Senior 2nd Line Support Analyst
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Leicester, Leicestershire, East Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated issues … managerial responsibilities - the focus is on technical troubleshooting, ownership and development towards 3rd Line, Infrastructure, Networking or Cloud. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune ...