11 of 11 Microsoft 365 Jobs in Liverpool

resolution, ensuring users receive a responsive, professional, and customer-focused support service at every stage. Key experience required: Experience as an IT Support Engineer. Microsoft 365 support and administration ServiceNow ideally but any other ticketing software acceptable iManage (preferred) Strong customer facing/customer service experience Windows … users via phone, email and remote support. Logging, managing and resolving incidents and service requests through to completion. Troubleshooting hardware, software and Microsoft 365 related issues. Supporting users across Windows desktop environments and core business applications. Using ServiceNow to manage tickets in line with agreed service levels. ...

varied and rewarding role where no two days are the same. You will be responsible for troubleshooting hardware and software issues, supporting Microsoft 365 applications, maintaining laptops, desktops and classroom technology, assisting with network and wireless connectivity, and contributing to IT projects across multiple sites. The successful … successful, you will ideally have experienced providing IT support in a school, trust or college setting. You will have a strong working knowledge of Microsoft 365, troubleshooting of hardware and software and both a proactive approach and strong communication skills. As an IT Technician looking to take ...

users receive a professional and positive experience every time. Key experience required: Experience as a Service desk engineer previously ideally in the legal industry Microsoft 365 administration and support ServiceNow – tickets iManage (preferred) Windows desktop support Active Directory and user administration General hardware, software and peripheral troubleshooting … users via phone, email and remote support. Logging, managing and resolving incidents and service requests through to completion. Troubleshooting hardware, software and Microsoft 365 related issues. Supporting users across Windows desktop environments and core business applications. Using ServiceNow to manage tickets in line with agreed service levels. ...

Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service … Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working ...

improvement, or IT project-based capacity. Familiarity with Project Management approaches, methods, and project phases. Excellent stakeholder management experience. Very organised and goal orientated. Microsoft Office 365. Nice to Have Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar ...

looking for a skilled Server Infrastructure Engineer to manage enterprise-level systems and ensure our technology runs seamlessly. Key Responsibilities: Administer, configure, and support Microsoft Windows Server 2016 to 2025 environments. Administer, configure and support Linux based systems. Maintain Active Directory, Group Policy, DNS/DHCP and certificate services … environments). VMware Certified Professional (VCP) or Citrix certification (e.g., CCA-V). Desired Skills and Experience: Working knowledge of Microsoft Exchange and O365 administration. Citrix Daas and XenServer Knowledge of Cyber Security concepts PowerShell/Bash scripting to automate and streamline administrative tasks. Familiarity with monitoring, alerting ...

essential - 12 month FTC with a view to go permanent after the year - up to £40,000 + commission. Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. An IT firm are looking for a IT Engineer (Support) with current or very recent experience within the Educational sector (Primary Schools … Liverpool and Merseyside Strong communication skills - you can explain a complex technical issue to a headteacher clearly and calmly Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. *Rates depend on experience and client requirements ...

stakeholders * Contributing and engaging in team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects … computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired ...

stakeholders * Contributing and engaging in team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects … computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired ...

similar manufacturing role involving machine operation and maintenance. Previous maintenance experience. Good understanding of engineering principles with strong mechanical aptitude. Proficient in Microsoft 365 applications for document management, reporting and data presentation. Strong fault-finding and problem-solving skills. Excellent attention to detail. Ability to prioritise workloads ...

digital platform projects. Strong project delivery, commercial and stakeholder management skills. Experience managing multiple concurrent projects. Advanced Jira, Tempo and Confluence skills. Good Microsoft 365 skills. Strong understanding of Agile and Waterfall delivery. Desirable PRINCE2, Scrum Master or equivalent project management qualification. Optimizely or Digital Experience Platform ...