11 of 11 Microsoft 365 Jobs in Liverpool

Developer to build and enhance Power Apps, Power Automate workflows, and Dynamics 365 solutions, working with stakeholders to improve business processes, integrate Microsoft technologies, and deliver scalable automation and CRM improvements. DUTIES & RESPONSIBILITIES: Build and support Power Apps and Power Automate solutions. Customise and enhance Dynamics 365 … functionality. Gather requirements and deliver technical solutions. Integrate systems with Microsoft 365, Azure, SharePoint, and APIs. Improve business processes through automation and innovation. Troubleshoot and resolve application and workflow issues. Optimise system performance, reporting, and data processes. Produce technical documentation and release notes. Support ongoing projects ...

first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams … Spot recurring issues and suggest smarter ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support ...

Desk. This 1 Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1 Line Support: 1 Line/Service … Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working ...

rolling contract basis Predominantly remote working with limited office attendance Join an established support team of 18 technical professionals Exposure to a broad Microsoft and cloud-based technology environment Opportunity to develop experience within an ITIL-driven service desk function Varied workload supporting users across a large professional services … looking for in an IT Service Desk Analyst Previous first-line technical support experience within a remote or service desk environment Strong knowledge of Microsoft 365 and related applications Experience using incident management platforms, including ServiceNow Knowledge of technologies such as Active Directory, Windows 10, SCCM, Azure ...

looking for a skilled Server Infrastructure Engineer to manage enterprise-level systems and ensure our technology runs seamlessly. Key Responsibilities: Administer, configure, and support Microsoft Windows Server 2016 to 2025 environments. Administer, configure and support Linux based systems. Maintain Active Directory, Group Policy, DNS/DHCP and certificate services … environments). VMware Certified Professional (VCP) or Citrix certification (e.g., CCA-V). Desired Skills and Experience: Working knowledge of Microsoft Exchange and O365 administration. Citrix Daas and XenServer Knowledge of Cyber Security concepts PowerShell/Bash scripting to automate and streamline administrative tasks. Familiarity with monitoring, alerting ...

essential - 12 month FTC with a view to go permanent after the year - up to £40,000 + commission. Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. An IT firm are looking for a IT Engineer (Support) with current or very recent experience within the Educational sector (Primary Schools … Liverpool and Merseyside Strong communication skills - you can explain a complex technical issue to a headteacher clearly and calmly Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. *Rates depend on experience and client requirements ...

stakeholders * Contributing and engaging in team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects … computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired ...

stakeholders * Contributing and engaging in team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects … computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired ...

queries. About You Proven experience delivering IT training within a busy IT support or Service Desk environment. Strong knowledge of Microsoft 365, including Teams, Word, Excel and PowerPoint. Excellent communication, presentation and stakeholder management skills. Experience creating training documentation, e-learning content and user guides. Organised, proactive … able to manage multiple priorities. Willing to travel between office locations when required. Desirable Skills Formal training qualification (e.g. Microsoft Certified Trainer or equivalent). Experience delivering training on case management, telephony, CRM or workflow systems. Knowledge of document management, digital dictation and document comparison software. ...

critical applications, telephony systems and core IT services. About You Previous experience in a busy IT Service Desk or Support environment. Strong knowledge of Microsoft technologies including Azure, Exchange Online, Active Directory, Intune and Microsoft 365. Experience supporting virtualised and hybrid cloud environments. Knowledge of Citrix, Remote Desktop … service skills. A proactive approach with the ability to perform well under pressure. Desirable Skills ITIL, Azure Fundamentals, CompTIA or similar certifications. Experience with Microsoft Dynamics, PowerApps or Salesforce. Previous experience within legal, claims or fleet management environments. If you're a motivated IT professional looking to take ...

that process. This is a hands-on, outcome-driven assignment focused on rapid prototyping and proof-of-concept delivery, using tools such as M365 Copilot and Azure OpenAI to improve document workflows. This is not a pure development role. We're looking for someone who can apply and exploit … recommendations, and reusable templates Skills/Experience: Strong experience applying AI/LLMs in document-heavy or unstructured data environments Hands-on expertise with M365 Copilot, Azure OpenAI, or similar tools Ability to design and build light-weight prototypes, including prompt engineering, workflow automation, and document-processing pipelines Experience working ...