, firewalls, wireless)* Hyper-V virtualisation* Windows desktop support Soft Skills: * Analytical mindset with strong troubleshooting ability* High attention to detail More ❯
and maintenance of Azure platform services. The successful candidate will have at least 3+ years' experience working in a customer facing service desk environment, ideally within an outsourced / managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for … Skills & Experience Must have 3+ years' experience working in a customer-facing service desk support role, ideally an MSP. Must hold or have desire to hold Microsoft Intermediate / Expert Level certifications. Good knowledge of PowerShell scripting with a desire to develop this further. Knowledge of / desire to learn Bicep and DevOps methodologies. In-depth … concepts and solutions. Knowledge of Azure, Intune, SCCM, Active Directory, Microsoft Teams Phone, MaaS360, is desirable. Have used remote management and monitoring tools. Intermediate knowledge of network technologies (TCP/IP, DNS, DHCP etc.) Be able to create and maintain operational support documentation. Location / Travel Full time office based at our More ❯
ME19, West Malling, Kent, Kings Hill, United Kingdom
Virtuoso IT Limited
and maintenance of Azure platform services. The successful candidate will have at least 3+ years' experience working in a customer facing service desk environment, ideally within an outsourced / managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for … Skills & Experience Must have 3+ years' experience working in a customer-facing service desk support role, ideally an MSP. Must hold or have desire to hold Microsoft Intermediate / Expert Level certifications. Good knowledge of PowerShell scripting with a desire to develop this further. Knowledge of / desire to learn Bicep and DevOps methodologies. In-depth … concepts and solutions. Knowledge of Azure, Intune, SCCM, Active Directory, Microsoft Teams Phone, MaaS360, is desirable. Have used remote management and monitoring tools. Intermediate knowledge of network technologies (TCP/IP, DNS, DHCP etc.) Be able to create and maintain operational support documentation. Location / Travel Full time office based at our More ❯
Employment Type: Permanent
Salary: £30000 - £38000/annum + Bonus (Depending on Experience)
and incident response Requirements: 3+ years of experience in IT infrastructure Strong knowledge of Windows Server and Active Directory Solid experience with Linux systems administration Good understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls Experience with virtualization platforms (e.g., VMware, Hyper-V) Scripting skills (PowerShell, Bash, or Python) Strong troubleshooting and documentation More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
bare-metal and Linux-based platforms. Working across a range of 32-bit microcontroller families to support existing product lines. Developing and testing both embedded firmware and PC / mobile front-end software . Ensuring all updates meet defined performance, cost, and schedule objectives. Maintaining up-to-date technical documentation for all supported products and changes made. Gaining … internal processes and standards. Occasionally visiting local manufacturing facilities (within Kent) to support production issues related to software or firmware. Senior Embedded Software Sustaining Engineer requirements: Essential: Degree / HND in an IT, Software, electronics, or Computer Science related field (or equivalent) Minimum of 5 years' hands-on experience in embedded software development, preferably in a commercial product … environment. Proven track record of delivering and maintaining real-time embedded systems in C / C++ Strong programming skills in C and C++. Solid understanding of embedded Linux development and open-source toolchains. Knowledge of common communication protocols, including TCP/IP, UDP, RS-485, SPI, and I2C Desirable: Experience developing embedded More ❯
the UK head office. Maintain technical reports, log faults, and coordinate with internal and external teams to ensure smooth operations. Key Requirements: Experience in fault finding on electrical / electronic systems, particularly with CAN-based systems. Knowledge of network-based equipment (PCs, routers, TCP/IP) and RF-based timing systems. Ability … a fast-paced, live broadcast environment. Strong time management skills and a proactive attitude. Willingness to travel regularly for extended periods. Desirable Experience: HND or degree in Electrical / Electronic Engineering or Motorsport Engineering. Knowledge of fibre optic cable installation and coaxial cable termination. Experience with network protocols (VLANs, DHCP, DNS, etc.) and data analysis using Excel and More ❯
other departments and external parties Monitor and verify incoming and outgoing data using F1 software About You: HND Electrical or Electronic qualification or equivalent Fault finding on electrical / electronic wiring systems Reading, understanding and working to wiring diagrams and technical drawings Technical report writing skills Basic knowledge of TCP/IPMore ❯