Service Improvement Lead
- Hiring Organisation
- Pertemps Leicester
- Location
- Leicester, Leicester Forest East, Leicestershire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £450 - £600/day
improvement activity, and help improve service performance across all customer channels. As a Service Improvement Lead, you will combine operational insight, process improvement expertise, stakeholder management and Microsoft Dynamics 365 knowledge to support both immediate stabilisation activities and longer-term service enhancements. What You'll Be Doing Acting … optimisation of Microsoft Dynamics 365 Analysing customer, case and operational data to identify trends, root causes and improvement opportunities Supporting backlog reduction, demand management and service performance improvements What We're Looking For Previous experience in a Service Improvement Lead, Operations Lead, Business Analyst, Operational Consultant or similar role ...