2 of 2 Service Management Jobs in Lanarkshire

evolution towards SaaS. Developing DevOps and cloud capabilities, improving CI/CD, automation, platform reliability and software delivery. Providing leadership across IT operations, infrastructure, service management and business continuity. Overseeing cyber security strategy, risk management and compliance, including ISO 27001, alongside the selection and management … such as Claude, GitHub Copilot or AI agents to improve personal and team productivity, automate processes and introduce new ways of working. Excellent stakeholder management skills and the confidence to lead change within a growing, evolving technology environment. Experience transitioning traditional software products towards SaaS, implementing security operations partnerships ...

Office. Experience handling LTSC Channels and KIOSK is highly desirable Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License. ...