Qualifications & Experience Essential: Minimum 3 years of IT support experience in a multi-client, MSP environment. Strong background in desktop support, help desk operations, and infrastructure troubleshooting. Proficiency in Microsoft365, Cloud services, VPNs, Firewalls, Windows OS, and desktop applications. Excellent communication and customer service skills, with a proactive approach to problem-solving. Microsoft certification Desirable More ❯
setups for new starters - PCs, laptops, printers, and user accounts Maintaining and monitoring system backups, disaster recovery, and remote/offsite data protocols Administering key business platforms such as Microsoft365 and OrderWise (ERP) Managing user permissions, onboarding/offboarding, and device provisioning Leading cybersecurity initiatives - including system audits, threat assessments, and policy enforcement Delivering staff training More ❯
non-conformance, or unmet obligations. Possesses experience in roles such as relationship manager, relationship owner, or supply chain manager, ideally within the financial services sector. Demonstrates proficiency in Office365 collaboration tools. Capable of effective collaboration across multiple teams with diverse technical expertise and distributed geographic locations. Maintains personal accountability while managing individual workload and ongoing professional development. More ❯
and alignment with Cyber Essentials Plus standards. The successful candidate will take ownership of server and network maintenance, manage system upgrades, oversee backups and disaster recovery, and administer Office365 , Azure , and Intune environments. You will also support cyber security initiatives, assist in delivering long-term digital projects, and provide technical guidance to junior team members. Ideally looking … five years of experience in IT infrastructure or systems administration, with strong knowledge of Windows Server , networking (VLAN, DHCP, DNS, VOIP) , and cloud-based technologies. Professional certifications such as Microsoft Certified Professional or Cisco CCNA are key. This is an excellent opportunity to join a forward-thinking organisation where technology plays a central role in business growth and innovation. More ❯
software, and network issues Escalate complex problems to 2nd/3rd line support teams Maintain accurate records of issues and resolutions Assist with user account management (Active Directory, Office365) Support the setup and configuration of desktops, laptops, and mobile devices Deliver excellent customer service and ensure timely resolution of issues Requirements Previous experience in a 1st line … support or helpdesk role Strong communication and interpersonal skills Basic understanding of Windows OS, Office365, and networking fundamentals Ability to work independently and manage multiple tasks A genuine interest in IT and eagerness to learn Desirable Skills IT-related qualifications (e.g., CompTIA A+, Microsoft certifications) Experience with ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow) Familiarity with Active More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
A growing Microsoft Partner Consultancy are looking for a passionate Copilot Studio Consultant join their impressive team. The role is home-based, with some element of travel to client sites when required, and to company conferences and events. For this reason, they're able to consider candidates across the UK. This role sits within their specialist AI Practice - focused … on providing cutting-edge solutions for their clients using the latest Microsoft AI technologies. This is a truly end-to-end role, where you'll engage directly with clients to uncover AI use-cases, create and deliver compelling Copilot Studio proposals, design and deploy these solutions, and provide end-user training and support. It requires previous hands-on experience … Technical Consultant role Experience designing and developing solutions using Microsoft Copilot Studio, including building and deploying AI Agents You may come from either a Data background or an M365 background A desire to keep up-to-date with the latest advancements in the AI space Strong communication, stakeholder management and problem-solving skills Benefits: Salary of up to More ❯