6 of 6 Service Management Jobs in Lincolnshire

services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director is a strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will … also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer satisfaction, retention ...

Micronclean our IT team provides industry-leading technologies to ensure we meet the needs of our internal and external customers, including our own garment management software and a range of web solutions for customer interface. Were looking for a talented and passionate IT Manager to join our IT team. … implement and manage an IT strategy within a rapidly developing business. Duties to include: Lead and deliver an effective, secure and value-adding IT service across the organisation, reducing risk and improving the user experience. Managing, leading and motivating a team of IT professionals including offering support and guidance ...

role blends strategic technical oversight with deep, practical engineering expertise. Perfect for someone who wants to shape the direction of technology without formal team management responsibilities. What You’ll Do Oversee and optimise all technical IT operations, including infrastructure, networking, systems, backups, and security Drive and support the organisation … role Proven expertise in managing Microsoft Azure environments and cloud migrations Strong understanding of networking, virtualisation, and security principles Experience with ITIL frameworks and service management best practices Excellent communication and stakeholder-management skills Ability to operate effectively in a fast-paced, evolving environment with competing priorities ...

tooling. Key Responsibilities: Implement and maintain standardised operating procedures for deployment, configuration, and testing. Automate manual tasks and deployment processes. Maintain version-controlled configuration management (Terraform, Ansible, or similar). Keep virtual machine and service configurations documented and up to date. Support automated testing (unit, integration, regression). … documentation in line with standards. Collaborate with engineers, developers, and operational teams to deliver high-quality services. Provide customer support and record activities in service management tools. Contribute to continuous improvement of processes and tooling. Full perm role including organisation benefits (Excellent pension) Fully remote with the need ...

hands-on, senior-level technical role, ideal for someone who enjoys deep technical work, influencing best practice, and driving modernisation without people-management responsibilities. What You’ll Do Manage and optimise infrastructure, networking, servers, storage, backups, and security Support and drive the move to Microsoft Azure (IaaS, PaaS, SaaS … experience Proven expertise in Microsoft Azure and cloud migration projects Solid understanding of networking, virtualisation, storage, and security Familiarity with ITIL and best-practice service management Excellent communication and stakeholder engagement skills Strong problem-solving ability and a proactive approach to system reliability and improvement Relevant certifications (Microsoft ...