Technical Support & Service Manager
- Hiring Organisation
- Terry Parris Associates
- Location
- BN8, Upper Wellingham, East Sussex, Lewes, United Kingdom
- Employment Type
- Permanent
- Salary
- £45000 - £50000/annum
ticketing system. - Manage installation and retrofit projects, including site visits, on-bus installation work, commissioning and customer training. - Identify recurring issues and ensure appropriate root-cause analysis and corrective action are coordinated with the relevant departments. - Monitor team performance, ticket progress, recurring faults and customer risks, taking … progressed through the ticketing system. Diagnose and coordinate the resolution of hardware, software, configuration, installation and connectivity issues. Identify recurring issues and coordinate root-cause investigations and corrective actions with the relevant departments. Manage installation and retrofit projects, including scheduling site visits, on-bus installation work, commissioning ...