19 of 19 Remote/Hybrid Customer Service Jobs in Leeds

+ 10% Bonus + Benefits The Opportunity We are seeking an experienced Enterprise Contact Centre Manager to lead the transformation and consolidation of multiple customer-facing operations into a unified, enterprise-wide contact centre function. This is a highly visible leadership role with responsibility for bringing together several established … service desks and customer support functions that provide critical services across employee services, IT support, financial administration and public-facing service operations. The successful candidate will play a key role in shaping the future customer experience strategy, driving service excellence and leveraging technology to create ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! We currently have an exciting opportunity for a for Catchment Team Leader to join … Customer Management Centre Work Type -This is a permanent role, working full time 37 hours per week, the working pattern we have available is working Monday to Friday 8.00pm- 4.00pm with one weekend day to be worked, every other week and a corresponding day off in lieu during ...

Title : Customer Service Representative Location : Leeds City Centre Pay Rate : 14.40p/hr Hours : Monday - Friday, (Apply online only) Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 6 months Start Date : October 12th 2026 We're passionate about making a difference … customers lives and we need people who share the same vision. As an Embark Customer Service Advisor, you'll be responsible for: Answering inbound calls in a polite a polite, courteous and timely manner from both direct customers and Independent Financial Advisers. Assisting customers with their accounts, updating ...

Position: Salesforce Technical Architect - Service Cloud & Agentforce Employment Type: Contract Start: ASAP(August/September 2026) Duration: 12 Months Location: West Yorkshire, UK – Hybrid (1–3 days per week onsite, with the remainder working remotely) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation … largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role – We are seeking an experienced Salesforce Service Cloud & Agentforce Technical Architect to lead the technical architecture for a major enterprise customer service transformation programme . This senior, hands‐on role ...

business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also open … across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership of customer issues from initial contact through to resolution, ensuring communication stays clear throughout. Work closely with the Product team when more complex technical problems need ...

Windows-based environments Assisting with user account administration and access requests Escalating more complex technical issues where appropriate Maintaining accurate records within the IT service desk system Supporting IT projects and technology rollouts across the business Occasionally travelling to company sites if required About You We're open … desire to build a long-term career in IT. You may have: An IT-related degree, apprenticeship or qualification Previous experience in a Service Desk, Helpdesk or IT Support role Built or repaired your own PCs or laptops A strong personal interest in technology and troubleshooting Experience gained through ...

West OPS CMHT admin support a number of clinical and medical staff who deliver mental health care and treatment within the community. The service is looking to recruit a secretarial staff member into their service. Working within this role, you will provide comprehensive secretarial support for the clinical teams. … will be required to have a strong and professional work ethic, have excellent communication, organisational, and customer service skills, and be able to multi-task to a high level. There is an expectation that you will be highly IT literate. Previous experience of audio typing and minute taking ...

benefits package We are looking for a bright, ambitious Ecommerce Assistant to support the continuous improvement of our website, with a strong focus on customer experience and overall sales performance. You will have an analytical mindset and understand the complexity of the customer journey, whilst thriving from … maximize sales for the different customers in each market. Conduct research on competitors in the different markets and the trading conditions Liaise with customer service to solve any issues raised Liaise with the product team about stock updates About You Strong communicator Team player with ...

Focus on SAP seeks a Salesforce Service Cloud & Agentforce Technical Architect to lead the target-state architecture for a major enterprise customer service transformation. You will own end-to-end architecture across Service Cloud, Agentforce, integrations, security and deployments, ensuring scalable and compliant solutions. The role ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will be based in Leeds Valley Park - Hybrid Working (3 days … Business Analyst to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds Valley Park in summer 2026, so youll be based there … Developer/Integration Manager to join the Tech team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

week). At Jet2.com and Jet2holidays were working together to deliver an amazing journey, literally! We work together to really drive forward a Customer First ethos, creating unforgettable package holidays and flights. We couldnt do it without our wonderful people. What youll be doing: Ownership ofIncidents and Service … important stakeholders is of vital importance for this role. Have previous experience of using Servicenow is an advantage. Effectivetriage/workload/time managementandgreat customer serviceskillsare essential for this role. Be comfortable working on time critical issues. Be familiar with a range of end user technologies including AV/ ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds Valley Park - Hybrid Working (2-3 days in the office a week … Project Manager to join the Tech team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Based at Leeds Valley Park. Hybrid working Work type: Permanent. 37 hours … Assurance Manager to join the Asset Delivery PMO Team at Yorkshire Water and be a part of helping Yorkshire Water provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Hybrid working, work from home with occasional office days (mainly Leeds area … opportunity for a Project Manager to join us in the Electrical Engineering Team and be a part of helping us give the very best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but we’re moving … Senior Project Manager to join the Project Management team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme . Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds Valley Park - Hybrid Working (1-2 days in the office a week … Senior Project Manager to join the Project Management team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location : This role will be based in Leeds Valley - Hybrid Working … Principal Consultant PM to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will be based in Leeds Valley Park - Hybrid Working … Manager Security to join the SAP Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure ...