9 of 9 Remote Customer Experience Jobs in Leeds

SaaS company supporting clients across the UK and internationally. We're looking for an Account Manager to join our collaborative, supportive team and play a key role in driving customer success. What you'll do: Manage a portfolio of a number clients, building trusted, long-term relationships Guide new customers through onboarding and platform adoption Support renewals, upsell opportunities … and cross-selling initiatives Monitor customer satisfaction and resolve support queries promptly Collaborate with Product, Marketing, and Business Development teams Contribute to tender submissions, industry events, and client meetings What we're looking for: 2-4 years' account management experience (SaaS/B2B tech preferred) Excellent communication and customer service skills CRM experience (HubSpot desirable) Highly … organised, proactive, and commercially aware Spanish language skills and construction industry experience are a plus Why join us: Newly created role with the opportunity to shape the customer experience Hybrid working with occasional office attendance and international travel Small, collaborative, and dog-friendly office culture Be part of a growing international business making a real impact Salary More ❯

autonomous systems that revolutionize how businesses operate. What You'll Do Craft Intelligent Agents: Design and develop AI agents that automate complex tasks across diverse business areas : finance, operations, customer experience, and more. Build Multi-Agent Ecosystems: Develop collaborative agents capable of reasoning, planning, and interacting seamlessly with APIs, databases, and human users. Innovate Continuously: Implement advanced memory … regulations (GDPR, financial compliance) and guard against bias, hallucinations, and misuse. What You Bring Technical Mastery: Strong skills in Python, JavaScript, or similar languages. LLM & Agent Expertise: Hands-on experience with LLMs (OpenAI, Anthropic, Mistral) and agent frameworks. Advanced Tools: Familiarity with vector databases, RAG pipelines, prompt engineering, REST APIs, cloud deployment, and containerization (Docker/Kubernetes). Domain … Knowledge: Experience in one or more business domains such as finance, housing, operations, or customer service. Preferred Extras: Degree in Computer Science, AI, Data Science, or related fields. Experience with LangChain, CrewAI, Autogen, MLOps, CI/CD, and enterprise systems like SAP, Oracle, or Salesforce. How You'll Measure Success Number of intelligent agents deployed and adopted. More ❯

industry, is looking for a Finance Change Business Analyst to join their innovative team in Leeds on a temporary basis. If you're passionate about driving change and enhancing customer experiences, this is the opportunity for you! Position Details: Contract Length: 6 monthsSalary: From £69,000 per annumWorking Pattern: Monday to Friday, 9am to 5pm, hybrid working-2 days … based About Our Client: Our client empowers businesses of all sizes to make, take, and manage payments across 146 countries and 135 currencies. They pride themselves on delivering exceptional customer experiences whether online, in-store, or mobile. The Role: As a Finance Change Business Analyst, you'll play a pivotal role within the Balance Sheet Management and Regulatory Reporting … Lab. Your mission will be to understand and optimise the end-to-end customer experience while supporting change initiatives across Finance. You'll collaborate with various stakeholders to ensure that changes align with organisational goals. Key Responsibilities: Support change initiatives, ensuring alignment with organisational objectives. Assess inbound change requests and analyse their impact on applications. Collaborate with business More ❯

heart of our strategy to become the best bank for customers. Our team in the Homes Platform is passionate about creating new services for our customers that transform the customer and colleague experience. Our culture brings together smart, hardworking people from diverse backgrounds who enjoy a collaborative and innovative environment that supports flexible and agile working.We're creating a … new strategic data capability to unlock significant business opportunities, supporting our objectives to create personalised data driven customer experience and insight driven business decisioning. As a Data Architect, you'll contribute across key aspects of delivery from initiation through design and into delivery and beyond. You'll be a design authority for a lab or group of products … architecture and design perspective. You'll understand technology implications for people and processes and will bring this to your holistic view of design. Ideally, you'll have previous career experience in software engineering or solution architecture and will be well-placed to define and sell your vision to engineers, architects, and product owners alike. What you'll bring Excellent More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

Senior Software Developer - Digital and Customer Experience Location: Leeds - Hybrid (UK-based) Level: Senior/Lead Developer Tech Stack: C# .NET | Azure | Blazor | Modern Front-End | DevOps | AI Tools Salary : Up to 80,000 + Benefits Are you a passionate and experienced developer who wants to make a real impact in an award-winning, innovation-driven environment? WRK … strong focus on UI/UX, with a belief that great design elevates functionality A passion for clean, efficient, and maintainable code An appreciation for Agile and Scrum methodologies Experience mentoring others and leading by example A curiosity for emerging tech like AI development tools (e.g. GitHub Copilot) Most importantly, you thrive in a collaborative environment where fresh thinking More ❯

support STADA UKs digital transformation. Sitting on the UK IT Senior Leadership Team, you will shape how we harness data and AI to enhance decision-making, business performance, and customer experience. This role offers a unique combination of strategic influence and hands-on delivery, providing both leadership and technical depth. The role will involve regular travel to our UK … project delivery. Support IT Helpdesk to manage Automation, Data & Analytics related incidents and requests, ensuring all calls are dealt with within the agreed SLA. Ensure a high quality of customer care for all colleagues, customers & suppliers, both remotely & face to face. Manage personal workload effectively through strong time management and prioritisation. What We're Looking For Were seeking an … be key considerations in the selection process. The ideal candidate will bring a collaborative mindset, a proactive approach, and a genuine enthusiasm for solving problems and driving innovation. Essential Experience & Qualification Minimum 4 years experience in data architecture, data warehousing, and cloud platforms (e.g. Snowflake, Azure, Databricks). Hands-on expertise with the Microsoft Power Platform, Power Automate More ❯

based in Central London As a React Developer for this Media client, you will have the chance to: Design and develop high-performance, user-centric web applications that enhance customer experiences. Collaborate with cross-functional teams to implement innovative solutions and deliver impactful projects. Contribute to the overall architecture and design decisions, ensuring scalability and maintainability. Engage in continuous … frameworks. Key Skills Proficiency in React.js, JavaScript (ES6+), and Redux or similar state management libraries Familiarity with RESTful APIs, GraphQL, and modern front-end build tools (Webpack, Babel, etc.) Experience with responsive design and cross-browser compatibility Understanding of version control systems (Git) Knowledge of testing frameworks (Jest, Enzyme, or similar) is a plus Experience 2+ years of … professional experience in front-end development using React.js Proven track record of delivering high-quality web applications in a collaborative team environment Strong problem-solving skills and attention to detail Effective communication skills, with the ability to articulate technical concepts to non-technical stakeholders Experience with agile methodologies and working within an agile team is preferred With Myn More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯