3 of 3 Service Design Jobs in Lanarkshire

improvement across its global operations. With a strong emphasis on adopting cutting edge technology and modern tools, the company is committed to enhancing its service offerings. Their cloud first strategy and exploration of AI driven solutions are central to their ongoing evolution. The company's extensive portfolio of IT … could be a great fit for individuals with backgrounds in Process Improvement, Business Analysis, Operational Excellence, Project Management, or Continuous Improvement. A passion for service design and continuous improvement is essential, along with experience in Business Transformation. Exposure to technology driven solutions and experience in a corporate, consulting … and operational excellence across operations. ** Stakeholder Engagement: Build relationships and influence senior leaders, ensuring improvement initiatives align with organisational objectives. ** Continuous Improvement & Methodology Implementation: Design and lead continuous improvement (CI) initiatives, introducing best practices and frameworks (e.g., Lean, Six Sigma) to optimise efficiency. ** Process & Service Design: Drive More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

permanent resource Develop new features to our web applications in a secure way in line with industry best-practices Identifying production and non-production design discrepancies and UI defects Train and knowledge share with colleagues Looking ahead for future opportunities or blockers, and ensuring decisions by teams align with … the technical direction Identify operational improvements and work to ensure a stable service that can be enhanced Anticipate and mitigate against project challenges or risks Work with service designers, UX specialists and other developers to translate wireframes and mockups into real interfaces. Essential Skills: Technology knowledge - ideally we … with CI/CD (e.g. Jenkins), including build and package management tools General knowledge - Experience in most or all of the following practices and design patterns: Programming Best Practices (i.e. Clean Code, SOLID, etc.) Are familiar with good continuous integration and continuous delivery principles Experience of microservice design More ❯