setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacysystems to modern digital platforms. This role requires a strategic thinker with hands-on experience across both front-end digital design and back-end operational systems , ideally someone who … West of England. Key Responsibilities - Lead the establishment and ongoing management of contact centres, both outsourced and insourced. - Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide … on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up, managing, and operating both outsourced and insourced contact centres - Expertise in digitalising call centres from legacysystems - Strong knowledge More ❯
someone who has good programming skills Microsoft programming languages. The team uses cutting edge technology, but you will ideally be versed with a wide variety of legacysystems and migrating away from these to new cutting-edge technology solutions. These positions report to the Integration Lead and Architect and you will be working alongside a team of … . Responsibilities: Design and support all integration processes including migrations to and from new businesses as well as within internal applications and databases. Migrations away from legacysystems into new applications Review, support, feedback and size requirements produced by the Analysis team. Manage your delivery commitments within the relevant sprints to ensure timely and quality delivery of More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Lorien
and increase advanced analytics. What You'll Be Doing: Designing and building robust data pipelines using AWS Glue, Lambda, S3, and Redshift Leading the migration of legacysystems to a modern AWS architecture Ensuring data quality, integrity, and performance across platforms Developing scalable lakehouse and warehouse solutions Operationalizing machine learning models and analytics workflows Mentoring junior engineers More ❯
Intrum UK, we're reshaping how financial services accounts are managed-from debt recovery and collections to mortgages and customer support. Our mission is to modernise legacysystems and build scalable, serverless solutions using cutting-edge cloud technologies. We're building customer-facing web applications powered by AWS and React, and we're looking for a talented More ❯
cloud-native architecture, and continuous delivery, the tech function is central to business success. The company is undergoing a strategic transformation, modernising its architecture and consolidating legacysystems into a more unified, service-oriented ecosystem. It offers a collaborative environment where technical leadership is valued, and architects play a key role in shaping long-term direction, evaluating … emerging technologies, and driving innovation across the stack. Key Responsibilities: Translate complex business needs into scalable tech solutions Design and document architecture across systems and platforms Evaluate emerging technologies and manage vendor relationships Ensure performance, security, and alignment with business goals Requirements: Proven experience as a Technical Architect in modern environments Strong grasp of cloud, APIs, microservices, CI/ More ❯
. Responsibilities: Design and support all integration processes including migrations to and from new businesses as well as within internal applications and databases. Migrations away from legacysystems into new applications Review, support, feedback and size requirements produced by the Analysis team. Manage your delivery commitments within the relevant sprints to ensure timely and quality delivery of More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
quality, automation, and making a real difference this could be the role for you. You'll be part of a major transformation programme, helping to modernise legacysystems and pave the way for future innovation. Working in agile teams, you'll design and implement smart testing strategies for large-scale digital services that millions rely on every More ❯
quality, automation, and making a real difference this could be the role for you. You'll be part of a major transformation programme, helping to modernise legacysystems and pave the way for future innovation. Working in agile teams, you'll design and implement smart testing strategies for large-scale digital services that millions rely on every More ❯
go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. … project steering groups. System Design & Integration Work with vendors to configure modules (lease management, rent collection, service charges, credit control, facilities, reporting, integrations). Manage data migration from current systems, ensuring accuracy and completeness. Oversee and coordinate API integrations with HubSpot, finance systems, banking platforms, tenant portals, and BI tools. Liaise with and manage external developers where custom … and provide post go-live support and troubleshooting. Capture lessons learned and embed best practice for future digital projects. Required Skills & Experience Proven experience as a Project Manager or Systems Implementation Lead, preferably in the property or real estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working More ❯