6 of 6 Customer Retention Jobs in Leeds

stock efficiently, sell profitably and service competitively RAM Tracking , a leading provider of vehicle tracking and field service management solutions, is currently seeking a Customer Success Executive to join our growing team in Leeds. This position is fully office-based (5 days per week) . Following our acquisition … February, we’re entering a new and exciting phase of growth. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, this is a unique opportunity to join a dynamic, forward-thinking organization. As a Customer Success Executive ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio. Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. … Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

smarter engagement, stronger ROI and measurable business growth. As we continue to scale, we are looking for an experienced Account Director to join our Customer Success team at an exciting stage in our journey. This is a pivotal role focused on ensuring our customers succeed, stay and grow with … voice and advocate of your clients internally, ensuring their objectives are clearly represented and aligned with internal teams. This role requires a balance of customer-centric thinking and commercial development, ensuring clients are advocates, achieving measurable value, and investing further in solutions that support their continued success. Key Responsibilities ...

strong, positive relationships with current clients. This involves regular communication and ensuring that clients are happy with the products or services they’re receiving. • Customer Retention: Developing strategies to keep clients engaged and reduce churn. The Sales Farmer ensures that clients feel valued and continue their business … with the company. • Account Growth: Identifying opportunities for upselling (selling more expensive options) or cross-selling (introducing complementary products or services) within the current customer base. • Problem-Solving and Support: Addressing any issues or concerns that clients might have with the product or service. A Sales Farmer works ...

growing streaming and digital business. This is a pivotal leadership role with full accountability for driving sustainable membership growth, viewer revenue, and long-term customer engagement across a large-scale, consumer-facing platform. You will shape the strategic direction, commercial performance, and evolution of a major digital proposition … initiatives and performance objectives Drive proposition design, positioning, and audience strategy Lead commercial optimisation, including pricing, packaging, and revenue modelling Own end-to-end customer lifecycle performance, including acquisition, retention, and churn reduction Essential Skills and Experience: Demonstrable experience leading subscription or recurring revenue models Strong commercial ...

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for two adaptable and dynamic analysts to join our Global Customer Team; these are high-impact roles where … will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. While both roles share a core mission ...