8 of 8 1st Line Support Analyst Jobs in London

View these similar available jobs instead: Date Added: 14 Jun 2025 IT Helpdesk Desktop Support Analyst Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find … an experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I More ❯

1st Line Support Analyst Location: Beckton, London Type: Full-Time, Permanent We are seeking a dedicated and proactive Onsite 1st Line Support Analyst to join our team and provide exceptional IT support to a … Sharp IT Services. Taking an active role in personal development to increase technical proficiency. Organising and prioritising daily tasks to provide service in line with client expectations. Communicating professionally, positively, and friendly with all colleagues and clients to aid in effective exchange of information. Being an … ambassador of Sharp IT Services at all times, to improve and maintain the reputation of Sharp IT Services. Requirements: Proven experience in a similar 1st line support role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Excellent problem-solving skills and the ability More ❯

Social network you want to login/join with: Position: First Line Support/Junior Support Analyst Location: Guildford Salary: Up to £27,000 per year Job Type: Full-time (Office-based) The Role Are you early in your IT career and … looking to grow your skills in a professional and supportive environment? We’re currently recruiting for a First Line Support/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with … foundational IT support experience who is eager to develop further in application and technical support. You’ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor coordination. Benefits Include: Salary sacrifice electric car More ❯

Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets - updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge … professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills - both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring More ❯

fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role The First Line Support Analyst is a key position in the IT Support Desk providing support for all … of The Dune Group technology systems. Responsibilities range from day to day support of core applications including password resets, desk moves, till/store support, account creations, printer issues, mobile phone troubleshooting and ensuring there is a first point of contact for the business for any … IT issue. This role involves answering and resolving support queries via multiple contact channels and in-person. A high level of customer service must always be maintained whilst ensuring IT service delivery principles and best practices are adhered to. This is a dynamic and broad technology role with More ❯

fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role The First Line Support Analyst is a key position in the IT Support Desk providing support for all … of The Dune Group technology systems. Responsibilities range from day to day support of core applications including password resets, desk moves, till/store support, account creations, printer issues, mobile phone troubleshooting and ensuring there is a first point of contact for the business for any … IT issue. This role involves answering and resolving support queries via multiple contact channels and in-person. A high level of customer service must always be maintained whilst ensuring IT service delivery principles and best practices are adhered to. This is a dynamic and broad technology role with More ❯

fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role The First Line Support Analyst is a key position in the IT Support Desk providing support for all … of The Dune Group technology systems. Responsibilities range from day to day support of core applications including password resets, desk moves, till/store support, account creations, printer issues, mobile phone troubleshooting and ensuring there is a first point of contact for the business for any … IT issue. This role involves answering and resolving support queries via multiple contact channels and in-person. A high level of customer service must always be maintained whilst ensuring IT service delivery principles and best practices are adhered to. This is a dynamic and broad technology role with More ❯

We are searching for a First Line Support Analyst to provide prompt and effective technical support to both clients and internal users. This role involves resolving application and data-related queries, monitoring system alerts, and supporting access and configuration requests to ensure … smooth platform operations. Responsibilities Monitor and triage inbound support tickets and phone calls Respond to and resolve first-line queries, escalating complex issues as necessary Perform basic SQL queries to retrieve data and support troubleshooting Review and action system alerts and exception reports Maintain … accurate ticket records with clear documentation of actions taken Qualifications Experience in software application support or data analysis Basic knowledge of SQL and relational databases Familiarity with ticketing systems such as Zendesk Basic understanding of XML and API interactions This job posting is active and currently accepting applications. More ❯