23 of 23 Microsoft 365 Jobs in Lancashire

Support Engineer An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Technical Support Engineer, Service Desk … Support Engineer will provide remote technical support and onsite IT support to business clients, resolving service desk tickets, troubleshooting hardware, software, Windows, Microsoft 365 and basic networking issues. This is a varied, remote support and client-facing role involving regular client visits across Lancashire and Greater Manchester ...

cloud, and network issues Provide 1st and 2nd line support when required Assist with escalated service desk tickets when not attending customer sites Support Microsoft 365, Azure, Active Directory, Windows Server, and endpoint environments Troubleshoot networking technologies including TCP/IP, VLANs, firewalls, and wireless networks Support … similar IT support, field engineer, or infrastructure support role Previous MSP experience or experience in a customer-focused technical support environment Strong knowledge of Microsoft technologies including Microsoft 365, Azure, Windows, Active Directory, Group Policy, and Windows Server Good all-round infrastructure knowledge across networking, servers ...

support stuff properly. Not just password resets and ticket shuffling. This is a hands-on first and second-line role covering users, kit, printers, Microsoft 365, Windows devices and the usual mix of “this worked yesterday” problems. You’ll be the first port of call for people … role, ideally in a business where you’ve had to think for yourself rather than follow scripts all day. You’ll need Windows and Microsoft 365 Active Directory/Group Policy DNS, networking basics, authentication and PC/laptop hardware. You don’t need to know everything. ...

issues in a timely manner Set up and configure laptops, desktops, mobile devices, and peripherals Manage user accounts and permissions using Active Directory/Microsoft 365 Maintain and update the IT asset register and documentation Escalate complex issues to senior IT staff or third-party vendors where … Experience Minimum 1 year of experience in an IT support or helpdesk role Strong knowledge of Windows 10/11 operating systems Experience with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Familiarity with Active Directory - creating and managing user accounts and groups Basic networking knowledge (TCP/ ...

incidents and service requests, ensuring timely prioritisation and resolution in line with business expectations. Deliver L1 to L3 support for various technologies, including Microsoft 365, enterprise applications, networking, telephony, and collaboration tools. Manage incidents and service requests via the ServiceNow ITSM platform, maintaining accurate records and compliance … service and communication skills with the ability to work confidently and discreetly with senior leaders and VIP users. Strong troubleshooting capability across Windows devices, Microsoft 365, standard enterprise applications, and end-user hardware. Experience with ITSM platforms such as ServiceNow and good understanding of incident, request ...

Providing 1st and 2nd line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile … Experience Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills ...

with hardware, software, and connectivity issues across laptops, desktops, mobile devices, printers, and meeting room technology Troubleshoot issues relating to Windows 10/11, Microsoft 365, Outlook, Active Directory, VPNs, and standard business applications Provide proactive floorwalking support to users and meeting rooms across multiple office areas … support and floorwalking support Excellent troubleshooting and problem-solving skills across a broad range of technologies Strong technical knowledge of: Windows 10/11 Microsoft 365 Active Directory Exchange/Outlook VPN connectivity Basic networking principles Mobile device support Experience using ticket management systems such as ServiceNow ...

thrive in this role if you have: At least 1 year in a similar IT support role Experience supporting Windows and Microsoft 365 Knowledge of networks, DNS, Active Directory, Group Policy, authentication systems, and hardware Strong troubleshooting and problem-solving skills Excellent communication and interpersonal skills Ability … work independently and as part of a team Bonus qualifications: ITIL Foundation, Microsoft 365, AWS Cloud Practitioner Applicants must be authorised to work in the UK. Ready to Apply? If you're passionate about IT support and want to join a company that truly invests ...

operations and end-user support. Maintain secure, compliant infrastructure aligned with Group IT (Zero Trust, MFA, patching, EDR). Administer Microsoft 365, Intune, and Entra ID environments. Deliver small to mid-sized IT projects and represent UK needs in Group initiatives. Manage IT suppliers, budgets … direct report (IT Administrator). Act as local Incident Manager and maintain continuity readiness. About you IT operations experience with Microsoft 365, Intune, and networking. Hands-on technical skills (Windows Server/AD, PowerShell, Meraki, VPNs, endpoint security). Strong service mindset, communication, and ownership. Experience leading ...

centred guidance and training materials. Working closely with the Human-Centred Design (HCD) Consultant and the Academic Lead, this role will help ensure that Microsoft 365 Copilot enablement is clearly communicated and aligned to the practical needs of Teaching and Learning. The Content Designer will focus … colleagues in understanding and applying Copilot tools in real educational contexts. Key Responsibilities Design, write and maintain clear, user-centred content to support the M365 Copilot Programme that creates a unified, coherent and navigable user experience. Develop training materials (e.g. guides, learning pathways, walkthroughs and scenarios) that are directly applicable ...

hosting and platform management (cPanel/Plesk). Strong DNS understanding: A, MX, CNAME, TXT, SPF, DKIM, DMARC. Microsoft Cloud/Modern Workplace M365 portal administration: user provisioning, policies, licensing and security. Strong understanding of Teams, SharePoint and OneDrive. Microsoft licensing knowledge and experience managing tenant configurations. Endpoint … Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager. ...

Strong networking knowledge, including: Network troubleshooting Switches, routers, and firewalls Network patching and cable termination TCP/IP, DNS, DHCP, and VLANs Experience supporting Microsoft Windows Server environments Knowledge of Microsoft 365 and Azure technologies Experience with virtualisation technologies such as VMware or Hyper-V Excellent … troubleshooting and diagnostic skills Strong customer-facing communication skills Full UK driving licence and own vehicle Desirable Skills Microsoft, CompTIA, Cisco, or other industry certifications Experience within an MSP environment Exposure to cybersecurity solutions and best practices Experience supporting backup and disaster recovery solutions What's On Offer? Salary ...

Assist with IT projects, system upgrades, and office moves What You’ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable ...

software, and mobile devices Requirements Previous experience within an IT support or helpdesk environment Good working knowledge of: Windows Server Active Directory DHCP Office 365 Windows desktop operating systems Strong troubleshooting and problem-solving skills Professional communication and customer service abilities Well organised with the ability to manage ...

required. What We're Looking For Strong customer service skills and a genuine desire to help people. Basic knowledge of Windows operating systems, Microsoft 365, and common desktop applications. Understanding of networking fundamentals (DNS, DHCP, Wi-Fi, VPN preferred). Excellent communication, problem-solving, and organisational abilities. ...

approaches based on feedback Skills & Experience - Essential Experience working in IT, digital workplace, service delivery or a similar environment Good working knowledge of Microsoft 365 (e.g. Teams, SharePoint, Outlook, Copilot) Experience supporting or delivering IT training or user guidance Ability to communicate technical concepts in a simple ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping ...

Skills & Experience: Prior experience of a cyber security role. Experience of a regulated or audited industry would be beneficial. Experience in managing Windows 11, Microsoft Office & Active Directory. Excellent working knowledge of Microsoft Group Policy and InTune configuration Excellent understanding of firewall (NGFW) and network technologies and configuration. … Oversee access reviews across all systems with continued development Infrastructure best practice audit, development and maintenance including work on firewalls, networking, Microsoft Office 365, MDM and antivirus to reduce exposure Data Loss Prevention development and maintenance Maintaining server and end-user compute security in addition ...

currently looking for an experienced Content Designer to join a major Microsoft 365 Copilot programme within a large Higher Education environment. This is a fantastic opportunity to work on a high-profile digital enablement initiative focused on improving the way academic, student and professional services teams adopt ...

currently looking for an experienced Content Designer to join a large Microsoft 365 Copilot programme within the Higher Education sector. This is an opportunity to work on a high-profile digital enablement initiative focused on improving how academic and professional services teams adopt and utilise AI-powered ...

desktop/laptop troubleshooting skills Experience with hardware support, networking and remote access technologies Exposure to Active Directory and Microsoft Office/Office 365 beneficial Strong communication, customer service and problem-solving abilities ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this ...

business systems Advanced technical experience of building and supporting a Microsoft-based workplace including Windows Active Directory, Windows Servers and services and Office 365 In-depth experience of designing and configuring firewall policies and support Advanced knowledge of common networking principles, services, protocols and hardware including routers ...

Provide on-site IT support to end users Troubleshoot hardware, software and connectivity issues Support Windows environments, printers and mobile devices Assist with Office 365 and Azure administration Coordinate with remote international IT teams Travel between customer sites when required Technical Requirements Previous experience in IT Field Support … similar hands-on roles Strong troubleshooting and customer-facing skills Good knowledge of: Windows OS Office 365 Admin Center Azure environments Networking fundamentals Ability to work independently and manage priorities Full UK driving licence and own vehicle required Additional Information Fast onboarding process Support from senior remote technical ...