6 of 6 Problem Management Jobs in Leicestershire

approximately 9,000 Windows and iOS devices across the business.This role combines technical leadership with hands-on delivery, offering the opportunity to modernise endpoint management, enhance identity and security controls, and maximise the value of our existing Microsoft technology investments. You will play a key role in shaping … automated endpoint management.Greater adoption of Microsoft 365 and Microsoft Copilot capabilities.Passwordless authentication and modern identity services.Zero Trust security and Conditional Access maturity.Cloud-native endpoint management and digital employee experience improvements.What You’ll Be DoingAct as a senior SME and design contributor for Modern Workplace, identity and endpoint security.Help shape ...

Windows and iOS devices across the business. This role combines technical leadership with hands‐on delivery, offering the opportunity to modernise endpoint management, enhance identity and security controls, and maximise the value of our existing Microsoft technology investments. You will play a key role in shaping our Modern Workplace … adoption of Microsoft 365 and Microsoft Copilot capabilities. Passwordless authentication and modern identity services. Zero Trust security and Conditional Access maturity. Cloud‐native endpoint management and digital employee experience improvements. What You’ll Be Doing Act as a senior SME and design contributor for Modern Workplace, identity and endpoint ...

point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk in line with SLA’s •Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels •Adding to and updating all Knowledge Management systems to help support … service levels •Responsible for delivering assigned enablement projects to time and budget to achieve agreed objectives •Ensure that all changes follow the internal change management processes Decision Making/Freedom to Act: •Provides on-call support outside of regular business hours, as needed. •Due to the nature ...

point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk in line with SLA's • Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels • Adding to and updating all Knowledge Management systems to help support … service levels • Responsible for delivering assigned enablement projects to time and budget to achieve agreed objectives • Ensure that all changes follow the internal change management processes Decision Making/Freedom to Act: • Provides on-call support outside of regular business hours, as needed. • Due to the nature ...

suppliers, contracts and licences Managing and developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ID, Intune ...

join a forward-looking ICT Team and help shape the systems that support a modern Blue Light Service. Working alongside our experienced System Management Team you will help ensure that Leicestershire Fire and Rescue Service (LFRS) have the right systems in place to deliver quality services that enable … supporting, administering, developing or managing ICT systems and services would be beneficial, as would exposure to areas such as system administration, procurement and contract management, user training, change management, system configuration, incident management and problem management. If you are passionate about helping people get the most ...