first point of contact for IT support requests via phone, email, and ticketing systems Logging, prioritizing, and resolving IT issues efficiently, ensuring minimal disruption to users Troubleshooting and supporting Microsoft365, Windows OS, and IT applications Managing Active Directory tasks such as user account creation, password resets, and permissions Diagnosing and resolving hardware and software issues for … onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft365 Administration Experience with Active Directory (user management, password resets, group policies) Ability to troubleshoot hardware, software, and basic network issues Excellent communication skills, with the ability … non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT support Knowledge of ITIL principles or certifications What’s In It for You? Ongoing professional development and training Annual performance-based bonus Free on More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Suits Me Limited
and modern way to manage their money, regardless of background, income, or employment status. What you'll be doing Monitor and maintain the company's IT security infrastructure using Microsoft Defender and other security tools. Respond to and investigate security alerts, performing root cause analysis and remediation. Develop and maintain operational documentation, runbooks, and knowledge base articles. Assist with … ensure IT operations meet regulatory obligations. Support vulnerability management efforts, including patching and system hardening. Assist in maintaining secure and efficient identity and access management practices, including integration with M365 and Azure AD. Contribute to incident response planning and participate in post-incident reviews. Continuously improve IT security posture by identifying gaps and implementing effective solutions in line with best … to Suits Me Proven previous experience in an IT Operations and/or Security Engineer role, ideally within a fintech or regulated financial services environment. Hands-on experience managing Microsoft Defender and other security products. Strong understanding of security best practices across MacOS and Windows platforms. Familiarity with compliance and security frameworks such as , Cyber Essentials, or FCA regulations. More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Maxwell Bond
. Experience with hybrid environments, backup strategies, and business continuity planning. Familiarity with ITIL practices and working within a ticketing system. Technical knowledge in areas such as Azure AD, Microsoft365, DNS, Kubernetes environments, and Linux server support. If you're keen on getting your details over to me for the Infrastructure Engineer role, please apply directly More ❯
beneficial. Presenting to groups of people Meeting strict service requirements (KPIs, SLAs, OLAs). Experience of ITSM tools, design configuration or operation Experience of tools such as SCCM, MDM, office365 and Anti-Virus Experience of a range of IT operating systems and applications used within a business environment Employer details Employer name NHS Business Services Authority Address Hesketh House More ❯
BUSINESS INSIGHT 3, PRESTON TECHNOLOGY CENTRE MA, PRESTON, LANCASHIRE, England
BUSINESS INSIGHT 3 LTD
edge security and surveillance solutions across the UK. This apprenticeship is your chance to gain hands-on experience, develop essential IT skills, and grow. Role Administer and support our Microsoft365 environment, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage devices using Microsoft Intune and Autopilot. Provide first-line support for Zoho Books, Desk, and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Bytes Group
to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid Technical Engineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes are looking … to expand their customer-facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution-led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. To provide 3 rd line support managing cloud infrastructure in Azure across … implements and manages cloud solutions that span both on-premise and Azure environments, ensuring seamless integration and efficient resource utilization, often using tools like Azure Hybrid Benefit for Bytes Microsoft Cloud customers. This will be filled by someone with proven 3rd-line support experience and hands-on experience of the Microsoft Hybrid Infrastructure, acting as an escalation point More ❯
Previous project experience working for a Managed Service Provider, with strong working knowledge of cloud technologies (Azure/AWS) Windows OS and Windows Server 2019/2016 migrations Office365 maintenance and administration Networking (Firewalls, Routing & Switches, APs, TCP/IP) Virtualisation technologies (VMware ESXi 6.0>, Hyper-V), Citrix desirable Previous experience around migrations e.g. Exchange on-prem … to Office365, Exchange Online etc. More ❯
annum + Benefits I am seeking a skilled 2nd line support Technicians to join my clients dynamic team in London! I am looking for candidates who are skilled with: Microsoft365 & Active Directory Windows Server administration Networking fundamentals (TCP/IP, DNS, DHCP) Desktop support (Windows/macOS) PowerShell scripting Troubleshooting hardware and software issues Key Responsibilities More ❯
seeking out and evaluating new technologies, tools, and methodologies to enhance the organisation's security posture. What experience you’ll need: Relevant certifications (CompTIA Security+, CySA+, CASP+, PenTest+, or Microsoft Azure Security). Proficiency in cloud security technologies would be beneficial. Strong understanding of firewalls, networking, Microsoft365, and endpoint security. Keen awareness of Cyber Security More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Ashdown Group
Outside IR35. In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise in the administration and support of Office365, Azure, Windows Server, Active Directory and VMware. Strong PowerShell skills, coupled with a secure understanding of SANs and networking (switches), would also be highly advantageous to your application. More ❯
to new starters. Help evolve IT systems and processes that support the wider business. Maintain detailed internal documentation and user guides. Your experience Strong understanding of Windows OS and Microsoft 365. Comfortable working with switches, routers, and firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP More ❯
to new starters. Help evolve IT systems and processes that support the wider business. Maintain detailed internal documentation and user guides. Your experience Strong understanding of Windows OS and Microsoft 365. Comfortable working with switches, routers, and firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP More ❯
Lancaster, Lancashire, Bolton le Sands, United Kingdom
In Technology Group
to new starters. Help evolve IT systems and processes that support the wider business. Maintain detailed internal documentation and user guides. Your experience Strong understanding of Windows OS and Microsoft 365. Comfortable working with switches, routers, and firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP More ❯
Bolton Le Sands, Carnforth, Lancashire, England, United Kingdom
In Technology Group Limited
to new starters. Help evolve IT systems and processes that support the wider business. Maintain detailed internal documentation and user guides. Your experience Strong understanding of Windows OS and Microsoft 365. Comfortable working with switches, routers, and firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP More ❯
Be Doing As Digital Architecture Manager, you'll define and govern solution architecture across complex digital environments — including cloud platforms, enterprise networks, business systems, and modern workplace tools like Microsoft365 and Copilot. You'll ensure all solutions align with a forward-looking digital strategy, meet compliance and security standards, and are designed for scale, resilience, and … business teams to translate strategic goals into practical technical designs Champion security-by-design and compliance with frameworks like NIS2 and ISO27001 Guide architectural decisions across Azure, Power Platform, M365, and related tools Steer innovation, solution modernisation, and cloud governance Manage a team of solution architects, developing capability and fostering a culture of continuous improvement What You'll Bring Proven … experience leading solution architecture in large-scale digital transformation environments Deep understanding of Azure, enterprise networking, cloud-native development, and OT integration Expertise in Microsoft365, API management, and AI-enabled tools Strong knowledge of cybersecurity, compliance, and regulated environments Leadership experience in guiding architectural teams and delivering strategic technical change Excellent communication and stakeholder engagement skills More ❯
at the top of their game, then this could be the role for you. You will provide frontline digital and AI support within the organisation, ensuring efficient use of Microsoft365, AI tools such as Microsoft Copilot, SaaS applications, and data systems. The apprentice will champion digital transformation by assisting teams in troubleshooting issues, boosting productivity … systems. Diagnose and resolve digital issues for internal and external stakeholders. Maintain professional communication and represent the organisation's digital brand. Support team productivity by promoting effective use of Microsoft365 and Copilot. Help users manage and collaborate on digital files, data, and templates. Provide guidance on using digital tools across business functions. Assist in the support More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Astro Studios, Inc
days per week. This is an interesting and varied role where you will be responsible for designing, developing, and deploying AI enabled solutions on the Azure and wider Microsoft365 platform. You will utilise Microsoft low code tools such as Copilot Studio, Teams toolkit and the Power Platform to deliver solutions where appropriate, whilst having the … solutions using Azure AI services, including Azure Machine Learning, Cognitive Services, and Bot Services Developing and maintaining scalable and secure cloud-based applications on the Azure, Power and wider Microsoft365 platforms Collaborating with cross-functional teams to understand business requirements and translate them into technical solutions Staying up-to-date with the latest advancements in AI … into projects Providing technical leadership and mentorship to other team members Ensuring best practices in AI development, including data privacy and ethical considerations. Qualifications Qualifications Strong knowledge of the Microsoft stack, particularly Azure Proficiency in programming languages such as Python, C# Excellent problem-solving skills and the ability to work independently and as part of a team Proficient in More ❯
Making sure ourclients are not just enjoying the benefits of the cloud but exploiting them as well. We are recognised as leaders within Sitecore, Dynamics 365, Office365 and the products within such as SharePoint, Power Platform, Yammer and Microsoft Teams. A Microsoft Gold Partner five times over! We have a colourful team who More ❯
You will provide digital and AI support, ensuring efficient use of Microsoft365, AI tools such as Microsoft Copilot, SaaS applications, and data systems. The apprentice will champion digital transformation by assisting teams in troubleshooting issues, boosting productivity, and fostering innovation through emerging technologies. Role Respond to helpdesk queries using ticketing systems. Diagnose and resolve digital … issues for internal and external stakeholders Maintain professional communication and represent the organisation's digital brand Support team productivity by promoting effective use of Microsoft365 and Copilot Help users manage and collaborate on digital files, data, and templates Provide guidance on using digital tools across business functions. Assist in the support, integration and documentation of SaaS … Advocate for AI literacy by helping teams adopt and use generative AI tools Stay informed on emerging technologies and contribute to innovation initiatives Training This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI More ❯
relevant experience. Strong communication skills to interact effectively with both technical and non-technical teams. Excellent organisational and analytical skills. Experience using CAFM systems (Concerto preferred). Proficiency in Microsoft365, especially Excel. Ability to write clear processes and procedures. Capable of working in a fast-paced, demand-driven environment. Desirable Skills and Experience; Experience configuring a … CAFM system. Familiarity with creating dashboards using Microsoft Power BI. Knowledge of SQL coding. Experience using Microsoft Visio. Why Work at the University of Manchester? Join a world-class institution that values diversity and equality in the workplace. Benefit from a range of staff benefits, including family-friendly policies, flexible working arrangements, and career development opportunities. Access to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Maxwell Bond
Cloud Solutions/Office365/MDM/Telephony/Networking/Virtualisation Cloud Solutions/Office365/MDM/Telephony/Networking/Virtualisation Senior IT Engineer (Client-Facing) Up to £35,000 Greater Manchester - Hybrid (3 Days Office/2 WFH) We're partnering with a growing IT services provider in Greater Manchester … Acting as an escalation point for 2nd/3rd line technical issues across a variety of client environments Delivering end-to-end support across servers, networking, cloud platforms (e.g. M365, Azure), VoIP, mobile devices, and MDM tools Getting stuck into project work - assisting with planning, implementation, and post-deployment support Working closely with clients - helping them get the most from … a collaborative group and have plenty of scope to grow technically. If you require more information, please contact Dan Rowland at Maxwell Bond on or Cloud Solutions/Office365/MDM/Telephony/Networking/Virtualisation Cloud Solutions/Office365/MDM/Telephony/Networking/Virtualisation More ❯
Cloud Solutions/Office365/MDM/Telephony/Networking/Virtualisation Senior IT Engineer (Client-Facing) Up to £35,000 Bolton - Onsite We’re partnering with a growing IT services provider in Greater Manchester who are looking to bring in a Senior IT Engineer to join their technical team. This is a hands-on, client-facing … Acting as an escalation point for 2nd/3rd line technical issues across a variety of client environments Delivering end-to-end support across servers, networking, cloud platforms (e.g. M365, Azure), VoIP, mobile devices, and MDM tools Getting stuck into project work - assisting with planning, implementation, and post-deployment support Working closely with clients - helping them get the most from … process improvement and knowledge sharing across the team What we’re looking for: Proven experience in a similar senior IT support or infrastructure engineering role Strong technical skills across Microsoft environments, networking, servers, and cloud-based tools A natural problem-solver who thrives in a fast-paced, client-focused environment Comfortable engaging with clients - able to translate technical issues More ❯
outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Benefits: ** Microsoft courses … paid for ** Childcare vouchers ** Bespoke system training ** Friendly team ** Pension Scheme ** Fuel Expenses Skills from you: ** Microsoft Windows and Server operating system knowledge ** Veeam ** Microsoft Intune ** Office365 ** Sophos Enterprise ** Hyper - V/VMWare ** DBS Clearance Responsibilities: ** Provide support both remotely and face to face to teachers and pupils. ** Provide Windows Server, mobile device and network More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
this role, you have proven experience, supported by technical accreditations or proven hands-on expertise, in supporting and troubleshooting Modern Workplace solutions. Your skills span a wide range of Microsoft technologies, including Azure Subscription administration, Azure Virtual Desktop, Virtual Machines, and Networking/VPN. You’re proficient in Microsoft365 applications, Exchange Online, and on-premise … with Exchange Hybrid setups, and Microsoft Teams Administration. You also have experience with Microsoft Enterprise Mobility + Security and Microsoft Endpoint Management/Intune. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata for part-time employees), plus More ❯
Manchester Science Park, Manchester, Lancashire, England, United Kingdom
Webrecruit
role is preferred- Good verbal and written presentation skills- Good telephone manner- Previous experience of Microsoft Windows 10 and 11, as well as MS Office applications and Office365- A detailed and organised approach- The ability to work to multiple deadlines- A background in providing basic technical support, including troubleshooting and installing software or hardware, would be More ❯