1 of 1 Customer Service Jobs in Lee-on-the-Solent

client, a reputable company in the technology and telecommunications sector, is currently seeking a Customer Service Advisor to join their mobile telecommunications team in Lee on the Solent. Key Responsibilities: Handle inbound and outbound customer enquiries via phone, email and ticket systems Assist customers with mobile plans … billing queries, upgrades, device troubleshooting, and account management Resolve issues efficiently while maintaining high levels of customer satisfaction Clearly explain mobile products, tariffs, data usage, roaming, and network services Identify opportunities to retain customers and promote relevant products or services where appropriate Accurately update customer records and document ...