Helpdesk Administrator
- Hiring Organisation
- SGN
- Location
- Glasgow, Lanarkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £0 per annum
gather data to support expedient inquiry resolutions · Coordinate learning with internal trainers and external training providers completing all necessary information in the LMS and external spend process. · Supporting root-cause analysis to prevent recurring issues and errors · Driving continuous improvement by analysing previous issues and reviewing work processes … satisfaction and striving to deliver exceptional service · Reporting & Data Analysis – Produce and maintain reports from the Learning Management System (LMS), using data to track training activity, compliance, and performance. · Administration & IT Skills – Provide accurate and efficient administrative support, with strong organisational skills and a high ...