8 of 8 ServiceNow Jobs in Lancashire

Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment ...

around access and performance issues, perform upgrades and install SSL certificates Basic working knowledge of SCOM and/or Azure Monitor Experience working with ServiceNow or a similar ITIL system Nice to have: Powershell Qualifications - Microsoft Certified: Azure Database Administrator Associate or equivalent certification (preferred). - ITIL Foundation certification (preferred ...

around access and performance issues, perform upgrades and install SSL certificates Basic working knowledge of SCOM and/or Azure Monitor Experience working with ServiceNow or a similar ITIL system Nice to have: Powershell Qualifications Microsoft Certified: Azure Database Administrator Associate or equivalent certification (preferred). ITIL Foundation certification (preferred ...

around access and performance issues, perform upgrades and install SSL certificates Basic working knowledge of SCOM and/or Azure Monitor Experience working with ServiceNow or a similar ITIL system Nice to have : Powershell Qualifications Microsoft Certified: Azure Database Administrator Associate or equivalent certification (preferred). ITIL Foundation certification (preferred ...

with Power Platform tools (Power Automate, Power Apps, Power BI) Experience creating digital learning content (videos, guides, knowledge articles) Familiarity with tools such as ServiceNow Understanding of digital adoption or change approaches Behaviour Characteristics User-focused and helpful mindset Proactive and willing to learn Collaborative and supportive team player Practical ...

consultancy, or service-provider environment. Credibility in front of customers and being comfortable with ITSM tooling and data (Halo, ServiceNow, or similar), and a genuine change driver. Experience in improving service management maturity in an organisation where processes, behaviours and governance are still developing. What ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

build high-quality datasets, and deliver insightful dashboards supporting critical business processes. You'll also help establish a robust BI data foundation, integrate with ServiceNow, and enable AI-ready reporting. Key Responsibilities Design & optimise Power BI datasets, data models, and schemas Build interactive dashboards & paginated reports Develop DAX measures (KPIs … time intelligence, complex logic) Deliver data transformations using Power Query (M) & SQL Integrate Power BI with ServiceNow & Copilot Studio Manage Power BI Service (workspaces, refresh, performance) Drive data governance, lineage, and documentation Collaborate with stakeholders to deliver scalable BI solutions Key Requirements Strong Power BI (Desktop, Service, DAX, Power Query ...