2 of 2 1st Line Support Engineer Jobs in London

Position: IT Support Engineer - 1st Line Location: Onsite, Acton Type: Permanent Salary: £27-31K We're looking for a hands-on (1st Line ) IT Support Engineer to join a fast-paced, customer-focused team supporting … warehouse operations. You'll provide first-line IT support, maintain systems uptime, and ensure colleagues have the tools they need to work effectively. What you'll do: Deliver responsive onsite IT support for hardware, software, and bespoke systems. Set up and maintain desktops, laptops ...

client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating … aspect of their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. • Provide on-site technical support at clients’ premises where necessary. • Adhere to defined KPIs and meet the expected SLAs. • Consistently contribute to and update documentation. • On-board ...