Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
their career. The role will involve managing a significant and varied caseload, acting as a key escalation point for the team, and ensuring the consistent delivery of high-quality service across a range of HR processes. You will also play a vital role in supporting the leadership of the team-stepping in to cover managerial responsibilities, including reporting, team … guide on all aspects of the colleague life cycle including employee relations, employment law, contracts, disciplinary, grievances, sickness, absence, and performance management Coach and develop a team of Shared Service Advisors in their day-to … day activities in a fast-paced working environment, acting as a trusted escalation point for, providing guidance and solutions on complex or sensitive cases Support the HR Shared ServicesManager in the oversight of day-to-day operations, identifying process improvements and ensuring service excellence Step into line management responsibilities during periods of absence, including team supervision More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Kaplan International
Student ServicesManager Reference Number: JR248232 Location: Liverpool Working Pattern: Full Time, 37.5 hours per week Contract Type: Permanent Number of roles: 1 Salary: £27,000 per annum We are looking for a Student ServicesManager to join our team. As the Student ServicesManager oversees general customer services, student finance and manages day … to-day student administration. You will ensure all students have the best Kaplan Experience through top quality customer service and by making the welfare and safeguarding of students a priority. A detailed job description can be viewed here . If the link does not work for you, please copy and paste the following URL into your web browser: . … are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children's barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from More ❯
new logo of a similar profile. Over the last 18 months we have rationalised our focus accounts and seen an increase in win rate and a higher level of service-based business. The key focus area for our growth is expected to be our professional services capability, incorporating; Advisory, Security Testing, Professional Services and SecOps. To better execute our … . This includes the potential support of account allocation and target setting for individual contributors. Improve market recognition of UK services business and work with marketing, global product/service line where appropriate and external agencies (such as PR and event). Assist in building and executing Account Based Marketing plans and Account Development strategy specifically focused on services … Oversee pipeline management and reporting in context of PS and provide regular management information to UK MD and SD. Where appropriate identify enabling technology partnerships that can boost the service revenue growth - for example the development of assessment capabilities. Help "upskill" UK sales team on capabilities associated with advisory. Work with commercial leadership (legal and finance) to ensure appropriate More ❯