Desktop Support Engineer
Liverpool, Merseyside, England, United Kingdom
Global Technology Solutions Ltd
Job Description – Deskside Support Technician (Level 2) Day Rate: £150/day – Umbrella Contractors only – Inside IR35Location: Speke, Liverpool, L24 9GRContract Duration: 22 December 2025 – 31 May 2028 Role Overview The Deskside Support Technician (Level 2) will provide on-site technical assistance within a high-availability pharmaceutical/lab environment. The role involves delivering reliable, customer-focused deskside … support, handling break/fix tasks, and ensuring the continuity of local IT services, assets, and infrastructure. Key Responsibilities Deliver Level 2 deskside support for PCs, laptops, peripherals, and core business applications. Execute break/fix activities to restore normal operations in a timely manner. Install, configure, and maintain desktop hardware, software, and related systems. Perform hardware … issues. Conduct full IMACD activities (Installs, Moves, Adds, Changes, Disposals). Manage local IT assets, including maintaining accurate inventory records and overseeing PC/peripheral stock. Provide Smart Hands support for remote engineering teams and infrastructure specialists. Support meeting rooms and provide assistance for live events, conferencing, and AV setups. Deliver on-site walk-up support via More ❯
Employment Type: Contractor
Rate: £150 per day
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