2 of 2 Asana Jobs in Leicestershire

Technical Analyst/ 1st Line Support Analyst - Remote

Hiring Organisation
Tapcart
Location
Mountsorrel, Leicestershire, UK
using tools like Proxyman, Xcode and Android simulators, and browser dev tools. ~ Proficiency with helpdesk platforms (Intercom, Zendesk, or Gorgias) and ticketing tools like Asana or Jira. ~ Disciplined ticket hygiene and the ability to manage a queue with competing priorities in a fully remote, async first environment. ~ Competitive salary. Employer ...

Remote Technical Support Agent - UK

Location
Leicester, Leicestershire, United Kingdom
Yotpo, and Recharge. Reproduce issues using device simulators, Proxyman or Charles, browser dev tools, and log readers. Capture clean repro steps and well scoped Asana tickets so engineering can act fast. Use AI daily as part of how you work. Agents for research and debugging, and your judgment on what … using tools like Proxyman, Xcode and Android simulators, and browser dev tools. Proficiency with helpdesk platforms (Intercom, Zendesk, or Gorgias) and ticketing tools like Asana or Jira. Excellent written and verbal communication, with the ability to make complex technical issues feel simple to a non-technical merchant. Disciplined ticket hygiene ...