IT Support Engineer
- Hiring Organisation
- Reed Technology
- Location
- Lancaster, Lancashire, United Kingdom
- Employment Type
- Permanent
- Salary
- £32940/annum
IT Support Engineer Lancaster - 5 days on-site £32,940 Our client in Lancaster is looking for an IT Support Engineer to join the technical support team. You will handle more complex support cases, help colleagues with technical questions and contribute … improving our tools and processes. You will have time to think, space to ask questions, and support when you need it. Main duties and responsibilities: Provide clear and calm communication by email, phone and ticketing systems Explain technical issues in a straightforward way. Use active listening and de-escalation ...