3 of 3 Customer Engagement Jobs in Leicestershire

a variety of exciting projects in a collaborative and supportive team environment? Join our clients award-winning marketing services company based in Leicestershire, where your work will power innovative customer engagement solutions for top brands. We're looking for a full-stack web developer who is eager to take ownership of their code, contribute to meaningful projects, and … A genuine interest in building user-focused solutions using the latest web technologies Why Join? Be part of an innovative company with a proven track record in marketing and customer engagement Work on diverse and challenging projects that make a real impact Enjoy a mix of in-office collaboration and remote flexibility Friendly, supportive team culture with opportunities More ❯

About The Role Job Summary: The Critical Infrastructure Solutions Director is accountable for enabling business growth by identifying new opportunities, developing and managing a broad key stakeholder map and engagement plan and acting as a thought leader for BRUSH's engineering solutions within the critical infrastructure segment. The Critical Infrastructure Solutions Director will act as a key point of … with clients by understanding their financial and operational goals and provide tailored solutions to realise these goals, thereby maximising the sales opportunity for BRUSH whilst maintaining a focus on customer satisfaction and risk management. Key Responsibilities: Strategic positioning Act as a thought leader and advocate for the company's engineered solutions within the critical infrastructure segment. Maintain deep and … appropriate. Keeping informed about industry trends and market dynamics, identifying potential new opportunities to expand market reach and revenue streams. Develop and manage a broad key stakeholder map and engagement plan; and play a lead role in communicating BRUSH's objectives. Represent the company at industry events, conferences, and key stakeholder engagements. Customer engagement, collection of VOC More ❯

ll manage a team of three, with scope to hire a fourth, and play a key role in building out campaign frameworks that move the dial on revenue and customer engagement. DAY TO DAY: Own CRM strategy and campaign performance across multiple business units Partner with Commercial & Trading teams to deliver high-impact tactical comms Lead a busy campaign … schedule – with a focus on segmentation and relevance Use customer behaviour data to improve targeting and content strategy Test and optimise campaigns to drive retention, engagement, and revenue Present weekly/monthly performance insights and recommendations to senior stakeholders Mentor and develop a growing CRM team YOUR SKILLSET: Proven CRM performance experience in a high-volume campaign environment … Strong commercial mindset – confident influencing trading decisions and spend Hands-on with CRM platforms (Braze ideal) and comfortable with customer data Experience in a fast-paced scale-up, retail, ecommerce, or tech business Strategic thinker with strong stakeholder management skills Previous team management experience is required Want to make a real impact while growing a high-performing CRM team More ❯