1 of 1 Customer Service Jobs in Lichfield

as flashing software, before progressing into R&D, client support, and physical installations on exciting new projects. As Trainee Technical Support you will need to have/be: Exemplary customer service standards Good knowledge of MS office Excellent communication skills Strong attention to detail Strive to achieve high standards and take pride in any work undertaken Excellent organisation … on a mix of vehicles including cars, vans, HGV, Plant, Bus and Coach To design spec sheets and instructions, including capturing images, recording technical information and specification to design customer installation and user guides To provide both in-house and external technical training as required To complete customer hand over with driver instructions To provide technical support internally … and to external customers, supporting the installation of our products To evaluate and improve our customer support from inbound calls and customer feedback To manage vehicle and product application guides including any amendments with new vehicle releases To be included in the companies RMA process including testing and logging of parts. Benefits of working as Trainee Technical Support More ❯