5 of 5 CMDB Jobs in Leeds

of IT assets and Configuration Items (CIs) across the organisation. Working closely with regional teams and third-party vendors, the post-holder will ensure that the Configuration Management Database (CMDB) is accurate, complete and supports effective service delivery, risk management, and decision-making. This role will be critical to the development and implementation of the IT Asset and Configuration Management … Helix). RESPONSIBILITIES Define and implement processes, standards, and policies for end-to-end IT asset lifecycle management in alignment with ITIL best practice. Own the Configuration Management Database (CMDB), providing governance, oversight and ensuring that it remains accurate, complete, and fit for purpose. Oversee the population and ongoing maintenance of the CMDB, including managing data inputs from regional teams … suppliers, projects, and discovery tools. Establish and lead CMDB governance practices, ensuring alignment with service management and risk control requirements. Collaborate closely with service owners and solution architects to define and maintain accurate service models and relationship mappings between assets, applications, infrastructure and services. Develop a configuration management strategy aligned to the organisation's move towards a SIAM model, including More ❯

and process integrations adhere to these standards to support consistency, maintainability, and data integrity. Define the data architecture for service management, with a strong emphasis on Configuration Management Database (CMDB) centricity. Ensure that data models support accurate service mapping, impact analysis, and operational reporting. Collaborate with enterprise architects, service owners, process leads, and third-party partners to ensure architectural alignment … and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to success in this position. Excellent stakeholder engagement and More ❯

Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with … Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with More ❯

operations and roadmap ownership for all SIAM Tooling (including Helix ITSM), aligning to strategic priorities and customer needs. Process, standards and governance ownership for SIAM Reporting, Discovery/Observability, CMDB, ITSM/Business Workflows, Service Data and required integrations, driving their adoption, adherence and continuous improvement. Lead a combined team of product, architecture and reporting to design, implement, and deliver More ❯

and configuration to delivery and user onboarding. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure accurate documentation and asset management through configuration management database tools. The role combines people leadership, technical delivery, and process improvement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and … knowledge of Microsoft Intune (Autopilot), Windows OS, and M365 Experience with device deployment and hardware builds (RAM/SSD upgrades, etc.) Familiarity with ITSM systems and asset/configuration management (CMDB). Knowledge of Active Directory, Entra ID, iOS/Android device management. Hands-on experience with desktop support and device lifecycle services. Previous MSP or IT Services background (desirable More ❯