2 of 2 Microsoft Intune Jobs in Lancashire

incidents and service requests, ensuring timely prioritisation and resolution in line with business expectations. Deliver L1 to L3 support for various technologies, including Microsoft 365, enterprise applications, networking, telephony, and collaboration tools. Manage incidents and service requests via the ServiceNow ITSM platform, maintaining accurate records and compliance with processes … service and communication skills with the ability to work confidently and discreetly with senior leaders and VIP users. Strong troubleshooting capability across Windows devices, Microsoft 365, standard enterprise applications, and end-user hardware. Experience with ITSM platforms such as ServiceNow and good understanding of incident, request, and escalation management. ...

Load Balancers, Key Vaults, and RBAC policies. Lead business continuity and disaster recovery efforts across cloud platforms. Automate infrastructure using Terraform/Terragrunt, Intune Autopilot, PowerShell scripting, and ARM templates. Design and manage CI/CD pipelines using Azure DevOps for infrastructure deployments. Collaborate with Information Security teams … Solid understanding of hybrid (cloud on-premises) and multi-cloud (AWS Azure) networking concepts. Experience with Azure governance tools like Policy/Monitor and Microsoft Entra ID (Azure AD). Advanced skills in networking at scale within AWS environments, including DNS management via Route 53. Deep awareness of cloud ...