2 of 2 Customer Engagement Jobs in Leicestershire

Edge Products & Electrospa and provides Life & Property Protection and innovative products for the built environment. With offices in Coventry (West Midlands) and Coalville (East Midlands) Fixfire® serves an established customer base operating across a diverse range of industries and environments. The business is on a strong growth trajectory and achieves success through innovation and offering solutions that are often … proposals following industry standards Prepare quotations for small works, remedial tasks, and system enhancements Convert engineer reports into quotations with accuracy and speed Create tailored proposals that clearly communicate customer value Review specifications and drawings to ensure compliant bids Maintain CRM records, sales pipeline, and produce forecasts Support colleagues in presenting proposals and following up with clients Identify upsell … supportive team culture with regular team days The chance to make a real difference by contributing ideas for continuous improvement The Ideal Candidate We're looking for a motivated, customer-focused professional with both sales and technical expertise. About you: At least 5 years' experience in surveying and designing fire, security, access, or call systems Strong communication skills, especially More ❯

how they meet the needs of customers across multiple industries. Partner with the Sales and Consultancy teams to deliver engaging product demonstrations, presentations, and proofs of concept tailored to customer requirements. Work directly with prospects to understand their business processes, challenges, and goals, and translate these into relevant software solutions. Collaborate with customers to document requirements and align proposed … solutions with their strategic objectives. Prepare detailed proposal documents, system specifications, and supporting materials for tenders and RFPs. Support the transition from pre-sales to implementation, ensuring customer expectations are clearly defined and achievable. Maintain up-to-date knowledge of the competitive landscape, product developments, and market trends to position our solutions effectively. Assist with training internal teams on … new product functionality and best practices for customer engagement. What You Bring We’re looking for someone who combines technical curiosity with strong interpersonal and presentation skills. Ideally, you’ll have: Experience in the apparel/fashion industry or related commercial environments. A solid understanding of ERP, PLM, or other business application software. Strong communication, presentation, and influencing skills More ❯