10 of 10 Problem Management Jobs in Cheshire

Incident and Problem Management Analyst Warrington (Onsite) Up to £45,000 Overview: We're looking for an Incident and Problem Management Analyst to support our IT infrastructure team. The ideal candidate will be SC Cleared (or eligible) and have experience in managing incidents and problems in … a fast-paced technical environment. Key Responsibilities: Act as the primary contact for all incident and problem records Monitor SLAs, coordinate incident reviews, and ensure timely closure of tickets Lead bridge calls and manage high/major incidents end-to-end Collaborate with service desk, IT teams, and business … stakeholders to drive resolution Conduct root cause analysis and problem reviews with follow-up actions Provide clear, regular communication to customers and internal teams Analyse incident trends and contribute to continuous service improvement Attend service meetings, represent service management in projects, and suggest process enhancements Requirements: ITIL certified More ❯

Mattermost, Integrated Research, and Red Hat Solid understanding of Active Directory, SQL databases, and networking technologies. Experience with Linux servers and virtual platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and … incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day-to-day operations. Handle critical client escalations and oversee production changes and infrastructure deployments. Execute processes to support IT infrastructure and deliver top-notch IT services … report on application performance, ensuring they meet availability and capacity demands. Collaborate with Architecture and Engineering teams for solution planning, testing, and troubleshooting. Facilitate problem resolution throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired More ❯

Mattermost, Integrated Research, and Red Hat Solid understanding of Active Directory, SQL databases, and networking technologies. Experience with Linux servers and virtual platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and … incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day-to-day operations. Handle critical client escalations and oversee production changes and infrastructure deployments. Execute processes to support IT infrastructure and deliver top-notch IT services … report on application performance, ensuring they meet availability and capacity demands. Collaborate with Architecture and Engineering teams for solution planning, testing, and troubleshooting. Facilitate problem resolution throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired More ❯

seamlessly. This is more than just support-it's about optimizing performance, enhancing reliability, and enabling business success through cutting-edge technology and proactive problem-solving. This is your chance to make a lasting impact on a fast-growing organization. For those who love solving complex challenges and leaving … troubleshooting issues, and resolving service requests, this role minimizes disruptions to business operations. Enhancing Service Delivery - By optimizing performance, implementing automation, and improving service management processes, the role drives efficiency across the organization. Enabling Business Growth - By supporting seamless system integrations, managing platform enhancements, and collaborating with key stakeholders … Strong hands-on experience supporting Microsoft Dynamics 365 (F&O, CE, HCM) applications. Knowledge of ITSM tools (e.g., ServiceNow, Jira, FreshService) for incident and problem management. Familiarity with Azure DevOps for managing platform changes, bugs, and requirements. Experience working with internal teams and third-party vendors for support escalation More ❯

focusing on client infrastructure and F5 deployment. You will act as POC for all F5 issues in the customer's environment. You will lead problem management and conduct analysis of F5 infrastructures. Required Skills: You have B2+ German and English language skills. You have vast experience working with More ❯

system backups and recovery Configure and maintain the company's end points and operating systems to comply with corporate polices Provide support in Project Management and Delivery from a Solution design, peer review & client liaison perspective Resolving technical problems as they arise Maintaining the security and integrity of the … Azure AD) Troubleshooting Printers & Internet connectivity Network design and implementation including Installation of CAT 6 networks (installing structured cabling) Natural aptitude for troubleshooting and problem solving, with the ability to resolve network issues of varying complexity Qualities and Skills Required: Excellent written and spoken English Commercial awareness Good administration … planning and organisational skills (to work to deadlines and prioritise own workload). Change, Incident & Problem management. Highly focused on attention to detail and quality orientation Creative and lateral thinking, idea generating for process improvement and able to implement Ability to work on multiple tasks in isolation and within More ❯