Head of IT & Telephony
- Hiring Organisation
- Confidential Company
- Location
- Leicester, UK
- Employment Type
- Full-time
that aligns with the company's growth, efficiency, and service quality goals, with a strong emphasis on leveraging AI to create competitive advantage. Manage cybersecurity posture, compliance, and risk mitigation across the organisation. Drive digital transformation and implement new technologies that enhance operational efficiency. Oversee IT budgets, vendor relationships … Expertise in managing telephony platforms (VoIP, SIP, cloud contact centre solutions). Strong knowledge of networking, cloud services (e.g., Microsoft 365, Azure, AWS), and cybersecurity best practices. Experience leading and developing cross-functional technical teams. Strong project management and stakeholder engagement abilities. Ability to balance strategic planning with hands ...