14 of 14 Service Design Jobs in Leeds

About The Role Hippo is recruiting for principal consultants in UX design . UX designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that … information to inform their design decisions. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from interaction design. Hippo's principal consultants in UX design are experts in their field, supporting teams and clients at a strategic level. In return … lower end of our full banding for this position, allowing for progression in the role. What you'll do Develop strong relationships with clients and provide expertise in interaction design, people-centred design, and Agile methodologies. Lead teams to design services that meet the needs of all users and adhere to GDS standards. Evolve Hippo's approach More ❯

About The Role Hippo is recruiting for intermediate consultants in content design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from … an end to end service, and design content to meet those needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at … intermediate), therefore the advertised salary band is the lower end of our full banding for this level of position, allowing for progression in the role. As an intermediate content design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that More ❯

JOB TITLE: Design Delivery Practice Designer LOCATION: Manchester/Bristol/Edinburgh/Leeds/Chester SALARY: £59,850 - £66,500 HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We're looking for someone with a highly … motivated, proactive, and driven approach to achieving individual and collective goals, coupled with the ability to help cultivate an environment that encourages design maturity and continuous improvement. You'll have strong relationship building skills with the confidence to provide a healthy challenge where appropriate. You'll also possess resilience when under pressure, and the ability to proactively identify new … to emerging priorities. Additionally, you'll have strong communication skills; effective in communicating ideas, issues, and implications to senior, technical and non - technical audiences and will have experience in design thinking methods as well as Platform priorities and ways of working. We're looking for someone who can work collaboratively within a Design Delivery Practice team who can More ❯

About The Role Hippo is recruiting for intermediate consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are being designed … and use research evidence to help explain design decisions to clients. As an intermediate consultant in user research , you'll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within your profession and as a consultant … our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of user research to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the service users Support usability evaluation More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

Senior Consultant , specialising in Delivery , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to continue to develop as a leader. Please note, we are … Identify obstacles and help the team to overcome them Facilitate and track team risks and dependencies Help the team to focus on the priorities to deliver the product or service Encourage and facilitate continuous improvement of the delivery team Coach and mentor team members and others to apply the most appropriate agile and lean tools and techniques Build great … Leading teams of various configurations and sizes, from a fully resourced consultancy team to running hybrid consultancy/client teams Collaboration and project management tools Understanding of user centred design principles and practices What makes us great As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits More ❯

in a complex “system of systems” environment, you’ll use Agile methodologies to drive forward research-informed, test-and-learn solutions. What You’ll Do Take functional ownership of service vision elements and convert them into user-informed business processes. Lead workshops, interviews, and user research activities to uncover and document business needs. Create epics, features, user stories, and … acceptance criteria using best practice formats (e.g., “as a...”, “GIVEN, WHEN, THEN”). Work closely with stakeholders across policy, strategy, operations, and change teams to align on outcomes. Influence service design across both digital platforms and operational delivery models. Mentor junior BAs and contribute actively to the BA community of practice. Key Experience & Skills Significant experience in large … Proficiency in business process modelling, requirements gathering, and test scenario development. Experience supporting business case development and cost/benefit analysis. A solid understanding of software development lifecycles and service design approaches. More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

expert agile practitioner, and a confident line manager of other Delivery Managers . You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader Your role in … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

Service Designer Leeds/Remote Outside IR35, Competitive Market Rate An opportunity to join a well established digital consultancy delivering impactful services across the UK public sector. You'll be working on a major healthcare initiative, supporting the discovery and design of accessible, user centred digital services within a multi disciplinary agile team. Service Designer Responsibilities: Lead … service design activities through discovery, alpha and beta stages Apply the GDS framework to shape services that meet user needs and policy goals Create and communicate service blueprints, user journeys and experience maps Collaborate with researchers, content designers, developers and product teams Advocate for inclusive, evidence-based design approaches across teams and stakeholders Service Designer … Requirements: Strong knowledge of the GDS framework and experience across discovery, alpha and beta phases Previous delivery experience on public sector or digital projects Skilled in service mapping, stakeholder engagement and user-centred design Ability to work in cross-functional agile teams in fast-paced environments We are an equal opportunities employer and welcome applications from all suitably More ❯

Machine Learning Models Strong experience in data presentation and visualisation Desirable Technical Experience Demonstrable experience applying natural language processing (NLP) to areas such as information retrieval Proven ability to design, build, and optimise recommender systems to deliver personalised recommendations to customers Strong experience in experimental design, including but not limited to A/B testing and randomised control … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

SME within the Hippo engineering community to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Maintain client relationships and troubleshoot issues through collaboration Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

test driven development, continuous integration, pair programming, code review and version control Proficiency in Kotlin, as well as a strong knowledge in Jetpack Compose Solid understanding of clean architecture, design patterns (MVP, MVVM, MVI) and principles (SOLID, DRY) Confidence to express their own opinions and be pragmatic about modifying them when appropriate Demonstrated experience collaborating with Product and Design … Lead by example by being a hands-on contributor to the codebase and providing oversight and feedback via pull requests. Demonstrate leadership for mobile architecture and API and micro-service design with deep knowledge in all aspects of Android development Provide line-management and personal development support for engineering team members Develops tactical plans for optimisation of resources More ❯

the development of their platform and application services. You’ll join a cross-functional technical pod alongside dedicated UI/UX, PMO, and DevOps support. Key Responsibilities Software Development Design and build scalable, maintainable, and secure software solutions. Collaborate on feature design and delivery, ensuring technical feasibility. Develop and optimise APIs and microservices with performance and scalability in … experience in a senior or staff engineering role in a fast-paced or start-up environment. Strong JavaScript/TypeScript expertise. Solid understanding of RESTful APIs, GraphQL, microservices, and service design patterns. Experience with SQL (schema design and optimisation). Familiarity with security best practices and testing frameworks. Agile development experience. Desirable: Experience with WebGL/three.js. More ❯