5 of 5 Service Delivery Jobs in Leatherhead

Leatherhead/Woking, with option for hybrid working in the future Contract: Full-time, permanent About the role We are looking for a Service Delivery Manager to take full ownership of our largest managed service account: a major care sector group operating a large multi-site estate … dedicated account role. You will be the named point of accountability for everything the client experiences from their IT provider. You will chair the service reviews, own the escalations, coordinate the projects and drive continuous improvement across a complex, distributed estate. You will work alongside a dedicated technical lead ...

business change needs, assess the impact of those changes on IT&D infrastructure and systems, capturing, analysing and documenting requirements. Supporting the communication and delivery of those requirements for complex and strategic IT business solutions across the Authority typically requiring up to 200 man days of project resources. … Sussex County Council and Brighton & Hove City Council. This role sits in the Engagement & Digital Innovation team within the Orbis IT & Digital Service. This Service provides mission critical operational support, innovative project delivery and dynamic strategic leadership that underpins delivery of the business priorities and service ...

identity, Microsoft 365, telephony and security controls • Technical design standards and decision records to support consistent implementation • Clear management of technical risks, dependencies and service continuity requirements This role supports Surrey’s Local Government Reorganisation within the IT & Data theme, working in the Technical Fundamentals workstream to help deliver … Safe & Legal requirements. Working with SMEs across the 12 councils and delivery partners, the postholder reviews current tools, enterprise platforms, configurations and infrastructure constraints to ensure transition designs are practical, assured and deliverable. Key areas of focus include networking and connectivity, Microsoft 365 tenant and domain dependencies, telephony ...

supporting organisational objectives and maintaining compliance with relevant policies and legislation. Key Responsibilities IT & Infrastructure Manage the relationship and performance of the external Managed Service Provider (MSP), including SLA monitoring and service reviews. Oversee IT security, Cyber Essentials accreditation, IT assets, user access controls, backups, and disaster recovery … users. Line manage the Fleet Administrator and provide support to stakeholders. Contracts & Supplier Management Manage supplier relationships, contract renewals, and the contract register. Monitor service delivery, negotiate value for money, and approve invoices in a timely manner. Support budget management and work closely with Finance on supplier accounts. ...

role We are looking for an Infrastructure and Security Lead to take ownership of the infrastructure and security posture of our largest managed service account: a major care sector group operating a large multi-site estate across England and Scotland. This is a dedicated account role with genuine ownership. … baseline that protects thousands of users and devices. You will design it, run it, monitor it and continuously improve it, working alongside a dedicated Service Delivery Manager and a wider helpdesk team who handle day-to-day tickets. The account in its establishment phase, which means you will ...