14 of 14 Microsoft 365 Jobs in Liverpool

lead for Microsoft 365 AI, Co-pilot and wider AI solution capabilities within IT. You will help shape and drive the M365 AI strategy, ensuring that enterprise requirements, technical considerations, and governance controls are addressed cohesively. Business Area: IT Place of Work: Liverpool Contract Type: Fixed Term … guidance to ensure safe, secure, and scalable adoption of AI across USS, bridging innovation and operational delivery. Provide technical direction, the role evaluates new M365 AI features, helping define standards and guardrails, and supports safe and scalable adoption. Share and monitor industry standard AI initiatives and strategies and assessing ...

Developer to build and enhance Power Apps, Power Automate workflows, and Dynamics 365 solutions, working with stakeholders to improve business processes, integrate Microsoft technologies, and deliver scalable automation and CRM improvements. DUTIES & RESPONSIBILITIES: Build and support Power Apps and Power Automate solutions. Customise and enhance Dynamics 365 … functionality. Gather requirements and deliver technical solutions. Integrate systems with Microsoft 365, Azure, SharePoint, and APIs. Improve business processes through automation and innovation. Troubleshoot and resolve application and workflow issues. Optimise system performance, reporting, and data processes. Produce technical documentation and release notes. Support ongoing projects ...

users receive a professional and positive experience every time. Key experience required: Experience as a Service desk engineer previously ideally in the legal industry Microsoft 365 administration and support ServiceNow – tickets iManage (preferred) Windows desktop support Active Directory and user administration General hardware, software and peripheral troubleshooting … users via phone, email and remote support. Logging, managing and resolving incidents and service requests through to completion. Troubleshooting hardware, software and Microsoft 365 related issues. Supporting users across Windows desktop environments and core business applications. Using ServiceNow to manage tickets in line with agreed service levels. ...

Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service … Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working ...

improvement, or IT project-based capacity. Familiarity with Project Management approaches, methods, and project phases. Excellent stakeholder management experience. Very organised and goal orientated. Microsoft Office 365. Nice to Have Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar ...

looking for a skilled Server Infrastructure Engineer to manage enterprise-level systems and ensure our technology runs seamlessly. Key Responsibilities: Administer, configure, and support Microsoft Windows Server 2016 to 2025 environments. Administer, configure and support Linux based systems. Maintain Active Directory, Group Policy, DNS/DHCP and certificate services … environments). VMware Certified Professional (VCP) or Citrix certification (e.g., CCA-V). Desired Skills and Experience: Working knowledge of Microsoft Exchange and O365 administration. Citrix Daas and XenServer Knowledge of Cyber Security concepts PowerShell/Bash scripting to automate and streamline administrative tasks. Familiarity with monitoring, alerting ...

essential - 12 month FTC with a view to go permanent after the year - up to £40,000 + commission. Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. An IT firm are looking for a IT Engineer (Support) with current or very recent experience within the Educational sector (Primary Schools … Liverpool and Merseyside Strong communication skills - you can explain a complex technical issue to a headteacher clearly and calmly Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices. *Rates depend on experience and client requirements ...

stakeholders * Contributing and engaging in team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects … computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired ...

stakeholders• Contributing and engaging in team meetings and team discussions Experience required- • Customer Service Experience• Proven experience of working with Microsoft applications (O365)• Proven Experience of Incident Management Systems (ServiceNow)• First Line level IT support experience preferably within a remote support position• Knowledge of the operational and support aspects … computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos• Workflow Co-ordination Experience• Excellent communication skills, both written and verbal• IT Related degree desired but not essential• ITIL foundation, MCP, MOS, MCSE, desired ...

similar manufacturing role involving machine operation and maintenance. Previous maintenance experience. Good understanding of engineering principles with strong mechanical aptitude. Proficient in Microsoft 365 applications for document management, reporting and data presentation. Strong fault-finding and problem-solving skills. Excellent attention to detail. Ability to prioritise workloads ...

digital platform projects. Strong project delivery, commercial and stakeholder management skills. Experience managing multiple concurrent projects. Advanced Jira, Tempo and Confluence skills. Good Microsoft 365 skills. Strong understanding of Agile and Waterfall delivery. Desirable PRINCE2, Scrum Master or equivalent project management qualification. Optimizely or Digital Experience Platform ...

queries. About You Proven experience delivering IT training within a busy IT support or Service Desk environment. Strong knowledge of Microsoft 365, including Teams, Word, Excel and PowerPoint. Excellent communication, presentation and stakeholder management skills. Experience creating training documentation, e-learning content and user guides. Organised, proactive … able to manage multiple priorities. Willing to travel between office locations when required. Desirable Skills Formal training qualification (e.g. Microsoft Certified Trainer or equivalent). Experience delivering training on case management, telephony, CRM or workflow systems. Knowledge of document management, digital dictation and document comparison software. ...

critical applications, telephony systems and core IT services. About You Previous experience in a busy IT Service Desk or Support environment. Strong knowledge of Microsoft technologies including Azure, Exchange Online, Active Directory, Intune and Microsoft 365. Experience supporting virtualised and hybrid cloud environments. Knowledge of Citrix, Remote Desktop … service skills. A proactive approach with the ability to perform well under pressure. Desirable Skills ITIL, Azure Fundamentals, CompTIA or similar certifications. Experience with Microsoft Dynamics, PowerApps or Salesforce. Previous experience within legal, claims or fleet management environments. If you're a motivated IT professional looking to take ...

that process. This is a hands-on, outcome-driven assignment focused on rapid prototyping and proof-of-concept delivery, using tools such as M365 Copilot and Azure OpenAI to improve document workflows. This is not a pure development role. We're looking for someone who can apply and exploit … recommendations, and reusable templates Skills/Experience: Strong experience applying AI/LLMs in document-heavy or unstructured data environments Hands-on expertise with M365 Copilot, Azure OpenAI, or similar tools Ability to design and build light-weight prototypes, including prompt engineering, workflow automation, and document-processing pipelines Experience working ...