14 of 14 1st Line Support Engineer Jobs in London

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and … troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working More ❯

IT support and looking for an opportunity to grow within a thriving MSP,? If so, we would love to hear from you About The Role As a 1st Line Support Engineer , you will be the first point of contact for our clients, providing technical assistance and ensuring the smooth operation of … heart of London, we are proud to be only moments away from our clients. It’s an exciting stage in our growth, and we’re seeking a highly motivated 1st Line IT Support Engineer who shares our values to join our dynamic service desk team. This is an exciting opportunity to be part … ticketing systems. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. Previous experience in a 1st line support or similar IT support role, preferably within an MSP environment will be beneficial. A proactive and enthusiastic attitude towards IT support. More ❯

to login/join with: Diagnose and resolve basic technical issues related to hardware, software, networks, and user accounts. Escalate more complex technical issues to 2nd and 3rd line support teams where necessary. Troubleshooting across a variety of hardware and software. Provide clear and effective communication to users, ensuring they are kept informed about issue resolution. … customers both in person and remotely, logging and resolving calls using the set procedures. Follow ITIL best practices and contribute to continuous improvement initiatives. Responsibilities Logging and managing support requests. Diagnose and resolve basic technical issues related to hardware, software, networks, and user accounts. Escalate more complex technical issues to 2nd and 3rd line support … ticketing systems. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. Previous experience in a 1st line support or similar IT support role, preferably within an MSP environment will be beneficial. A proactive and enthusiastic attitude towards IT support. More ❯

Be among the first 25 applicants Robert Half Technology is assisting a market-leading financial services organisation based in London to recruit a 1st Line Support Engineer for a 6-month initial contract . The role requires onsite presence in London. Role The 1st Line Support Engineer will be the front line for call resolution regarding all IT-related issues within the organisation. Responsible for standardisation, provisioning, and support of desktops, laptops, and applications. Support of all workstations, Surface Pro devices, laptops, and mobile devices (smartphones, tablets, etc.). Manage Active Directory user accounts, access, and network administration according … on experience with configuring, troubleshooting, and supporting Windows environments, including Windows 10/11 and Active Directory. Proficiency in supporting Office 365 and Exchange. Ability to provide first-level support for general IT operational issues, both face-to-face and remotely. Experience with remote support tools and resolving technical issues over the phone. Knowledge of backup More ❯

1st Line IT Support Engineer - Central London - £28,000 - Great Opportunity! Role : 1st Line IT Support Engineer Areas : Central London (EC1) Salary: £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and … driven engineer to join the rapidly growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same More ❯

1st Line Support Engineer/IT Technican/Field Based/London Join to apply for the 1st Line Support Engineer/IT Technican/Field Based/London role at Aluminum Window Designs Ltd 1st Line Support Engineer/IT Technican/Field Based/London Join to apply for the 1st Line Support Engineer/IT Technican/Field Based/London role at Aluminum Window Designs Ltd Get AI-powered advice on this job and more exclusive features. Field Based 1st Line Support … an experienced technical team on hand at the companys headquarters to help you remotely if needed. Job Overview We have a fantastic new job opportunity for a Field Based 1st Line Support Engineer/IT Technicanwith some 2nd Line Support experience is required to visit client sites in Central More ❯

Our client, a leading technology company, is seeking a 1st & 2nd Support Engineer . Some travel will be required; candidates must hold a valid UK Driving Licence. Responsibilities: Provide 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic More ❯

About Doherty Associates Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world’s most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and More ❯

Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Please note: As the role includes visiting customer sites in … This is an exciting opportunity to join our energetic, dynamic and driven team focused on improving user performance, mitigating risk and increasing business agility. Working directly under the Support Team Leader you will be responsible for dealing with technical support requests from the client, the public, liaising with other engineers and assisting with the maintenance of … our client’s infrastructure. The position will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. There may be a requirement to work outside of business hours to accommodate customer requests or project deliverables, therefore we require engineers who are willing to be flexible in this respect (remuneration More ❯

Do you want to work for a leading Microsoft and Cisco Partner? Our client are looking for MULTIPLE 1st Line Support Engineers who want to begin or excel their career working for a Managed Service Provider with excellent progression and training opportunities. If you are interested in this opportunity and want to learn more, we … of tickets raised by customers. Answer calls in a timely manor from customers calling into the service desk. Assign tickets to other technology queues for 2nd and 3rd line engineers. Troubleshoot and resolution of incidents and service requests that are raised with the service desk to ensure a high level of customer service is delivered. Assist server and … end to end ticket management to ensure customers are kept updated on the progress of their requests. Follow documented customer specific procedures. Classification and prioritisation of requests in-line with Incident and Service Request Management processes to ensure requests are dealt with effectively and efficiently. Strong attention to detail - the ability to achieve thoroughness and accuracy when accomplishing More ❯

1st Line Support Engineer Central London £26,000 - £28,000 + Progression + Technical Training + Certifications + Pension + Holidays + Package + Immediate Start Are you ready to launch or elevate your IT career in a fast-paced, client-focused environment? Join … an expanding MSP team in the heart of Central London.In this role, you'll be the go-to person for resolving day-to-day technical issues, delivering first-class support to a diverse client base.With an ambitious growth roadmap ahead, this is your chance to step into a role that offers real progression, varied challenges, and a chance … to contribute to a business that values innovation and collaboration. As a 1st Line Support Engineer, you'll be the front line of IT support, helping to keep systems running smoothly and users productive across the business.In this role you will be contributing to long-term business improvements and More ❯

Technologies: 1st line 1st line support Help Desk Engineer MS Office 2016 MS Office 365 Network TCP DCHP DNS VPN Routers and Switches Endeavour Recruitment is recruiting for a 1st Line Helpdesk Support Engineer for one of our clients based north of Portsmouth … Hampshire. The Helpdesk is responsible for supporting and maintaining clients’ IT systems and for providing efficient desktop support to all business users. … The team is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries Overview To provide 1st line (helpdesk) technical support to external customers, assisting them with hardware and software problems via phone, email or onsite. Duties and Responsibilities Provide technical support More ❯

1st Line Support Engineer Apprentice (MBA Group Ltd) Apply From: 19/10/2024 Learning Provider Delivered by FIREBRAND TRAINING LIMITED Employer MBA GROUP LIMITED Vacancy Description The IT Support Analyst’s role is to work as part of the IT Service Desk team spread across multiple sites, dedicated to … delivering an outstanding IT service to the group, ensuring the streamlined operation of the IT Services. Providing desktop, remote and infrastructure support via the ServiceDesk ticketing system, to 400+ users working across multiple sites. Ensure that incidents reported to the service desk are categorised and then resolved as efficiently as possible. Support is provided primarily through … and skills development both formally and on an on-the-job basis. To occasionally assist MBA clients directly with questions about access to MBA systems. Key Details Vacancy Title 1st Line Support Engineer Apprentice (MBA Group Ltd) Employer Description MBA Group Limited is a dynamic and innovative marketing solutions provider headquartered in Tottenham More ❯

Friday and quarterly social events Cycle to work scheme Free parking Enhanced maternity and paternity leave and more... DUTIES AND RESPONSIBILITIES We are looking for a personable and confident 1st Line Engineer to join our 24x7 Technical Support Team, based in Alton, Hampshire. Within this role, you will provide our clients with the … for you to develop a career in Cyber Security with a structured 2-year academy to support your success in the team and the role. As the 1st Line Support Engineer, you will: Respond to telephone or email problems logged by our customers. Work technical problems/cases related to certified … shift pattern to ensure 24x7 support cover, however majority of shifts are office hours (Mon-Fri 9:00 to 17:30). QUALIFICATIONS AND EXPERIENCE The ideal 1st Line Support Engineer will have: Previous technical support experience (1 year+). Networking related degree. Great communication skills and ability to More ❯