2 of 2 1st Line Support Jobs in Liverpool

society. Join MJ Quinn, where we combine innovation, expertise, and a values-driven culture to deliver excellence in every project. DEPARTMENT OVERVIEW The MJ Quinn Technology Services Department support over 3000 people across our platforms and workforce and locations. The Department has complete ownership of our Microsoft Modern Workplace solutions combined with Microsoft Dynamics. JOB OBJECTIVE The primary … objective of the IT 1 st Line Support would be involved in all aspects of the IT support role for all our in-house-teams. The ability to work within a team as well as using your own initiative. KEY ROLES AND RESPONSIBILITIES To be a first point of coordination for IT support requests by phone and ticket. To be responsible for providing IT support and timely ticket closures. Responsible for own SLA/KPIs To provide 1 st line support to end users for Microsoft Office Solutions. To provide 1 st line support to end users for hardware issues. Build More ❯

posed with all potential and skills necessary to help us meet future business challenges. Position not right for you? Share it with someone you know. IT/AV First Line Support (90293) Reference: AUG Expiry date: 2025-08-:59:00.000 Location: Liverpool The Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence … world to combat infectious, debilitating, and disabling diseases through research, education, and capacity strengthening. About the role We are seeking a proactive and customer-focused IT/AV First Line Support professional to join our IT Services (ITS) Team. In this vital role, you will be the first point of contact for IT and AV-related … support requests across the organisation. You will play a key part in ensuring our staff and students can work effectively by resolving issues, escalating when necessary, and contributing to the smooth running of IT and AV systems. About the team: The IT Services team at LSTM supports our academic, research, and administrative communities, including subsidiary partners. Based in More ❯