Customer Experience Jobs in Leeds

Customer Experience (CX)
West Yorkshire > Leeds

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 86 57 44
Rank change year-on-year -29 -13 +73
Permanent jobs citing Customer Experience 47 142 248
As % of all permanent jobs advertised in Leeds 1.95% 5.04% 6.29%
As % of the Processes & Methodologies category 2.34% 5.14% 6.44%
Number of salaries quoted 23 73 184
10th Percentile £25,251 £31,149 £38,750
25th Percentile £36,087 £45,000 £47,500
Median annual salary (50th Percentile) £52,500 £67,071 £62,500
Median % change year-on-year -21.72% +7.31% +25.00%
75th Percentile £69,443 £85,000 £85,000
90th Percentile £73,886 - -
West Yorkshire median annual salary £43,750 £61,500 £60,000
% change year-on-year -28.86% +2.50% +41.18%

All Process and Methodology Skills
Leeds

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,011 2,760 3,851
As % of all permanent jobs advertised in Leeds 83.37% 97.87% 97.69%
Number of salaries quoted 1,427 1,614 2,538
10th Percentile £31,250 £35,000 £32,922
25th Percentile £41,000 £41,750 £41,503
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £70,000 £73,750 £69,789
90th Percentile £85,000 £87,500 £85,000
West Yorkshire median annual salary £52,500 £55,000 £52,500
% change year-on-year -4.55% +4.76% +5.00%

Customer Experience
Job Vacancy Trend in Leeds

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Customer Experience in Leeds

Customer Experience
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing Customer Experience in Leeds.

Salary trend for Customer Experience in Leeds

Customer Experience
Salary Histogram in Leeds

Salary distribution for jobs citing Customer Experience in Leeds over the 6 months to 2 June 2024.

Salary histogram for Customer Experience in Leeds

Customer Experience
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.13%) SAS
Applications
1 4 (8.51%) Sketch
2 3 (6.38%) Microsoft Office
3 1 (2.13%) Chatbot
3 1 (2.13%) Microsoft Excel
Cloud Services
1 9 (19.15%) Azure
2 5 (10.64%) Cloud Computing
2 5 (10.64%) Snowflake
3 4 (8.51%) AWS
3 4 (8.51%) Figma
3 4 (8.51%) Heroku
3 4 (8.51%) Miro
4 2 (4.26%) Azure DevOps
4 2 (4.26%) Firebase
4 2 (4.26%) GCP
4 2 (4.26%) Google Ads
5 1 (2.13%) Microsoft 365
5 1 (2.13%) SaaS
Communications & Networking
1 7 (14.89%) DNS
1 7 (14.89%) Firewall
1 7 (14.89%) Network Security
1 7 (14.89%) TCP/IP
1 7 (14.89%) VPN
2 5 (10.64%) DHCP
3 4 (8.51%) Broadband
3 4 (8.51%) LAN
3 4 (8.51%) SD-WAN
3 4 (8.51%) WAN
3 4 (8.51%) Wireless
4 2 (4.26%) DMZ
4 2 (4.26%) HTTP
4 2 (4.26%) Internet
4 2 (4.26%) Intrusion Detection
4 2 (4.26%) SMTP
4 2 (4.26%) tcpdump
4 2 (4.26%) Wireshark
Database & Business Intelligence
1 5 (10.64%) Elasticsearch
1 5 (10.64%) NoSQL
1 5 (10.64%) Redis
Development Applications
1 2 (4.26%) GitLab
General
1 14 (29.79%) Social Skills
2 6 (12.77%) Analytical Skills
3 5 (10.64%) Finance
4 4 (8.51%) Games
4 4 (8.51%) Inclusion and Diversity
5 3 (6.38%) Influencing Skills
5 3 (6.38%) Organisational Skills
6 2 (4.26%) Banking
6 2 (4.26%) Marketing
6 2 (4.26%) Pharmaceutical
7 1 (2.13%) Legal
Job Titles
1 13 (27.66%) Senior
2 10 (21.28%) Architect
3 6 (12.77%) Analyst
3 6 (12.77%) Designer
4 5 (10.64%) Infrastructure Architect
4 5 (10.64%) IT Architect
4 5 (10.64%) IT Infrastructure Architect
5 4 (8.51%) Developer
5 4 (8.51%) Incident Manager
5 4 (8.51%) Lead
5 4 (8.51%) Network Manager
5 4 (8.51%) Network Services Manager
5 4 (8.51%) NOC Manager
5 4 (8.51%) React Developer
5 4 (8.51%) Senior Developer
5 4 (8.51%) Senior React Developer
5 4 (8.51%) Senior UI Designer
5 4 (8.51%) Solutions Architect
5 4 (8.51%) UI Designer
5 4 (8.51%) UX Designer
Libraries, Frameworks & Software Standards
1 8 (17.02%) HTML
2 5 (10.64%) Middleware
3 4 (8.51%) CSS
3 4 (8.51%) GraphQL
3 4 (8.51%) Node.js
3 4 (8.51%) React
4 2 (4.26%) Pandas
5 1 (2.13%) BREW
5 1 (2.13%) XML
Miscellaneous
1 8 (17.02%) Management Information System
2 5 (10.64%) Data Centre
2 5 (10.64%) Public Cloud
3 4 (8.51%) Cloud Native
4 3 (6.38%) Data Structures
4 3 (6.38%) Product Ownership
5 2 (4.26%) Driving Licence
5 2 (4.26%) NHS
5 2 (4.26%) Onboarding
6 1 (2.13%) Credit Risk
Operating Systems
1 7 (14.89%) Linux
2 5 (10.64%) Windows
3 1 (2.13%) Mac OS
Processes & Methodologies
1 19 (40.43%) Agile
2 16 (34.04%) Problem-Solving
3 14 (29.79%) Coaching
4 10 (21.28%) Customer Service
4 10 (21.28%) Mentoring
5 9 (19.15%) Actionable Insight
5 9 (19.15%) Digital Customer Experience
5 9 (19.15%) User-Centered Design (UCD)
5 9 (19.15%) Workshop Facilitation
6 8 (17.02%) Continuous Improvement
6 8 (17.02%) People Management
7 7 (14.89%) IT Strategy
7 7 (14.89%) Roadmaps
7 7 (14.89%) TOGAF
8 6 (12.77%) Artificial Intelligence
8 6 (12.77%) Prototyping
9 5 (10.64%) Computer Science
9 5 (10.64%) Infrastructure Management
9 5 (10.64%) Scrum
9 5 (10.64%) Stakeholder Management
Programming Languages
1 8 (17.02%) SQL
2 4 (8.51%) TypeScript
3 2 (4.26%) Python
Qualifications
1 11 (23.40%) SC Cleared
1 11 (23.40%) Security Cleared
2 10 (21.28%) Degree
3 5 (10.64%) Azure Certification
3 5 (10.64%) CISSP
3 5 (10.64%) Computer Science Degree
3 5 (10.64%) Microsoft Certification
3 5 (10.64%) TOGAF Certification
4 2 (4.26%) AWS Certification
4 2 (4.26%) AWS Certified Cloud Practitioner
4 2 (4.26%) CASP
4 2 (4.26%) CIPD
4 2 (4.26%) CompTIA CySA+
4 2 (4.26%) CompTIA Security+
4 2 (4.26%) CREST Certified
4 2 (4.26%) DBS Check
4 2 (4.26%) Linux+ Certification
4 2 (4.26%) Network+ Certification
Quality Assurance & Compliance
1 9 (19.15%) Accessibility
2 4 (8.51%) WCAG
3 2 (4.26%) COBIT
3 2 (4.26%) GDPR
3 2 (4.26%) ISO/IEC 27001
3 2 (4.26%) NIST
4 1 (2.13%) SLA
System Software
1 5 (10.64%) Active Directory
1 5 (10.64%) Hyper-V
2 2 (4.26%) Docker
Systems Management
1 7 (14.89%) Kubernetes
2 5 (10.64%) Grafana
2 5 (10.64%) Prometheus
2 5 (10.64%) SCOM
3 2 (4.26%) Host Intrusion Detection System
Vendors
1 9 (19.15%) Microsoft
2 5 (10.64%) Oracle
2 5 (10.64%) SolarWinds
3 2 (4.26%) ServiceNow