Here at Ruby Energy, we have an exciting position available for a ITSupport Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The ITSupport Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient ITsupport to all end-users within the organisation. This … role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The ITSupport Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand … Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts/benefits Early Finish Fridays Main Responsibilities (but not limited to): Desktop Support: · Provide 1st and 2nd line support for desktop services within a Microsoft environment. · Manage and troubleshoot issues related to Microsoft 365 applications and services. · Perform IMAC activities for More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Senior ITSupport TechnicianLocation: Newton-Le-Willows - WA11**Permanent/onsite based role**Salary: Up to £45k plus benefitsOur client is looking for a hands-on IT professional with a passion for problem-solving anddelivering exceptional service. The IT team play a key role in supporting, maintaining, andenhancing ITsupport and infrastructure while providing … end-user support across hardwareand applications. The ideal person profile for this opportunity will have experience ofsupporting IT within a manufacturing setting.Senior ITSupport Technician key responsibilities:• PC Support & Helpdesk Management: Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and … performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the development of new technicalsolutions aligned with business goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
JAMES RECRUITMENT LTD
Manchester - £30,000 - £35,000 plus excellent benefits and career opportunities Job Title: ITSupport Technician (1st & 2nd Line Support) Location: On-site (Hospital-based) Hours: Monday–Friday, 9am–5pm On-call: Occasional, only in rare cases of critical IT failure About the Role We are seeking an experienced and proactive ITSupport Technician … to join our on-site hospital team. In this role, you will provide essential first and second line support, ensuring the smooth operation of our IT systems and delivering responsive assistance to staff. This position is fully on-site due to the nature of the work and is not suitable for hybrid or remote working . Key Responsibilities … Provide first and second line support to hospital staff across all IT issues. Diagnose and resolve a wide range of IT troubleshooting queries. Manage and maintain networking and servers , including installations and updates. Support and maintain IT hardware such as desktops, laptops, and printers . Install, configure, and troubleshoot hardware and software as required. Perform More ❯
Burnley, Lancashire, England, United Kingdom Hybrid/Remote Options
AWD online
IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line ITsupport, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in … the following roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid … must live within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive ITsupport team, providing technical assistance, maintenance, and project support to clients. More ❯
We are looking for a proactive and technically skilled ITSupport Engineer to join our Group IT Team, supporting users both onsite and remotely-primarily across our Manchester dealerships. This role involves configuration and deployment of desktop and mobile devices, deskside assistance, and effective communication with both users and fellow IT team members. You'll also … take ownership of hardware and service procurement processes. In addition to strong support capabilities, the ideal candidate will have a genuine passion for emerging AI technologies, IT automation, and systems integration. You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company's digital evolution. Salary … plus car allowance Hours - 40 Provide ITsupport to approximately 640 users, including hardware, software, and security-related issues. Communicate effectively with users and suppliers across all levels to resolve incidents promptly. Deliver both remote and on-site support for group-level IT initiatives, including system upgrades, improvements, and integration projects. Perform daily, weekly, and monthly More ❯
IT Manager Manchester – On-site 4 days per week £40,000 - £50,000 – Permanent (experience dependent) VIQU are partnering with a dynamic and growing marketing agency to recruit an IT Manager. This is a fantastic opportunity for an experienced IT professional with strong in-house technical support experience who is looking to take ownership of onsite … IT operations and develop towards an IT Manager role over time. As the ITSupport Lead, you will act as the dedicated technical point of contact on site, supporting users up to 3rd line and working closely with the organisation’s Managed Service Provider (MSP) to ensure the smooth delivery of IT services. The ideal … candidate will have a proactive, forward-thinking mindset, with the ability to identify and implement continuous improvements that enhance IT performance and efficiency across the business. Key Responsibilities of the IT Manager: Provide hands-on ITsupport across the business, covering 1st to 3rd line issues. Act as the primary onsite IT contact, managing daily More ❯
1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for a … new challenge. We are on the lookout for a dedicated ITSupport Engineer on a permanent basis. As an ITSupport Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff needing assistance with … hardware and software issues.Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges.System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance.User Training: Offer training sessions and create user documentation to help our team maximise their technology use.Collaborating: Work closely with other departments to understand their ITMore ❯
1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for a … new challenge. We are on the lookout for a dedicated ITSupport Engineer on a permanent basis. As an ITSupport Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff needing assistance with … hardware and software issues. Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges. System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance. User Training: Offer training sessions and create user documentation to help our team maximise their technology use. Collaborating: Work closely with other departments to More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
QA
are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new ITSupport Apprentice. Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range … of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers. About the role: The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the … business remain at the forefront of using technology to enhance the business services and products. Your primary role as an ITSupport Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools More ❯
LANCASTER HOUSE, FOUNTAIN COURT, MANSFIELD, England
LINK INTEGRATED SECURITY SOLUTIONS LTD
As an ITSupport Apprentice, you’ll play a key role in supporting our staff, engineers, and customers both on-site and remotely. Every day will bring new challenges as you develop your skills across IT and networking systems. Role Providing 1st & 2nd line support to staff and customers across IT and security systems. Keeping … keep our 5,000+ devices connected and secure. Looking after our VOIP system and CCTV video management systems. Teaming up with external suppliers to get the right kit and support in place. Pitching in with general admin tasks when needed. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level … programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure More ❯
Marathon House, The Sidings, Whalley, Clitheroe, England
DARNELL IT SOLUTIONS LIMITED
The 1st Line ITSupport Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone and email, providing effective solutions to customer issues. Escalate … unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic troubleshooting of Windows OS and Microsoft 365 products. Assist with Active Directory … tasks such as user account setup and password resets. Customer Interaction: Deliver professional and courteous support at all times. Communicate clearly and effectively, both verbally and in writing. Skills & Qualifications: Proficiency in Windows and Microsoft 365. Knowledge of Microsoft Server and Active Directory. Logical problem-solving approach and ability to work independently or as part of a team. Strong More ❯
Unit 5 AMS Technology Park, Billington Road, Burnley, England
SERIUN LTD
Service Provider and be part of our growth journey and success story. At Seriun, we’re looking for a passionate individual looking to start or progress their career in IT as an ITSupport Engineer Apprentice. Role Provide technical support to customers both internal and external through a range of communication channels Communicate with all levels … ICT problems/faults using the required troubleshooting methodology and tools Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Support the roll out of upgrades or new systems or applications Apply the appropriate security policies to ICT tasks in line with organisational requirements Undertake the relevant processes with the … professional development Training Your apprenticeship programme is with Keibra. Keibra deliver training onsite at our own premises in Burnley (BB11 5UB), with some sessions provided remotely as and when it is more suitable. The scenario based, face-to-face, practical training sessions means you can put your new skills into practice within a professional working environment and develop the More ❯
Eccles, Manchester, Lancashire, England, United Kingdom
QA
partners, schools, SMEs, and large corporations across the UK. Our solutions empower businesses to work faster, smarter, and more securely. We offer services in connectivity, network and cybersecurity, voice, ITsupport, and data storage and backup Responsibilities: Act as the first point of contact for ITsupport queries via phone and email Log and manage incidents … using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations and troubleshooting Assist in building and supporting VOIP platforms and full-fibre networks Maintain accurate documentation for hardware and software systems Support senior engineers on projects and complex faults Desirable skills: Windows … information please visit the UK ENIC website. Working hours: Monday to Friday, 8am - 5pm Benefits: Extra holiday for your birthday Length of service awards Free on-site parking Study support Team-building and social events Free tickets to sporting events with hospitality Referral bonuses Future prospects: Opportunity to progress within a growing technical organisation. About QA: Our apprenticeships are More ❯
Deskside Support Engineer Permanent role Lytham St Annes, Lancashire (FY8) 30,000 per annum A fantastic opportunity has become available with the opportunity to work alongside leaders in the IT sector. Our client is seeking a customer-focused Deskside Support Engineer to join the on-site support team. This is a great opportunity for an experienced … 2nd Line Support professional to join a secure, stable environment and support critical end-user services. The role requires SC clearance; however, candidates can start once BPSS is confirmed. Applicants with existing and valid SC clearance will be prioritised. As a Deskside Support Engineer, you will be responsible for: Providing deskside, floor-walking and hands-on technical … support for all users. Troubleshooting and resolving hardware, software, and connectivity issues. Supporting Windows devices, laptops, desktops, printers, peripherals and mobile technologies. Managing incident tickets, ensuring timely updates, accurate logging, and resolution within SLAs. Installing, configuring, and maintaining end-user devices, following the company processes. Participating in an on-call rota alongside an engineer (likely 1 week on/ More ❯
Lytham St. Annes, Lancashire, Lytham, United Kingdom
ECS Resource Group Ltd
Deskside Support Engineer Permanent role Lytham St Annes, Lancashire (FY8) £30,000 per annum A fantastic opportunity has become available with the opportunity to work alongside leaders in the IT sector. Our client is seeking a customer-focused Deskside Support Engineer to join the on-site support team. This is a great opportunity for an experienced … 2nd Line Support professional to join a secure, stable environment and support critical end-user services. The role requires SC clearance; however, candidates can start once BPSS is confirmed. Applicants with existing and valid SC clearance will be prioritised. As a Deskside Support Engineer, you will be responsible for: Providing deskside, floor-walking and hands-on technical … support for all users. Troubleshooting and resolving hardware, software, and connectivity issues. Supporting Windows devices, laptops, desktops, printers, peripherals and mobile technologies. Managing incident tickets, ensuring timely updates, accurate logging, and resolution within SLAs. Installing, configuring, and maintaining end-user devices, following the company processes. Participating in an on-call rota alongside an engineer (likely 1 week on/ More ❯
Ribbleton, Preston, Lancashire, England, United Kingdom
Cummins Mellor Recruitment
have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure. The Role... To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage … and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are … and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar More ❯
Salford, Lancashire, England, United Kingdom Hybrid/Remote Options
hireful
Are you a Sales Support Administrator with experience working in an IT Managed service provider? Are you ready to be the driving force behind a fast-paced, high-performing sales team? We’re looking for a Sales Operations Assistant who thrives on organisation, precision, and teamwork. In this role, you’ll be the engine that keeps our sales … operations running smoothly, managing reporting, coordinating renewals, liaising with 3rd party vendors and providing the essential support our salespeople need to focus on what they do best, building relationships and delivering results. You’ll also play a key role in supporting the rollout and adoption of a new Sales system, working closely with our Head of Sales to help … shape how we operate for years to come. Role: Sales Support Administrator aka Sales Operations Assistant, Sales Administrator, Sales Support Coordinator, Sales Support Executive, Sales Operations Specialist Salary: £28k - £30k base salary + awesome benefits Location: Salford Quays – Manchester (Hybrid working, office-based Mon – Wed) We’re looking for someone who’s proactive, detail-oriented, and calm More ❯
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Eccles, Manchester, Lancashire, England, United Kingdom
Booker Group
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months … to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re on … the lookout for a talented and motivated Senior IS Analyst to join our Branch Systems Field Support team at Booker. If you’re great with technology, love solving problems, and take pride in delivering top-notch customer service, this could be the role for you. In this job, you’ll take the lead on projects and provide supportMore ❯
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯