Technical Account Manager - Knutsford
- Location
- Knutsford, England, United Kingdom
quite launched, a feature nobody adopted, or a security team that quietly stopped logging in. By the time anyone's discussing it formally, the account team is negotiating from a position they should never have been in. This role exists to read those signals early enough to still change … never actually scheduled - and getting hands-on until it's fixed, or the customer's own engineers can fix it themselves. Reading the account health data - usage, support tickets, renewal timing - to spot the account that's gone quiet before anyone else notices, and deciding what actually needs ...