3 of 3 Service Desk Analyst Jobs in Lanarkshire

Service Desk Analyst - Telephony, Avaya

Hiring Organisation
Hays Specialist Recruitment
Location
Glasgow, Lanarkshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Daily
Service Desk Analyst - Telephony, Avaya £market rate (Inside IR35) Glasgow (5days onsite) 3/6 months initially This role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications. Key Responsibilities Resolve telecoms … related service desk incidents and technical issues. Support telephony installations, moves, changes and site audits. Maintain telecoms documentation, configuration records and databases. Configure and support Avaya Communication Manager, NICE Call Recording and Avaya Contact Centre. Assist with upgrades, rebuilds and system changes. Manage user access and provide technical ...

Service Desk Analyst - Telephony, Avaya

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Glasgow, Lanarkshire, United Kingdom
Employment Type
Full-Time
Salary
£250.00 - £300.00 per day
Service Desk Analyst - Telephony, Avaya £market rate (Inside IR35) Glasgow (5days onsite) 3/6 months initially This role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications. Key Responsibilities Resolve telecoms … related service desk incidents and technical issues. Support telephony installations, moves, changes and site audits. Maintain telecoms documentation, configuration records and databases. Configure and support Avaya Communication Manager, NICE Call Recording and Avaya Contact Centre. Assist with upgrades, rebuilds and system changes. Manage user access and provide technical ...

Service Desk Analyst - Telephony, Avaya

Hiring Organisation
Hays
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Contract
Contract Rate
£250.0 - £300.0 per day + £market rate (Inside IR35)
Service Desk Analyst - Telephony, Avaya £market rate (Inside IR35) Glasgow (5days onsite) 3/6 months initially This role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications. Key Responsibilities Resolve telecoms … related service desk incidents and technical issues. Support telephony installations, moves, changes and site audits. Maintain telecoms documentation, configuration records and databases. Configure and support Avaya Communication Manager, NICE Call Recording and Avaya Contact Centre. Assist with upgrades, rebuilds and system changes. Manage user access and provide technical ...