2 of 2 ServiceNow Jobs in Knutsford

following: Splunk, Essas, Cisco ISE, Cisco Prime, NES (Routers, Switches, Wireless Controllers, Firewalls, ACI), NetRequest, CyberArk, DX NetOps, Ansible, SPDW, MS Office, ServiceNow, Jira. Process Knowledge: Strong understanding of ITIL Ability in deep troubleshooting, remediation, and cross-tool analysis Key Responsibilities: Resolve NAC-related incidents and requests at L2.5 level ...

maintain dashboards for stakeholders. Must Have Skills & Experience 5+ years' BA experience in FSI/network/security programmes; proficient with ITIL practices and ServiceNow workflows. Strong data literacy and stakeholder facilitation; able to turn qualitative risk into measurable outcomes. Preferred Certifications BCS BA; ITIL 4 Foundation; vendor fundamentals (e.g. ...