Voice Engineer - Contact Center/MS Teams Voice/Ribbon SBC/Cisco/Teams/Powershell/Contract
- Hiring Organisation
- Scope AT Limited
- Location
- City, Liverpool, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
Call Analytics, Call Quality Dashboard (CQD) reports, Quality of Experience (QER) template/PowerBi, Teams Policies, Audio Conferencing 5+ years working with or deploying Microsoft Teams, SharePoint online, OneDrive and Exchange Online 5+ years Implementing or supporting Teams Phone System, including Direct Routing, e-911, AA/CQs, MTRs … Experience with Microsoft 365 Admin Center, Teams Admin Center, and Microsoft Entra, Message Center, Service Desk Microsoft 365 Certified: Teams Administrator Associate PowerShell, GraphAPI, Splunk, ThousandEyes Experience in engaging Microsoft tickets and escalation Leadership and Communication on outages, including reporting change related ...