8 of 8 Change Management Jobs in Lanarkshire

Conditional Access policies and enterprise applications. Configure SAML SSO for business applications. Maintain dynamic groups and guest user hygiene. Administer access exceptions and bypass groups. SHAREPOINT ONLINE Oversee lifecycle management of SharePoint sites and ensure governance compliance. Supporting content updates to the global intranet. MICROSOFT TEAMS Assign and manage Teams Phone numbers. Support and troubleshoot Teams Meeting Room devices. … MICROSOFT PURVIEW Assist with eDiscovery, content searches, and compliance-related requests. GOVERNANCE & CHANGE MANAGEMENT Adhere to ITIL-aligned change management processes. Document configurations, procedures, and knowledge base articles. Assist in audits and compliance reviews related to M365 services. Comply with all company health and safety policies and procedures, and contribute to maintaining a safe working environment. … accountabilities: Service Delivery: Timely resolution of Microsoft 365-related support tickets in line with agreed SLAs. Platform Health: Completion of regular tenant hygiene tasks and proactive identification of issues. Change Management: Adherence to change control procedures with minimal disruption to services. User Enablement: Support for onboarding/offboarding processes and contribution to user adoption of M365 tools. More ❯

structures, identifying areas for improvement, and supporting the transition to more efficient and effective ways of working. You'll collaborate with a wide range of stakeholders and contribute to change management and continuous improvement initiatives. What You'll Need to Succeed To be successful in this role, you'll bring: Proven experience in operating model design within large … transformation programmes. Strong business analysis and process mapping capabilities. Excellent stakeholder engagement and facilitation skills. A solid understanding of administrative operations, ideally within a complex organisational setting. Familiarity with change management principles and tools. The ability to manage competing priorities and deliver high-quality outcomes under tight deadlines. You'll also be confident producing documentation such as TOM More ❯

external vendors to ensure the platform delivers maximum value and supports business transformation objectives. This role requires a strong understanding of enterprise ITSM, ITOM capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring ServiceNow remains a robust, secure, and … delivered on time, on budget, and to high standards ** Gathering and prioritising requirements from stakeholders across the business, ensuring ServiceNow meets evolving user needs ** Driving user adoption through effective change management, communications, and training ** Monitoring platform performance, service levels, and ROI, using data to inform future improvements ** Ensuring the platform remains compliant with relevant security, regulatory, and data … privacy standards What We're Looking For ** Proven experience as a Product Manager with responsibility for ServiceNow or similar enterprise ITSM,ITOM platforms ** Strong knowledge of IT service management, IT operations management, and related processes ** Excellent stakeholder management skills ** Strong vendor management skills, with experience managing licences, support contracts, and performance ** Agile knowledge ** ServiceNow certifications (e.g. More ❯

IT Change Analyst (Contract) Location: Scotland - Hybrid (2-3 days/week in Glasgow, Perth, Inverness, or Aberdeen) Contract Length: 8 months (extension likely) Our client is looking for an IT Change Analyst to support the delivery of major Digital and Cyber Resilience programmes. This role focuses on the people side of change , helping to embed new … systems and ways of working across the organisation. Key Responsibilities: Assist in identifying change impacts, communication needs, and training requirements. Create and distribute engaging change communications and learning materials (e.g. emails, videos, presentations). Manage content on internal platforms and maintain distribution lists. Organise and support change events (roadshows, workshops, online sessions). Track attendance, gather feedback … and report on engagement and training. Collaborate closely with IT Change and Programme Delivery teams. Skills & Experience: Proficient in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Yammer, etc.). Strong communication and visual storytelling skills (infographics, gifs). Highly organised with strong attention to detail and analytical thinking. Familiar with project lifecycles (Waterfall and Agile). Team-oriented and collaborative. More ❯

customer satisfaction. Imagine yourself leading projects that are delivered within scope, on time, and on budget. You will proactively manage project scope, schedules, and budgets using the best project management and change management practices. Collaborating with the implementation team and customers, you will develop and manage project plans, assist in resource allocation, and identify and mitigate project …/SaaS environment where you are dealing with external clients/3rd parties delivering end to end projects covering the full SDLC coupled with UAT skills. Your excellent stakeholder management skills up to C-Suite level, project management certification (Agile/Scrum, Prince2, PMI, or PMP), and experience in resource allocation will set you apart. Strong communication skills More ❯

satisfaction. I magine yourself leading projects that are delivered within scope, on time, and on budget. You will proactively manage project scope, schedules, and budgets using the best project management and change management practices. Collaborating with the implementation team and customers, you will develop and manage project plans, assist in resource allocation, and identify and mitigate project … a SaaS environment where you are dealing with external clients/3rd parties delivering end to end projects covering the full SDLC coupled with UAT skills. Your excellent stakeholder management skills up to C-Suite level, project management certification (Agile/Scrum, Prince2, PMI, or PMP), and experience in resource allocation will set you apart. Strong communication skills More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

and ensure effective use of resources. Oversee the lifecycle of all key systems, including cloud and hybrid platforms. Ensure applications meet availability, security, and compliance standards. Support delivery of change projects in coordination with the IT PMO. Act as primary contact for external vendors, ensuring contract adherence and service quality. Gather business requirements and translate them into application specifications. … initiatives, including migration to cloud/SaaS. Experience with system integration in complex, hybrid IT environments. Excellent stakeholder engagement, communication, and team leadership skills. Familiarity with structured project or change management methodologies. Desirable: Background in regulated industries such as life sciences, pharma, or healthcare. Experience supporting business change through mergers or acquisitions. Benefits: Bonus: eligible for the More ❯