12 of 12 Microsoft 365 Jobs in Liverpool

Infrastructure Analyst | Microsoft 365 & Azure | 6-Month FTC Location: Liverpool Contract: 6-Month Fixed-Term Contract Working Pattern: Hybrid, 3 days in the office and 2 days remote Salary: £55k - £65k Are you an experienced Infrastructure Analyst with strong Microsoft 365 and Azure expertise … Infrastructure team on an initial 6-month fixed-term contract. This is an excellent opportunity to play a key role in an upcoming Microsoft 365 and Azure tenant migration, supporting a complex enterprise infrastructure environment used by over 1,200 employees across multiple international offices. What ...

service requests, escalating more complex issues where appropriate. Configure, deploy, maintain, and support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology. Support Microsoft Windows, Microsoft 365, Active Directory, Microsoft Entra ID, legal applications, and document management systems. Manage user accounts, access permissions, password … looking for: Previous experience in an IT support or service desk role is essential. Law firm experience is highly advantageous. Experience supporting Microsoft 365, Outlook, Teams, and Office applications. Basic understanding of Active Directory and user account administrations. Knowledge of networking fundamentals including TCP/ ...

What you’ll be doing Providing 3rd-line support, troubleshooting incidents and resolving underlying problems. Supporting Windows Server, Active Directory, Azure, Entra ID and Microsoft 365 environments. Managing VMware infrastructure, server builds, provisioning and configuration. Handling firewall changes, rule management and network troubleshooting. Supporting patching, upgrades, infrastructure … large, multi-site organisation, with broad technical capability across: Windows Server and Active Directory , including Group Policy, DNS/DHCP and high availability. Microsoft Azure, Entra ID and Microsoft 365 administration. VMware and vCenter within multi-host environments. Networking , including LAN/WAN, VPNs, switching ...

users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service requests Supporting users across Microsoft 365, Windows and mobile technologies Managing user accounts and Active Directory administration Working closely with colleagues to escalate and resolve technical issues Updating … tickets accurately and working to agreed SLAs Skills & Experience Previous experience within an IT Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads ...

users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service requests Supporting users across Microsoft 365, Windows and mobile technologies Managing user accounts and Active Directory administration Working closely with colleagues to escalate and resolve technical issues Updating … tickets accurately and working to agreed SLAs Skills & Experience Previous experience within an IT Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads ...

ITIL, service operations, service governance and continual service improvement In-depth understanding of enterprise service management platforms, service reporting and operational analytics Knowledge of Microsoft technologies including Microsoft 365, Entra ID, Intune and enterprise support environments Knowledge of KPI, SLA, customer experience and service performance management ...

calls, tickets and email Good understanding of user accounts, permissions and security groups Experience using an ITSM platform, ideally ServiceNow Good working knowledge of Microsoft 365 and Windows 11 Strong customer service and communication skills Excellent attention to detail and the ability to follow defined processes … understanding of access control and information security principles Desirable experience Active Directory user and group administration Microsoft Entra ID/Azure AD Joiner, Mover and Leaver processes Privileged account administration PowerShell ITIL Information security, governance or access control experience This is a great opportunity for a Service Desk professional ...

Desk. This 1 Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1 Line Support: 1 Line/Service … Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working ...

Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service … Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working ...

experience who wants to expand their technical skills in a fast-paced business environment. You will manage daily desktop and server queries, assist with M365 and Active Directory administration, and receive full cross-training into enterprise tech like Citrix. The role is paying up to £30,000 and is onsite … escalation, triaging, logging, and resolving tickets via our internal service desk. Desktop & Office Administration: Manage, update, and troubleshoot Windows 10/11 environments, handle M365 mailbox/group admin, and support core Office applications. User Access Management: Administer Active Directory, including creating/modifying groups, managing permissions, and handling basic ...

security principles and endpoint solutions Excellent written, communications and documentation skills. Excellent Customer Service Worked within an ITIL service management model or qualification Office365 support experience Basic network knowledge Understanding of security, server, virtualisation and cloud solutions support Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool ...

governance, digital assurance and organisational risk management Extensive knowledge of data protection, records management, confidentiality, cyber resilience, information assurance and regulatory compliance Knowledge of Microsoft 365, Azure, identity management, cloud security, security operations and enterprise technology governance Knowledge of digital transformation, assurance frameworks and security-by-design ...