2 of 2 Problem Management Jobs in Knutsford

purpose/summary The NAC Resolver L2.5 will support network access control operations, troubleshoot NAC-related issues, perform deep analysis, and assist with incident, problem, and change management activities. The role requires strong hands-on experience with Forescout and Cisco technologies. Work Schedule: 24×5 support 3 shifts … Weekend availability for change deployments Skills & Eligibility Requirements: 5+ years in IT Service Management (Incident, Problem, Change, Vendor 5+ Management) Certifications: Mandatory: CCNA Preferred: CCNP (certified or trained) Required: FSCP certified (Forescout) If not certified but you clear the interview, you MUST ensure FSCP certification within ...

understanding client needs and exceeding expectations. Specification Proven experience in a customer service or support role Exceptional communication skills, both verbal and written. Strong problem-solving abilities with a proactive and inquisitive mindset. Familiarity with incident and problem management processes. Opportunities for professional development and career advancement ...