6 of 6 Service Manager Jobs in Lancashire

A leading and expanding IT services provider are looking for a key new hire as the business evolves and continues to take on new customers, to join in a Service Desk Manager/Service Delivery Manager role. Overseeing a small but growing team of analysts and engineers with a focus on network and security … products. Technical knowledge in the field would be preferred but not essential, as this is not a hands-on technical role. The Service Desk Manager will oversee the day-to-day running of the Service Desk and Service Delivery function, ensuring excellent service and resolution of complex issues. You will manage a team of … work closely with project implementation/delivery engineers to ensure a smooth transition from project delivery to support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact More ❯

Digital Workplace Service Desk Manager £500-550 per day (Outside IR35) Manchester - Required to go on-site once every 2 weeks 6 months A Digital Service Desk Manager is required for our public sector client who are based in Manchester. The successful candidate will join the senior leadership team to focus on digital, user … and customer experience within the organisation. In this role, you will also be accountable for the service desk and operational delivery team with an awareness of knowing what needs to be delivered by both teams. Responsibilities: Whilst overlooking the service desk function, your main priority will be on the customer and user experience, working closely with senior stakeholders … in understanding business needs and requirements and adapting this to further improve on and deliver critical services. On the Operation delivery side, you will focus on service transition, disaster recovery, business relationship management, establishing stakeholder relationships. You will play a key role in innovating, advising and updating the strategy whilst providing leadership to the service desk manager More ❯

Customer Service Account Manager Manchester City Centre £25,500 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not … your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast … paced role within a small, friendly, supportive team! Day-to-day responsibilities: * Provide an excellent customer service to our new and existing BrightHR clients* Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account* Continue More ❯

This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website. Role This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website. Training You can … see full details of this apprenticeship on Civil Service Jobs. Apprenticeship Standard Digital support technician (level 3) Training Provider To Be Confirmed Working Week Click apply to see full details of the working week for this apprenticeship. Expected Duration 1 Year 3 Months Positions Available 3 Closing Date Monday, 20th October 2025 Start Date Saturday, 1st November 2025 Desired … Qualifications English GCSE, grade C (Essential) Maths GCSE, grade C (Essential) About the Employer Department for Work and Pensions You can see full details of this apprenticeship on Civil Service Jobs. More ❯

Account Manager - Technology Development Services Manchester (Hybrid - 2 days in office) £35,000 - £50,000 + Quarterly Bonus We're looking for a commercially savvy Account Manager to take ownership of a portfolio of long-term, high-value technology partnerships worth over £8m in annual revenue. You'll be at the heart of our "land and More ❯

Data Manager - Remote - Up to £85,000 Employment Type: Permanent Are you a seasoned data professional ready to take the next step into strategic leadership? We're working with a forward-thinking financial services organisation seeking a Data Manager to lead and mentor a high-performing data engineering team. This is a pivotal role within a More ❯