L3 Voice Operations Engineer | Glasgow | Hybrid
- Hiring Organisation
- Hamilton Barnes
- Location
- Glasgow, Lanarkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 300 - 400 Annual
troubleshooting and operational acceptance of new deployments within a large-scale enterprise environment. Key Responsibilities Provide Level 3 support for global voice infrastructure and unified communications platforms. Deliver Voice Operations projects alongside ongoing operational support. Perform advanced troubleshooting, root cause analysis and remediation across enterprise voice environments. Support … Cisco Unified Communications infrastructure from IP endpoints through to carrier connectivity. Collaborate with global engineering and operations teams to deliver infrastructure improvements and project work. Support system life cycle management, upgrades, maintenance windows and weekend implementations where required. Produce technical documentation and operational handover documentation for newly deployed ...