5 of 5 Remote Customer Service Jobs in Leicester

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Job Title: First Line Support Analyst Location: Leicester (Hybrid after probation) Salary: £ 24,000 Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you'll serve as the first point of contact for IT support … queries, assisting users across the organisation. You'll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software, mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely … and in- person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes for new team members, ensuring appropriate account and system access. Follow defined support procedures and processes as trained. Maintain a strong customer service ethic in More ❯

value to the UK commercial team and develop a long-term career with this organisation. Key Areas: - Original Equipment Manufacturer (OEM) Manufacturing, packaging, pharma, food, automotive sectors exp New customer development & networking Technical sales into Tier 1 Manufacturers Customer partnerships relationships Maximising commercial opportunities and contract growth Business development Responsibilities Develop new business revenue streams through extending range … of products/services and/or penetration into customer s business market Technical sales into Tier 1 Manufacturers After sales, continued support and customer development Grow your geographical portfolio of clients, by mapping your market, client visits, events & media Networking and attending trade events Constantly increase your product knowledge to ensure you are a product ambassador Strong … personal customer service skills with multi-clients To creates an atmosphere centred on delivering superior service for both internal and external customers Price negotiations, sales forecasts, and price increases. Contribute to the sales growth of the existing Commercial Accounts through effective and pro-active management of the relationship to achieve long-term growth and profitability, thereby consistently More ❯

be able to adapt to working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customer service role. Able to prioritise in a busy work environment. Comfortable with heights up to 15m. Have held a full UK manual driving licence for at least More ❯

practices. You will be responsible for implementing the team's work areas as directed by the Director of ICT & Digital Services, ensuring that a continuously improving and effective professional service to our customers. The successful candidate will coach and develop the team and identifying areas for improvement and work within the ICT Team to implement effective solutions, utilising relevant … high quality homes and services that contribute to sustainable communities. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. Our values Our values are important to us and we're looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity … Company Benefits Our generous package includes: Competitive salary Contributory pension scheme Health cash plan - BHSF 39 days' annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time) Flexible working A wide range of training and development opportunities (we are an Investors in People accredited organisation) Qualifications Relevant certifications in quality management More ❯