16 of 16 Remote Customer Service Jobs in Leeds

values-led, open, supportive, and inclusive culture. It's important that new team members share our values to ensure alignment from day one. We are looking for people who: Customer focused with a partnership approach Open, honest and transparent Innovative Ethical, trustworthy and caring Our People & Culture We recognize that our people are our greatest asset! We celebrate our … a 1st Line Support Analyst . As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem-solving skills, excellent communication, and … support environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as necessary. Collaborating More ❯

Business Unit: COO, Customer Support Salary range: £23,500 - £27,000 per annum DOE+ benefits Location: UK Hybrid with occasional travel to Gosforth/Leeds/Glasgow Our Team We are recruiting into our Financial Care team to give our customers the top-class level of service they deserve and expect as part of being a valued Virgin … customer. Looking after our customers is a key priority for us so when the moment comes to support our customers in their hour of need, we are looking for Customer Support Associate's to deliver a fantastic level of customer services. We are looking for people who are passionate about providing really great service and support, while … helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure our customers have the right solution to suit their needs. We're looking for self-motivated passionate and empathetic individuals, who are ready to make a real difference to a successful and expanding telephony team. What you'll be doing More ❯

Sallybrings a stellar track record with over 25 years of experience in the conveyancing field. Simply is the leading premium conveyancing provider in the UK. We blend high street customer service principles & technical expertise with state of the art processes, technologies and support. What makes Simply special is our adherenceto the following principles: No One Cares More At … can provide real time feedback to clients and agents., 1 lawyer to 1 client, just like it should be! We're able to give an unparalleledquality of level of service which is why we're one of the highest rated conveyancers on TrustPilot, Feefo & Google. A Great Place To Work At Simply we've created an environment that is … Simply Conveyancing Property Lawyers ("Simply") is one of the UK's leading providers of residential conveyancing services to home movers. Through embracing technology and driving best-in-class client service, Simply has become one of the fastest growing conveyancing businesses in the UK. Our reputation for excellent customer service is underpinned by leading ratings on review sites More ❯

Power Platform, M365, and Active Directory. Your experience will include the following: Leading formal workshops with clients to gather requirements, displaying knowledge of the business environment in defining the customer's needs. Hold an advanced Microsoft Dynamics 365 CE/CRM functional certification such as Microsoft Certified: Dynamics 365 Marketing/Sales/Customer Service Functional Consultant … Services, Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology or equivalent. Familiarity with Microsoft AI capabilities such as Dynamics 365 Copilot, Nuance, or OpenAI Service Builder. Field Service, HR, F&O or equivalent. Experience in high-level planning and implementation methodology of projects, using agile Scrum methodology. Experience with process mapping and development More ❯

continually enhancing our skills and services. There has never been a better time to join EQ. As a senior member of the team, providing an efficient, accurate and friendly service to all our colleagues and customers will be second nature to you. Striving to support your team and identifying improvements in our processes, demonstrate initiative, judgement and certainty. The … million pension scheme members and paying three million people over £21bn a year. Paymaster works with some of the largest pension schemes in the UK, including the National Health Service scheme with more than 2.6 million members and the Armed Forces Veterans, which we have continuously served since 1836. Core duties and responsibilities: Will be providing administration service to customers, working to Service Levels with adherence to quality targets. Completing/checking and auditing casework and providing constructive feedback, coaching and training to your colleagues is a big part of what you will be doing. Will be expected to have engagement with our client contacts helping to resolve complex customer enquiries based on competent working More ❯

and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯

role with autonomy, variety, and significant earning potential. Role Summary You will be responsible for the full sales cycle from lead generation and prospecting, through to onboarding and early customer support. Youll be the main point of contact for new customers during their first 12 months, ensuring a smooth and positive experience before handing over to our Account Management … development with relationship management and is ideal for someone who thrives in a fast-moving, entrepreneurial environment. Key Responsibilities Identify, engage and convert new sales opportunities Manage the full customer journey from initial contact to first-year support Build long-term relationships and deliver outstanding customer service Attend trade shows, exhibitions and occasional site visits (some weekend More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … environment (100+ lenders) Proven track record in both purchase and remortgage cases Currently working as a Mortgage Advisor Tech-savvy and adaptable to a fast-paced, digital environment Excellent customer service and communication skills Tenacious, resilient, and driven to achieve targets Good understanding of software and technology Responsibilities & Duties: Convert pre-booked, qualified appointments into successful mortgage submissions. More ❯

be in the office full-time if that suits you better. Its a great place to learn, get support from your team, and build confidence in a hands-on, customer-facing role. What Will You Be Doing? Running payrolls from start to finish for a group of clients Speaking to customers to gather payroll information and confirm key details … organised, meeting deadlines, and keeping accurate records Learning the ins and outs of payroll, tax rules, and reporting (with support) Supporting your team and growing your confidence in a customer-facing role What Are We Looking For? This role is open to early-career starters , career changers , and those with experience in education looking to move into a newrole. … and keen to develop Familiar with basic Word and Excel (you dont need to be an expert!) Whether youre just starting out, returning to work, or switching careers from customer service, admin, teaching support or finance -well give you the tools, training, and encouragement to succeed. What Can IRIS Offer You? Full training and clear progression pathways A More ❯

do frequent travel across your region. The Role: Carry out installations, configurations, and commissioning of temporary connectivity equipment on construction sites Represent the company brand professionally and provide outstanding customer service on-site Manage equipment, stock, and job administration using internal systems Work safely at height, with hand tools and ladders, adhering to health and safety standards The More ❯

GoCardless This role will sit in the Merchant Operations Group. We're responsible for a large number of GoCardless' highest-throughput processes and systems, such as KYC and onboarding, customer support, payment operations, billing and more. We need to ensure these run efficiently so that GoCardless can scale effectively & drive healthy margins. Everything we do is in service to our customers - both external and internal, wherever their location, and we strive for ambitious service and satisfaction levels. The role This role will lead a small operational team of credit risk underwriters, safeguarding our financial health by ensuring robust credit evaluation and proactive risk management. This role will suit someone who is hands-on, comfortable with a … risk-adjusted pricing as needed. Review complex credit decisions and escalations, making final determinations on approvals or conditions, escalating to senior management as needed. Oversee processes that manage existing customer risk, including requests for limit increases or new product access. Continuously monitor existing portfolios, adapting limits, holding periods, cash covers or other mitigation tools as appropriate. Drive proactive risk More ❯

GoCardless This role will sit in the Merchant Operations Group. We're responsible for a large number of GoCardless' highest-throughput processes and systems, such as KYC and onboarding, customer support, payment operations, billing and more. We need to ensure these run efficiently so that GoCardless can scale effectively & drive healthy margins. Everything we do is in service to our customers - both external and internal, wherever their location, and we strive for ambitious service and satisfaction levels. The role This role will lead a small operational team of credit risk underwriters, safeguarding our financial health by ensuring robust credit evaluation and proactive risk management. This role will suit someone who is hands-on, comfortable with a … risk-adjusted pricing as needed. Review complex credit decisions and escalations, making final determinations on approvals or conditions, escalating to senior management as needed. Oversee processes that manage existing customer risk, including requests for limit increases or new product access. Continuously monitor existing portfolios, adapting limits, holding periods, cash covers or other mitigation tools as appropriate. Drive proactive risk More ❯

UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. More ❯

times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Remote working with regular travel to Yorkshire Water sites and offices, typically two days per week Work type … have an exciting opportunity for a Project Engineer to join the Specialist Projects Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … by optimising our resources, monitoring and tracking the effectiveness and efficiency of our supply chain commercial arrangements, through; Reducing cycle time in the project delivery process; Maintaining, or enhance service; Embracing a collaborative approach through our supply chain; Working in a safe environment; Delivering out performance against targets identified in collaborative out performance plans. Specialist Projects is a stream More ❯

eLearning Technician Location: Huddersfield/Hybrid Hours: Full-time, 37 hours per week Salary: £26,520 per annum Contract: Permanent Benefits: Include 26 days' holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns Close Date: 19th August … e-Learning courses and content. Main duties include: Create and maintain high quality eLearning courses and content Suggest creative ideas for the design of online course material Evaluate eLearning customer feedback and use it to inform future design and development. Administer the learning management system (LMS) including maintaining user data. Problem resolution, act as first line support for LMS … time or cost savings initiatives. About You We are looking for someone with strong technical skills and familiarity with eLearning platforms and a commitment to and appreciation of quality customer service. You will have relevant, practical experience of: eLearning platforms eLearning packages Working in a customer facing support role To apply you will be asked to submit your More ❯