3 of 3 Service Management Jobs in Lanarkshire

depending on experience plus amazing benefits Location: UK Hybrid, with occasional travel to Glasgow/Gosforth hubs Our Team An exciting opportunity has arisen within IT Service Management for a leader to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team. You'll lead and inspire them to deliver … improved and will support them in the day to day running of the business area to ensure we meet our SACM commitments. You'll lead a team of Configuration Management (CM) Specialists, as well as Hardware Asset Management HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO … standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you'll be doing Influence, engage and be an active and effective member of the TOCS extended Leadership More ❯

social media channels. What you’ll be doing: Be the first point of contact for customers, handling calls, triaging requests, and providing updates. Become a superuser of JobLogic (our service management software) to log client details, allocate engineers, and keep jobs running smoothly. Process invoices, order materials and liaise with suppliers. Master SharpSpring (CRM system) to manage customer … Monday to Thursday 8am – 5pm, Friday 8am – 1pm Benefits: Performance bonus reviews. Supportive working environment. Future progression: A full-time role on completion, with clear career pathways into office management, customer service leadership, or operations. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported More ❯

solutions within complex environments. Strong understanding of Oracle technologies and their application across industries. Familiarity with complementary technologies including cloud platforms (IaaS & PaaS), IAM, data platforms, automation, IoT, API management, and service management. Knowledge of architecture frameworks, system design, integration, and data management. UK Security Clearance eligibility required. Modis International Ltd acts as an employment agency for permanent More ❯