1 to 16 of 16 Customer Service Jobs in Leeds with Remote Work Options

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting – no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required … Skills: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

includes Level 2 Apprenticeship and access to Level 2 NCFE. Main duties of the job Duties to include: Ambulance Vehicle Preparation Operatives process ambulance service vehicles in a prescribed and controlled way that ensures each ambulance is fully equipped and prepared to attend and treat a patient. The role … required as full training will be given. An initial 4-week Training package forms part of your Learning and Development. About us Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner … mean pay increasing significantly depending on shift patterns. Holiday entitlement is between 27 days and 33 days (pro-rata) depending on length of NHS service plus bank holidays on a pro-rata basis. Please ensure you read and understand the attached job description before completing your application. Completion of more »

be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

forces. Building a new digital platform for the regulator Social Work England. Providing behavioural analysis and insight to drive EE's evolving digital and customer service offering and delivering marketing and operational print management services to the Ministry of Defence Our clients include National Rail Enquiries, the Cabinet … into the Data Services Director and have responsibility for ensuring that our Appian solutions are delivered to the highest quality with value to our customer, future proofing, and scalability at the forefront of your thinking. Associate Consultants are individuals that have begun their Appian journey and will be positively … on new features or products by Appian. The Senior Consultant knows why it is the best way to do something. These are technical and customer facing role, at all times focusing on the creation and measurement of value to our customers, whether external or internal. Responsibilities We're looking more »

high-value and complex matters with confidence. Strategic Litigation : Identify cases ripe for early litigation—those with high prospects of success and low risk. Service Excellence : We’re all about consistently high levels of service. You’ll be a key player in delivering just that. Collaboration : Work closely with … colleagues to ensure seamless service delivery. Data Accuracy : Your meticulous data input will keep things running smoothly. Client Interaction : Engage and communicate with our valued clients. Mentoring and Expertise : Be the go-to technical reference point for your team members. Working Hours: 35 hours per week Monday to Friday … quantum assessment to liability investigation and settlement negotiation, you’ve seen it all. Tech Savvy : Microsoft Word, Excel, and email are your trusty companions. Customer Service : You know how to make clients feel heard. Attention to Detail : Nothing escapes your eagle eyes. Negotiation and Communication : You’re a more »

possible time, as the business works to provide every available opportunity to ensure your success. The business is a mid-tier, market-leading IT Service Provider on the cusp of explosive growth. They are providing some of the most cutting-edge IT solutions in the UK right now, across … years working in the sector. Essential Skills and Experience: Proven track record in Business Mobile sales. An understanding of the IT sales lifecycle from customer reviews through to delivery and support Experienced and comfortable generating own leads (significant amounts of data!) A proven ability to identify sales opportunities and … progress through to close Excellent interpersonal, communication and relationship building skills An understanding of sales strategy, target setting and forecasting A commitment to customer service excellence Must be a proactive self-starter with ambition. Paying up to £35-40k basic, depending on experience + OTE. Remote based. more »

in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

to do so Key Accountabilities: Knowledge and skills: Working knowledge of gas and electricity industry processes across, SME and I&C. Understanding of the customer lifecycle and interdependencies between Credit Control and interfacing departments. Proven ability to organise and produce accurate work to tight deadlines. Verbal reasoning skills Microsoft … to demonstrate a practical approach to problem solving. Ability to manage conflicting priorities. Highly numerate and awareness of cost recovery. Proven record of excellent customer service. Awareness of regulatory/industry requirements. If interested, APPLY NOW! Alternatively, please send a copy of your CV to (url removed more »

We are recruiting for a Customer Sales Advisor to join our financial services client in Leeds. Over the past 20 years they have grown and established themselves as a market leader within their sector. They now sit at over 400 employees and have further plans to grow. This is … the offices in Thorpe Park. Free parking is available on site as well as excellent transport links. What looking for - Previous experience within a customer focused position, preferably within an outbound role Excellent communication skills, both written and verbal Confident working to KPI's and targets set by your … and outbound calls with customers Discussing a variety of products and services with customers to understand what's most suitable Provide an excellent, quality service to customers at all times Ensure customer records are updated accurately and effectively Hours of work - 5 days per week across Monday to more »

millions of people love. And we do it all right here at Sky. Team overview Digital Technology is at the heart of providing outstanding customer service. We touch every part of a Sky customer’s experience meaning we tackle a wide range of problems creatively and no two … days are the same. You will be joining a diverse team where the focus is collaboration, doing what’s best for the customer and our people, and having some fun whilst we do it. You will work with the award-winning experimentation team that exists to maximise the ROI … of the product development teams by ensuring that what is delivered has the greatest impact on the customer experience and our business KPIs. What you'll do: Build & execute A/B tests on both client and full stack Optimizely. Develop and maintain Optimizely experiments, ensuring accurate tracking, segment more »

This role is ideal for an individual with a proven ability to provide technical leadership, to develop professional teams, and to provide high quality service to clients. The successful candidate will hold a senior transportation design leadership position in an engineering consultancy and will have the ambition to lead … including organising ROD UKL inputs to projects in Ireland and coordinating resources in Ireland to support UK bidding and projects. Maintain excellent levels of customer service. Report to the Managing Director of the ROD UKL business. Undertake group-wide management functions allocated by the Board. Required Skills and Experience more »

installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: As a Service Department, the main function is to maintain and support gas … have the technical expertise to support the complete Jenbacher gas engine product portfolio and associated balance of plant. We maintain and promote long term customer relationships through our flexible commercial agreements. The Benefits: Competitive salary + Overtime + call out payment + daily allowance Paid door to door … days holidays Enhanced holiday entitlement based on length of service Holiday buy and sell scheme Company pension scheme Health care cash plan Life Assurance Employee Assistance program Hybrid working Reward and Recognition Development and investment in our employees Company Van fitted with racking and specialist tooling Personal use of more »