19 of 19 Microsoft 365 Jobs in Lancashire

Support Engineer An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Technical Support Engineer, Service Desk … Support Engineer will provide remote technical support and onsite IT support to business clients, resolving service desk tickets, troubleshooting hardware, software, Windows, Microsoft 365 and basic networking issues. This is a varied, remote support and client-facing role involving regular client visits across Lancashire and Greater Manchester ...

first (and often only) point of contact for all IT issues. You'll handle a wide variety of real-world user queries across our Microsoft environment from simple password resets and Teams glitches to printer setups, new starter laptop builds, and connectivity hiccups all while logging, communicating, and resolving … reliable first responder — resolve most issues at first contact and see instant gratitude from users. Gain broad exposure to modern tools: full Microsoft 365 suite (Outlook, Teams, OneDrive, SharePoint), Windows desktops, basic Intune/MDM, Active Directory basics, and everyday networking checks. Enjoy variety within first line ...

Responsibilities Act as 2nd/3rd line escalation for complex technical support issues Support and mentor service desk analysts Troubleshoot advanced issues across Microsoft 365, Windows, and endpoints Support user access, identity, and device-related issues within Microsoft 365 Take ownership of high-priority … Identify recurring issues and contribute to problem management Assist with small IT projects and change activities where required Skills & Experience Strong troubleshooting experience across Microsoft 365 and Windows environments Experience in a 2nd line or senior IT support role Ability to mentor and support junior colleagues Good ...

improving the organisation’s IT environment, combining hands-on infrastructure support with Infrastructure focused projects and technical improvements. The successful candidate will support Microsoft 365 environments, endpoint management, infrastructure projects, system migrations, and security enhancements, while also acting as an escalation point for complex technical issues. … Responsibilities Support and improve IT infrastructure and end-user environments Administer Microsoft 365, Entra ID, Intune, Exchange Online, Teams, and SharePoint Manage endpoint devices, patching, vulnerability remediation, and security compliance Implement and maintain MFA, Conditional Access, endpoint protection, and device encryption Support infrastructure and security projects including ...

environment. Key Responsibilities Provide end-user support via phone, email, portal, and ITSM ticketing systems. Manage Joiners, Movers, and Leavers processes. Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune. Manage Active Directory, Group Policy, DNS, and DHCP. Troubleshoot networking issues including VPNs, VLANs … with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory, GPO, DNS, and DHCP. Strong networking fundamentals (VPN, VLAN ...

across offices and meeting spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user account management Windows 10/11 environments Assist with: New starter onboarding and leaver … Desk, or Desktop Support role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ...

Line. The Role You will provide advanced technical support to end users, handling escalated tickets from 1st Line and resolving issues across a broad Microsoft and virtualisation stack. You'll work to SLA targets, maintain accurate ticket documentation and escalate complex issues to the 3rd Line team where required. … Responsibilities: Provide 2nd Line support, handling escalations from 1st Line across client IT environments Troubleshoot and resolve issues with Microsoft 365, Azure, Intune and Windows Server Support virtualisation platforms including VMware and Hyper-V Assist with networking troubleshooting TCP/IP, DNS, DHCP and routing Maintain clear ...

Providing 1st and 2nd line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile … Experience Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills ...

technology solutions support both operational excellence and business growth. You'll work across a diverse application landscape including SAP, WMS, CRM, ecommerce platforms and Microsoft 365 , balancing service stability with a constant pipeline of enhancements, integrations and transformation projects. Key Responsibilities Lead day-to-day IT operations … service delivery and support. Ensure the reliability of business-critical systems, applications and infrastructure. Manage service desk performance, incidents, escalations and problem resolution. Oversee Microsoft 365, networks, user devices, access management and operational security. Coordinate system enhancements, integrations, upgrades and change requests. Manage relationships with third-party ...

Strong networking knowledge, including: Network troubleshooting Switches, routers, and firewalls Network patching and cable termination TCP/IP, DNS, DHCP, and VLANs Experience supporting Microsoft Windows Server environments Knowledge of Microsoft 365 and Azure technologies Experience with virtualisation technologies such as VMware or Hyper-V Excellent … troubleshooting and diagnostic skills Strong customer-facing communication skills Full UK driving licence and own vehicle Desirable Skills Microsoft, CompTIA, Cisco, or other industry certifications Experience within an MSP environment Exposure to cybersecurity solutions and best practices Experience supporting backup and disaster recovery solutions What's On Offer? Salary ...

line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365/Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable … Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying ...

touch IT support to VIP and executive users Own and resolve incidents end-to-end across L1-L3 support Deliver onsite support for devices, M365, collaboration tools, AV and meeting rooms Support business-critical meetings, events and senior stakeholder needs Manage tickets via ServiceNow, ensuring clear communication and SLA adherence … knowledge sharing and user guidance What You'll Bring Proven experience in VIP/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration ...

Infrastructure Engineer | Manchester | Contract A client is looking for an Infrastructure Engineer who will run the Server, Virtualisation, Storage and Microsoft Infrastructure Estate, while supporting a Major internal transformation project. The successful Systems Engineer will have deep expertise in Windows systems, Active directory, Virtualisation, storage and cloud platforms while … management using scripting and Infrastructure as Code. Key Skills and Experience of the Infrastructure Engineer: Must have expert knowledge of Windows Server, Active Directory, Microsoft 365, Entra ID, and Intune. Must have strong experience with VMware and/or Hyper-V, SAN, and NAS technologies. Proven experience ...

working in a fast-paced environment. Excellent planning and organisation skills to meet deadlines. Excellent communication skills and relationship management. Excellent command of Microsoft 365 products, including but not limited to SharePoint, OneNote and CoPilot. Excellent attention to detail. Pro-active, self-motivated, and able ...

Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands-on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption initiatives Ability to create clear, engaging digital learning ...

Looking For A strong customer-first mindset and excellent customer skills Experience in IT support and customer service Basic understanding of Windows operating systems, Microsoft 365 & hosted telephony A genuine interest in IT, networking and telecoms, with a desire to learn and progress Good organization and time ...

investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through the ITSM Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other ...

with a degree in computing and evidence of a proactive interest in IT support will also be considered. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions … supportive helpdesk/telephone support for hardware and software issues. Building and deploying laptop clones Installing basic laptop components Provide basic Microsoft Office 365 support Escalate and manage more complex 2nd and 3rd-line support tickets Carry out basic Active Directory tasks Able to support users remotely ...

metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All Into Film staff work in a hybrid pattern, combining home ...