3 of 3 Service Delivery Jobs in Liverpool

business as they hire a VP, Customer Operations to take executive ownership of the post-sales customer journey-from enterprise onboarding through in-life service and platform reliability. This is a true transformation role, bringing together DevOps/Service Operations, Client Delivery, and Service Delivery … processes that deliver predictable outcomes as the company grows. What you’ll lead: End-to-end Customer Operations ownership across implementation, support and operational service DevOps/Service Operations : reliability, monitoring, incident response, capacity and change management Client Delivery : repeatable enterprise onboarding, implementation governance, documentation, handover into ...

LIVERPOOL - HYBRID 3 Months We're looking for a skilled Systems Developer to design, build, and enhance business systems with a focus on Jira Service Management and ITSM. You'll work closely with IT, Operations, and Service Delivery teams to improve workflows, automate processes, and ensure … systems, workflows, and integrations. Build integrations between Jira, ITSM, and other enterprise tools. Translate business needs into workflows and processes Design and administer Jira Service Management projects, SLAs, automation, and dashboards. Provide technical support, troubleshoot issues, and deliver permanent fixes. Maintain clear documentation and drive continuous improvement. Essential Skills ...

ensure resilience, data protection and operational continuity. Work closely with third-party providers, raising/tracking tickets, managing performance and ensuring high-quality service delivery. Benefits: The opportunity to own internal IT in a modern, growing organisation Exposure to cloud, security and infrastructure work beyond typical support roles ...