19 of 19 ServiceNow Jobs in Leeds

across multiple technical and service-management teams Strong stakeholder engagement and risk-management skills ITIL-aligned service-management experience Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous. Previous experience within government, defence, justice or another large, highly regulated ...

experience in Service Design & Transition Management Expertise in ITIL Service Design & Service Transition Experience with OAT, ORR, Hypercare, DR/Failover Testing Knowledge of ServiceNow or other ITSM tools Strong understanding of Monitoring, Observability, and Operational Support Excellent stakeholder and supplier management skills Experience validating Functional & Non-Functional Requirements Preferred ...

decommissioning Significant in Enterprise and Solution Architecture roles Qualified in ITIL and TOGAF (The Open Group Architecture Framework Essential (Other) Enterprise applications knowledge of ServiceNow, Profinda, Concur, Replicon, SuccessFactors, M365 Dynamics, and similar Experience of working with Agile SDLC (Software Development Lifecycle Management) methods Demonstrable experience of Azure Integration Services ...

understanding of Agile ways of working.A people first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling such as ServiceNow ITSM and Azure DevOps. Technical KnowledgeUnderstanding of Integration approaches to other systems such as API, Secure File based Transfers, BIB replication etc.Artificial Intelligence· Growing awareness ...

network observability tools such as ThousandEyes, NetBrain, or Datadog Network Performance Monitoring for advanced path analysis and synthetic monitoring. Experience with ITSM platforms (e.g. ServiceNow or equivalent) including use of the platform for major incident management, problem records, and change advisory workflows. Familiarity with HPC or scientific network environments, including ...

exceptional client service.Your key responsibilitiesResolving Incidents and Requests associated with end user software, PC hardware, mobile technologies, printersDocumenting all actions on the ticket in ServiceNow, detailing diagnostic and troubleshooting steps performed, and the resolution; where necessary, providing high quality escalations to Global support groups or external service organisationsKeeping customers informed ...

working with ambiguity at the beginning of projects, with ability to provide clarity of direction despite this Desirable Enterprise applications knowledge of Profinda, Replicon, ServiceNow, M365 Dynamics and similar.Good knowledge of Business Architecture, incl. business and technology strategies, operating models, process models, business and technology capability models and taxonomies Understanding ...

data, security, risk, legal and people functions. Relevant enterprise architecture, technology strategy or architecture governance qualifications, or demonstrable equivalent experience. Desirable Good knowledge of ServiceNow HR Good knowledge of other HR applications, such as Amberjack Good knowledge of business architecture, including business and technology strategies, operating models, process models, business ...

essentialTechnical skills:Strong understanding of delivery management approachesExperience with planning, tracking and reporting delivery progressAdvanced skills in MS Project, Excel, Word and PowerPointFamiliarity with ServiceNow or similar tools desirableIf you are a highly motivated Delivery Manager with a passion for driving high-quality outcomes and delivering impactful change, we encourage ...

levels as providing 'face-to-face' support for important stakeholders is of vital importance for this role. Have previous experience of using Servicenow is an advantage. Effectivetriage/workload/time managementandgreat customer serviceskillsare essential for this role. Be comfortable working on time critical issues. Be familiar with a range ...

problem, and request management processes Experience Essential Experience providing 1st and 2nd line IT support to end users Experience using ticketing systems such as ServiceNow, Halo, Zendesk Values Desirable Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger ...

reach the right stakeholders on the client side.· Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow).· Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development· Developing ...

managing service performance, incidents, problems and continual improvement. Excellent written and verbal communication — able to switch between technical detail and executive summary. Experience with ServiceNow or comparable ITSM tooling. Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need ...

across internal teams and suppliers, improving service reliability, risk management and decision-making capability. Main duties of the job Design, implement and manage the ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques. Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best … Delivery Design and deliver a scalable CMDB aligned to business and technical requirements Define scope, depth and structure of configuration data and relationships Implement ServiceNow CMDB using discovery tools and service mapping Establish phased implementation and continuous improvement roadmap SACM Governance and Process Management Define, implement and maintain SACM policies ...

SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability.Main duties of the jobDesign, implement and manage the ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques.Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best practice.Ensure … responsibilitiesCMDB Design and DeliveryDesign and deliver a scalable CMDB aligned to business and technical requirementsDefine scope, depth and structure of configuration data and relationshipsImplement ServiceNow CMDB using discovery tools and service mappingEstablish phased implementation and continuous improvement roadmapSACM Governance and Process ManagementDefine, implement and maintain SACM policies, standards and proceduresEnsure ...

About The RoleHippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions. We are recruiting for a Senior Azure Data Engineer to join our Hippo Herd a s part of ...

with network observability tools such as ThousandEyes, NetBrain, or Datadog Network Performance Monitoring for advanced path analysis and synthetic monitoring.Experience with ITSM platforms (e.g. ServiceNow or equivalent) including use of the platform for major incident management, problem records, and change advisory workflows.Familiarity with HPC or scientific network environments, including high … with network observability tools such as ThousandEyes, NetBrain, or Datadog Network Performance Monitoring for advanced path analysis and synthetic monitoring.Experience with ITSM platforms (e.g. ServiceNow or equivalent) including use of the platform for major incident management, problem records, and change advisory workflows.Familiarity with HPC or scientific network environments, including high ...

offering a fantastic opportunity for all members of staff to grow with us and carve out a challenging, successful and rewarding careerJob DescriptionThe Senior ServiceNow Developer is responsible for building high-quality, maintainable solutions using best-practice patterns. This role must balance speed of delivery with long-term sustainability … will operate with a high degree of autonomy.Key ResponsibilitiesDesign and develop solutions across the ServiceNow platformConfigure core capabilities (e.g. ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM etc.)Build reusable, scalable components using out-of-the-box functionalityMinimise customisation and avoid introducing technical debtDevelop and maintain ...

executive summary. Strong supplier management experience, holding partners to account for delivery. Working knowledge of monitoring and observability tools (e.g. Dynatrace, Splunk, Grafana, ServiceNow ITOM). Experience with ServiceNow or comparable ITSM tooling as an operational user and leader. Working Conditions 24/7 rotating shift pattern, typically including ...