11 of 11 Microsoft 365 Jobs in Liverpool

phone, remote access, and 3rd line support with site visits Troubleshoot hardware, software, and network issues Dealing with live tickets across laptops, printers, Microsoft 365 & VPNS Manage user accounts, permissions, and security within Microsoft 365 Support customers with general IT queries and problem-solving … installations, cloud, and networking, What We’re Looking For Previous 1st/2nd & 3rd line support experience, ideally within an MSP Good knowledge of Microsoft 365, Windows Server, core networking (DNS, DHCP VPN) A confident communicator who enjoys helping people Someone organised, proactive, and clam under pressure ...

production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables ...

Developer to build and enhance Power Apps, Power Automate workflows, and Dynamics 365 solutions, working with stakeholders to improve business processes, integrate Microsoft technologies, and deliver scalable automation and CRM improvements. DUTIES & RESPONSIBILITIES: Build and support Power Apps and Power Automate solutions. Customise and enhance Dynamics 365 … functionality. Gather requirements and deliver technical solutions. Integrate systems with Microsoft 365, Azure, SharePoint, and APIs. Improve business processes through automation and innovation. Troubleshoot and resolve application and workflow issues. Optimise system performance, reporting, and data processes. Produce technical documentation and release notes. Support ongoing projects ...

first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams … Spot recurring issues and suggest smarter ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support ...

role supporting staff, students and school infrastructure. The successful candidate will provide onsite and remote technical support across a variety of technologies including Microsoft environments, networking, hardware and classroom technologies. Key Responsibilities for ICT Support Engineer: • Providing 1st/2nd line ICT support to schools and education sites • Supporting … staff and students with day-to-day IT issues • Supporting Microsoft 365, Active Directory and Windows environments • Maintaining laptops, desktops, printers and classroom technology • Supporting network and wireless infrastructure • Assisting with device deployments and IT projects • Troubleshooting hardware, software and connectivity issues • Liaising with third-party suppliers ...

role , with strong troubleshooting skills and confidence working independently on customer sites. IT Support Engineer experience required: Active Directory, Group Policy, DNS and DHCP Microsoft 365 administration (including user provisioning) Windows 11 and Windows Server environments Network infrastructure (switches, routers, firewalls) Printer and peripheral setup Backup ...

supporting over 500 users across multiple locations. Responsibilities- Lead the UK & Ireland IT support team and daily operations Provide second-line desktop, server and Microsoft 365 support Manage incidents and service requests via the Global Helpdesk Ensure high service levels and customer satisfaction Support Windows 11, Windows ...

looking for a skilled Server Infrastructure Engineer to manage enterprise-level systems and ensure our technology runs seamlessly. Key Responsibilities: Administer, configure, and support Microsoft Windows Server 2016 to 2025 environments. Administer, configure and support Linux based systems. Maintain Active Directory, Group Policy, DNS/DHCP and certificate services … environments). VMware Certified Professional (VCP) or Citrix certification (e.g., CCA-V). Desired Skills and Experience: Working knowledge of Microsoft Exchange and O365 administration. Citrix Daas and XenServer Knowledge of Cyber Security concepts PowerShell/Bash scripting to automate and streamline administrative tasks. Familiarity with monitoring, alerting ...

queries. About You Proven experience delivering IT training within a busy IT support or Service Desk environment. Strong knowledge of Microsoft 365, including Teams, Word, Excel and PowerPoint. Excellent communication, presentation and stakeholder management skills. Experience creating training documentation, e-learning content and user guides. Organised, proactive … able to manage multiple priorities. Willing to travel between office locations when required. Desirable Skills Formal training qualification (e.g. Microsoft Certified Trainer or equivalent). Experience delivering training on case management, telephony, CRM or workflow systems. Knowledge of document management, digital dictation and document comparison software. ...

critical applications, telephony systems and core IT services. About You Previous experience in a busy IT Service Desk or Support environment. Strong knowledge of Microsoft technologies including Azure, Exchange Online, Active Directory, Intune and Microsoft 365. Experience supporting virtualised and hybrid cloud environments. Knowledge of Citrix, Remote Desktop … service skills. A proactive approach with the ability to perform well under pressure. Desirable Skills ITIL, Azure Fundamentals, CompTIA or similar certifications. Experience with Microsoft Dynamics, PowerApps or Salesforce. Previous experience within legal, claims or fleet management environments. If you're a motivated IT professional looking to take ...

leadership of software engineering in a regulated or professional services environment (ideally legal) Track record delivering complex, integrated systems (case management + finance + M365 + telephony/CRM + data/BI) Deep knowledge of modern engineering practices: Agile, CI/CD, automated testing, IaC, microservices/monolith-modularisation … ensures the portfolio advances business goals (matter velocity, client experience, compliance, and profitability) and integrates effectively with legal platforms (e.g. Proclaim, Access Legal) and Microsoft cloud services. Full spec is available on request. Salary dependent on skills and experience. Fit the bill? Apply now by sending ...