7 of 7 Customer Engagement Jobs in Lanarkshire

work with organisations across Scotland, helping them improve efficiency, reduce costs, and make better use of technology. We pride ourselves on delivering exceptional customer service and building long-term relationships with our clients. Through innovative technology solutions and expert support, we help businesses streamline processes, improve productivity, and embrace … digital ways of working. As part of our continued growth, we are looking for a motivated and ambitious Digital Customer Engagement Apprentice to join our team and develop valuable skills within a commercial technology environment. About the role: This role is ideal for someone who enjoys technology, communication ...

looking for a Service Delivery & Client Success Manager who enjoys building relationships, solving problems, improving processes, and helping shape what great customer service looks like within a growing technology business. If you come from a data centre, MSP, managed services, hosting, cloud, infrastructure, or consultancy environment and thrive when … growth journey. What You'll Be Doing Building strong, trusted relationships with customers across a range of industries Acting as the voice of the customer internally and ensuring service expectations are met Managing service reviews, customer meetings and ongoing engagement activities Coordinating across technical, operational and commercial ...

team through coaching, mentoring and technical guidance.Additional OpportunitiesBusiness DevelopmentYou will have the opportunity to:Lead or contribute to proposals, bids, RFP responses and customer presentations.Help develop new service offerings and innovative solutions.Participate in customer engagement and business development activities.Internal InitiativesYou may also contribute to:Internal campaigns, thought ...

platform, including system improvements, integrations, automation and emerging AI capabilities. Play an active role in shaping the future CRM roadmap, contributing ideas that improve customer engagement, business development and the overall use of data. Requirements Experience in professional services background is essential. Experience in a B2B environment … essential. Solid experience working with CRM technology, ideally where the platform has been central to customer, client or business development activity. Good technical understanding of CRM systems, including data structures, integrations and how information moves between platforms. A track record of improving processes, systems or data quality, with ...

well as delivering social value to the UK with our products and services.OME Key Account Technology Partner Glasgow - Hybrid module PurposeTo increase Thales technical engagement with Land Customers, in the Export and UK Market, in order establish closer collaboration and result in Thales more effectively meeting the European … customer needs to prepare for conflict by the end of this decade. Key ResponsibilitiesTechnical Customer EngagementTechnical Engagement and Strategy Support for OME Land SalesCollaborate with OME Land Sales to integrate technical discussions early in customer engagements.Understand customer technical needs for the next 5-10 years ...

data strategy, automation tools, and AI-driven solutions. Help customers align technology with business outcomes using Softcat's consultative framework. Solution Design & Technical Engagement Lead discussions around data platforms, analytics, AI, and automation. Stay up to date with emerging technologies and trends in AI, Automation, and data platforming. Customer Engagement & Account Strategy Support high-value Public Sector organisations.Collaborate with Account Managers to deliver rich customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services ...

ensure the delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help … navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly and effectively to operational incidents.You will also play a key role in mentoring and training team members, sharing best practices ...