4 of 4 1st Line Support Engineer Jobs in London

client, a leading and world-renowned US Law Firm is seeking a 1st Line Support Engineer to join their internal IT team, where you will be providing a high level of technical support to internal users within the London office. … exciting phase of growth our client is looking to add a 1st Line Support Engineer to their team. The ideal candidate will have a minimum of 1 years’ experience in a similar IT support role, from any sector, where ...

development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility … deliver friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from ...

looking for a motivated 1st Line Helpdesk Support Engineer with a genuine passion for IT and a strong desire to learn. This role is not limited to basic password resets. Role We are looking for a motivated 1st Line Helpdesk … Support Engineer with a genuine passion for IT and a strong desire to learn. This role is not limited to basic password resets. A candidate who shows initiative, curiosity, and a proactive approach will be given the opportunity to build technical skills rapidly and take ...

client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating … aspect of their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. • Provide on-site technical support at clients’ premises where necessary. • Adhere to defined KPIs and meet the expected SLAs. • Consistently contribute to and update documentation. • On-board ...