13 of 13 Management Information System Jobs in Leeds

JOB SUMMARY The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues. Generates and dispatches service request work orders … by vendors. Schedules conference rooms and audio visual equipment. Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction. Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information. Contacts customer for additional information and communicating the steps in the work order process. Runs … generate and dispatch service request work orders for completion by vendors. May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures. Provides informal assistance such as technical guidance and/or training to co-workers. Other duties may be assigned. More ❯

They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the … common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy … provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN More ❯

Lead preparation of reports, posters and publications arising from the data Represent UKHSA at internal, National, and international meetings. Work consistent with the Bioinformatics Unit quality management system, ISO and other accreditation standards; participate in quality audits to support the unit's accredited service. Always comply with safety and quality protocols and procedures About us We pride … communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers Job description Job responsibilities Responsibilities will include Communication and key working relationships The post holder will develop working relationships and communicate … or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff. Person Specification Application form and supporting statement Essential Application form and supporting statement Behaviours Essential Delivering at pace (lead behaviour) Working together Making More ❯

making and action planning Provide support and input into how data quality and integrity can be maintained as part of business improvement plans Provide support in responding to information requests and parliamentary questions Implements business intelligence policies and proposes changes to user working practices and procedures e.g. when planning for new projects, changes in legislation, new reporting processes … training programmes impacting across the organisation. Continuous improvement of data collection and modelling processes to ensure future fit for purpose Communications and Engagement Provide and receive complex, sensitive information Communicate complicated, difficult to explain issues to non-technical staff Present comprehensive reports and analysis of data gathered to the NIHR Academy Executive Board and other stakeholders Build relationships … with end users to ensure that the BI function provides the tools that they require Contribute to cross-NIHR meetings and groups, effectively communicating information relating to NIHR Academy Technical Use appropriate BI tools to access and analyse data Provide server side infrastructure support to the BI Manager to ensure reporting and BI tools continue to be available More ❯

clients. Flexible and hybrid working, competitive salary and benefits available. Sharp provides innovative print, software, managed solutions, and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our clients to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to More ❯

Job summary The post holder will work within the Applications Management and Integration team to provide second line support and administration duties within the following areas:System SupportSystem administrationGeneral Support administrationUser LiaisonBasic Data analysis Information Governance compliance checksData input error resolution You will provide day-to-day second line support/problem resolution for the … and external are maintained to the required standards.o Controlling Access to clinical Systems for all userso Monitoring of systems operability and escalating where issues ariseo Makes changes to required system access rights, for user(s) moving around the Trust as instructed by operational manager or workforce planning.o Highlight and ensure resolution of identified duplicate patient records in line with … Informationo Information Governanceo Other Trust departments as and when necessary (e.g. Single Point of Access ) Escalates issues to management as required. Work closely with all system users. Assists in the monitoring of service desk calls assigned to the Applications Management and Integration team, making regular updates and ensures the user concerned is also More ❯

source systems and APIs, and creating stories for implementation Collaborate with third parties to ensure interoperability and integration compatibility Champion best practices in warehousing techniques (e.g. Kimball), metadata management, and performance optimisation Support delivery through integration testing, reconciliation, and reporting visualisation (e.g. Power BI, Tableau) About You: Proven experience designing data architectures for large-scale platforms and diverse … tools (e.g. Snowflake, Databricks, Azure Data Services, etc.) High-level SQL skills and experience with tools like SSMS, SSIS, or SSRS Strong understanding of data governance, RBAC, and information security practices Able to evaluate APIs and source systems for integrity, content, and suitability Familiarity with Agile delivery and client-facing consultancy environments Experience designing and implementing end-to … days on-site per week depending on client needs. Remote-first delivery is common, though some flexibility is required for key workshops or planning sessions. For further information, feel free to reach me at 02895213213, or simply apply! Reference: AMC/RKI Reference: AMC/RKI - Lead Data Architect (Leeds) Postcode: LS1 #riki More ❯

+ car allowance Overview An exciting opportunity has arisen for an experienced Cyber Governance Analyst to join a forward-thinking and collaborative business. Reporting directly to the Group Information Security Officer (GISO), the successful candidate will act as a first line of defence-ensuring that robust security controls are maintained in line with company policies and standards. This … role will also serve as a key liaison across subsidiary cyber services, supporting proactive risk management, driving good governance practices, and overseeing audit readiness. Key Responsibilities Collaborate with IT, legal, and policy teams to develop, manage, and ensure compliance with industry regulations … and internal policies Implement and support information security and privacy standards/frameworks (e.g. ISO 27001, NIST, CIS) Work directly with engineering teams and architects to review system and data architectures in line with best practices Analyse and communicate the impact of vulnerabilities, controls, and mitigations on existing and future systems Conduct thorough risk assessments and effectively More ❯

looking to recruit a Senior Engineer to join the Division's Technical team. The Role The Senior Engineer will be responsible for supporting the Engineering Manager and the management of a number of developments (often more complex in their nature) and will be expected to prepare all relevant engineering information to a high degree of accuracy … and to deliver on time. Principal accountabilities of the role include: Control and co-ordinate all engineering information between external consultants and internal departments to ensure deadline are met Check all engineering drawings and details for accuracy, correctness and commercial suitability. Apply for and secure statutory body approval of Engineering Design and Ground Remediation Attend site visits and … with highways and drainage departments to ascertain requirements from a council perspective for new developments Ensure technical approvals are received for s38 and 104 agreements Procure site investigation information and engineering solutions Review the GI/SI for proposed sites and ensure suitable remediation strategy Ensure all approvals are obtained and correct information received and issued More ❯

focus on quality whilst working within strict timelines. The purpose of the personal compliance audits is to ensure the details regarding financial arrangements are reported accurately in our compliance system and cross check against current documentation and will consult with your team leader immediately when anomalies arise. You will be responsible for supervising data gathering, collation, checking and reviewing … set out by our external regulators and our internal policies, demonstrating the ability to deal with complex and sensitive queries. Conducting personal compliance audits by reviewing the provided information and documents; liaising with Partners and Senior Leaders in respect of their investments; accurately recording information within the relevant systems. Tracking progress of completion and regularly reporting … tasks as and when required. What will you need to do it? The ability to work autonomously and take responsibility for the quality of the work. Strong time management skills to enable identification of required tasks and deadlines and be able to plan and prioritise their tasks effectively. Strong team-player who is both supportive and willing to More ❯

a key role in delivering value across IT and indirect procurement categories. You'll work closely with internal stakeholders and suppliers to ensure optimal value, compliance, and risk management across third-party contracts. Key Responsibilities: Lead sourcing and procurement of IT and indirect services, ensuring value for money and quality. Manage end-to-end procurement processes including tendering … contract management. Identify cost-saving opportunities and process improvements across the portfolio. Build and maintain strong supplier and stakeholder relationships. Ensure compliance with procurement policies, HSEQ standards, and information security protocols. What We're Looking For: Proven experience in IT procurement Strong commercial acumen and contract negotiation skills. Excellent communication, stakeholder engagement, and project management abilities. More ❯

service delivery. Engage daily with trades personnel, clearly communicating company expectations, processes, and compliance requirements to support audit readiness and operational transparency. Skill Required: Excellent organisational and time management skills with the ability to manage schedules and completing priorities effectively. Excellent written and verbal communication skills, with the ability to clearly convey information across cross-functional More ❯

appropriate arrangements for the design responsibilities of both internal teams and specialist trade contractors. Review concept design feasibility to identify key issues and critical areas. Programme and Deliverables Management: Contribute to the production of the package design and procurement programme, collaboratingwith planning and resourcing functions. Identify and agree deliverables, ensuring effective processes are in place for reporting design … procurement, production, and installation progress. Contribute to the procurement process, including scope definition, review of returns for compliance, buildability, quality, and value engineering. Subcontractor Management: Monitor the design, manufacture, and installation of subcontractor works to ensure compliance with project standards. Assess subcontractor staff capability and performance, ensuring coordination and package interfaces are addressed and that each party amends … their work as design progresses. Information Flow & Communication: Facilitate effective communication across teams and ensure timely responses to RFIs/TQs. Monitor external changes to work plans and report on the effects of these changes. Compliance & Approvals: Ensure design outputs meet contract, statutory, and internal standards, coordinating required approvals and ensuring critical deliverables are in place. Safety and More ❯